I ordered two cakes online, the carrot and the coconut cake in December to receive on what should have been the day before my anniversary. The estimated due date came and gone and I did not receive it on time. I actually got it two weeks after I ordered the cake. This is the only reason why I giving it one star. I really feel like they need someone to better handle the logistics of shipping out these orders on time. The cake itself was tasty and if they would have just delivered it when they said they would then I would have given them more stars but it was a real bummer to not get these cakes on time for my special occasion. read more

I ordered 2 cakes for Thanksgiving and when I called to confirm delivery I was told they had not shipped. I ordered more than 30 days prior to the holiday and then was told I did not select the proper ship date. Of course, I asked for overnight delivery and they said it would be $103.00 to ship the 2 cakes. WHAT?????? How special do they think they are? What a joke!!! I plan on writing a review on every site I can think of, this is so unprofessional and dissappointing, epecially when planning a Thanksgiving day feast for 40 people! That's quite a loss for me and Daisy Cakes. Too bad. read more

Was trying to place an order, just got off the phone with them. I called about shipping. They only ship in the beginning of the week. when I stated that they should work on their shipping days, because I'd have to pay $65.00 to ship over night so cake could get to me by next wed. Today is Friday. They should ship on Fridays and Saturdays. Maybe they could work on that. She was a little snarky and repeated what I had just said - that they should work on it, then gave a sharp - sorry, and just hung up on me. Wow! I guaranty they won't stay in business. I'm pretty good at predicting these things. I'm still shaking my head. read more

well i have ordered 8 cakes last orderes were 2 weeks apart my last order was 1 cake which arrived the 2nd in the same order was a orange the box arrived some sort of jars with a very sweet something inside not the orange cake i ordered i email their customer service i never thought i would recieved the answer i got, quote we dont blame the customer because your orange cake was not available so we sent this jar crap and the cake i paid for was 59.00 they said they woiuld give me back 29.00 i again emailed them said why would you charge me 59.00 for the cake and you only give back 29.00 which by the way i have not seen yet. been over a month. i have to say your customer service keeps money that is not theirs , then blame the customer for your mistake and charge them for it, seems you need to change the service person. i will do my best to contact your woman i know on shark tank. at this rate you will loose what took a lot to get were you are, i ran a company.. and own my own from 1985 to 2000 then sold it retired to tenn..i sure hope someone in your company fixs your company...my next step is the tenn. a. general thank you for your time very bad buss. read more

My husband is a cake snob and this cake blew his mind!!! Arrived the day it was promised. Worth every penny.

I checked many reviews - most good but a few mentioned the cake was late or dry BUT having seen Barbara, Shark Tank judge sign on to this business because she said "it was the best cake she ate", I went ahead with my order....2 cakes for $107.00. The date of my party, February 7th. I asked the fella taking my order to mail it out on the Monday before, he thought Wed. would be better and I agreed since it would only be in my frig for a day..... it arrived a week before my date and it sat in my frig for days. I was impressed with the packaging and anticipate serving the Chocolate and Carrot Cake to my guests. Well, my guests of course said they enjoyed it but I noticed guests left some of the chocolate cake behind. I felt it was dry. My feeling the chocolate cake was make weeks ago and The carrot cake much fresher - it was delicious but I'm not so sure I can say it is the best I had. I would not order again but when visiting NC I would go into the bakery for a piece of the strawberry cake and coconut cake to hopefully enjoy a moist piece, eliminating shipping. read more

overpriced underflavored extremely dry tasteless i felt awful that i got one as a gift. product+company=less than zero. the less than character isn't allowed in their reviews! shameful happenings here. are all Shark Tank investors this awful? just wondering... read more

I ordered a Lemon Daisy Cake for a family beach trip. It arrived on the chosen day, packed well and looking simply yummy. The cake traveled four hours to the beach. It was still cool and in perfect order. We unwrapped it and one by one, my normally non sweet eaters were wrist deep in that Lemon Cake. It never made it to dinner the next evening. I should have ordered two. I will next time. The first time, I ordered an Orange Cake for Easter. It disappeared faster than the pecan pie. In the south, that's an accomplishment or better, a testimony. The cake was hand delivered by the owner. I ordered at the last minute and we must live close by. I was very happy with the excellent service. Love Daisy Cakes & their staff. I will be ordering again!!!! read more

I have received multiple cakes from this company and every time they have been AMAZING! The chocolate will blow your socks off. These have always been gifts from family that lives far away and we have never had any issues with delivery or ordering. read more

I ordered a cake for my sisters birthday... it was a surprise to her and she documented her opening the box to eating half the cake before her birthday!... it was one of the BEST gifts I've ever given... the chocolate cake was the best birthday cake and gift she's gotten in a long time... read more

In 2014 I ordered for a sophisticated July 4 th party. The cake arrived damaged. I immediately contacted them. Two weeks later they returned my call saying they were on vacation. I purchased another cake locally for the party. I had nothing for my $70.00 paid to Daisy Cakes. I believe Barbara has taught them nothing about customer service. This is 3 years later....and I was reminded of this when I saw Barbara with her partners at her home in Utah. Daisy Cakes refused to take any responsibility for this problem blaming the carrier. I certainly have shared this experience with everyone I know in Chicago. This is an expensive cake for which I received no benefit. Buyer BEWARE. If I could have left no stars I would have.. read more

Daisy Cakes is the best cake I've ever tasted. I ordered a carrot cake and a red velvet cake after seeing Daisy Cakes on Shark Tank. My family LOVED them. The carrot cake was moist and the frosting was just the right amount of tart. I loved the red velvet because in most red velvet cakes you can taste the red dye but could not with hers. And her chocolate frosting is amazing. Over all it tasted like the cake my mom used to make us as kids. To all the haters - give the company a hot second to work it out - they went from being a small business to a big business practically overnight. read more

I ordered the lemon cake as a Christmas gift for my family in Oklahoma. I could not be there for the holidays, so asked how the cake was. To my surprise after spending almost 100.00 which included shipping, they replied that it was horribly dry and did not taste well. I was so embarrassed to have them say this. I guess the people at Shark Tank got the good one. read more

Ordered lemon cake, arrived on time and was very fresh even though it's frozen. Excellent flavor and icing. Very reminiscent of older relatives recipes. Will order in the future for sure. read more

The cakes arrived on Friday. They were frozen, and so we followed the instructions for thawing. What a huge disappointment these cakes were. They were not only much thinner layers and smaller cales than in the photos, but the cakes were not good. Dense with a grainy texture, the flavor was not good. The icing was very sweet, and the cakes had little flavor. The carrot cake sample was the best one according to my guests, but each of the five flavors just were not very flavorful. I had been so impressed when I saw these cakes on Shark Tank that I ordered one as a gift for a friend last spring, and then I ordered the sampler and the jilly vanilla cakes for our holiday, thinking what a special treat they would be. No wonder my gift recipient last spring was so politely quiet and unenthusiastic when I asked him how the cakes were. Now that I have tasted them, I understand. I will not recommend these cakes to others. read more

This is the third time ordering from Daisy Cakes and have been very pleased each and every time. I ordered the White Chocolate Mint as a treat for coworkers this time and everyone at work loved it. I have not yet ordered the Carrot Cake which is my favorite type of cake ever that will be my next purchase as a treat for me. Keep up the good baking. read more

Chicago - July 2014 - I saw Daisy Cakes on a Shark Tank re-run and gave it a try. 1. "Very good" - delivered as promised. No web site issues like other complained of along time ago. 2. Carrot Cake is Outstanding - its a signature and a winner 3. Red Velvet Cake is Quite Good (little less moist than the more rich carrot cake) 4. $143 for two cakes delivered with the special shipping in insulated container with dry ice. I cant speak for your wallet. That your call. For super rich professional cake locally we pay $40-$60 so its not that far off after shipping cost are considered. The carrot cake would be hard to find an equal. 5. Looks like all the delivery complaints are years old - during the "shock and awe after-burn" of inundated orders post Shark Tank. These are when small companies learn their web site cant keep up and it looses orders, when staff is too over-wealmed and people are at their whits end for at least a few months. I.E. Its over - its okay to order now - but I would be early for holidays. It stays frozen up to 6 months. 6. Perfectly okay to slice a couple out when frozen and put them in the frig for an hour or so - COVER the sides of the cake edges you cut with saran wrap so the edges don't dry out. I did 4 stars as the cake is great. One less star than 5 because: A. My mother's secret recipe from a Church is a bit better. B. And I agree with others, the frosting could be a drop or so less in sugar - although Daisy Cakes is still "outstanding". (you just cut smaller slices). C. Red Velvet was not as good as the carrot - these are high priced cakes - expect highly moist outcome D. I found it odd that they do not tell you anywhere on the web site or the can the product comes in what size the cake is. You would think that is required by law - at least overall dimensions and height. Felt a bit disrespected - why on earth is that a secret? (Just measured the red velvet 8" wide by 3 1/4" tall). Absolutely recommend it for a special occasion or over the summer for drop in guests - it adds to the conversation and story. read more

I read the reviews on the Daisy cakes site itself and since 99% of them were not reviews of the actual cake, but complaints about the shipping costs, I decided to review the actual cake. I ordered the gingerbread cake since it was a limited time only. The texture is nice and the cake tastes homebaked as opposed to store-bought. My only complaint is that while the frosting has a nice texture, it is a tad too sweet. If they would cut the sugar a bit, the eggnog flavor might come through a little better. The company doesn't send you an email to acknowledge that you placed an order and the cake came one day later than it said it was going to when I placed the order. I did get a tracking email, but no response when I sent them a request asking if my order had actually been placed. read more

You can't buy or make a better cake. Every bit of a Daisy Cake is heaven. The carrot cake is probably my favorite. I have also bought chocolate and lemon. And they are also delicious. read more

I too saw Daisy Cakes on Shark Tank, I recently moved to the area and drove to what I thought was a bakery. NO - I arrived at a house and a garage with a sign "office" on it. I entered the "office" and was trying to find out if they had a bakery (store) that I could buy a cake for my husband. We had to be quiet because one woman was on the phone, the other 2 women didn't seem to understand what I was asking - it was just WEIRD! They were telling me yes they have a bakery and handed me their brochure, I assume to order a cake by phone. I left just baffled - NOT how I would expected this business to be run, in a house and a garage? So did not get to try their cakes, and I don't plan on trying their cakes! read more

I ordered several of these cakes for relatives and myself. The general consensus among everyone is that the carrot cake was the only one worth eating. Our lemon cake was dry, next to no lemon custard. Chocolate was to much. Pina Colada dry and not enough custard in between the layers. Much of what I ordered with the exception of the carrot cake went in the garbage. Dealt with web glitches and no cake delivery to a cake left by the delivery service at someone else's house which had sat outside on their deck for a couple days in the summer heat before anyone noticed it. Daisy even sent out a replacement cake at one point and that was dry as well and had to go in the garbage! A lot of money for these cakes & delivery- it was not money well spent. read more

We received 2 cakes: Carrot (CC) and Red Velvet (RVC) as gifts for the holidays. The cakes were packaged well for shipping and arrived frozen. They are substantial cakes; could easily get 20-24 servings from ea. We cut into the cakes after letting them thaw partially. There seemed to be the right amount of icing to cake for both cakes. Both cakes were very moist and very good looking. I am rating them low due to flavor particularly for the RVC. The CC was better than the RVC but the icing is bland - expected more vanilla flavor but it was lacking. The icing and the cake were very bland and the color was paler red than I would expect for a RVC. Given the pricing of the cakes themselves (~$50) and the shipping cost (~$30), I expected better but was disappointed. They may have other flavors that are better but for the price I can get local cakes that are better. Glad for the opp to try them! read more

I bought a layered chocolate cake. It was to be shipped to Oklahoma. It came on time and well packaged. I thought for a chocolate cake it was a bit expensive - for a ckae but was willing to get it for the reviews and Shark Tank etc. Well I served it for a birthday dinner the day after it arrived. Should never have gotten this!!! It was dry and dry and drier. It was so dry there was barely anything between the layers. I am so sorry but glad I found this out before I sent any for gifts!!! Never again!!! I was very embarrassed and sorry to have had it! Should have gone to Walmart for $20 and been happy!! read more

Saw this on Shark Tank so I ordered this cake for my daughter in-law for her birthday and had it sent to LA. Perfect delivery and the cake was the best. Well worth every cent. Will definitely order again. read more

Saw them on shark tank, my husband said let's order their coconut cake for my birthday ( I usually bake my own). What a mistake the cake was dry, the frosting crystallized and sugary. We ended up throwing the cake out, it was so awful. Had I realized that it would be a frozen cake, I never would have ordered it. I am baking a coconut cake this weekend to make up for the daisy cake disaster. read more

The cake was delicious and shipping was right on time - in fact, a day early! I don't know why there are so many negative reviews, but whatever the problem was they fixed it. read more

I also saw Daisy Cakes on Shark Tank and have always wanted to order a cake. Finally got around to it last week. Ordered and received the cake the same week. Online ordering was super easy. Read the shipping instructions and placed my order. So happy to finally try the fall sampler! Yumm! read more

Ordered a couple of cakes (carrot and lemon) from daisy cakes and was very very pleased with the product. I have never even liked carrot cake until now. Absolutely the best cakes we have ever tasted. Very moist cakes. Great job Daisy cakes !!! read more

Horrible experience. Thank God the Sharks were smart enough to stay away. Placed order end of April. Still waiting on Red Velvet Cake and Lemon. Highly discourage anyone from ordering from them. Emailed them and email came back indicating no such address. BOY was I stupid trying to help out an American!!! read more

I placed an order for the Sampler and it is good but not great. Maybe if I was able to get one fresh and unfrozen it may be better but it is not really worth the effort to order on line, pay expensive shipping and defrost the cake to get mediocre and not great. Can definitely get better locally. Plus they have such a strange menu of cakes that are not all available. You have to wait for your favorite to come up as a Cake of the Month. read more

Just received a lemon cake for my birthday. While I saw this company on Shark Tank and was eager to try it, it was disappointing. The cake was very dense/heavy so you would have to cut very small pieces to eat so you wouldn't be overwhelmed. The lemon taste was very good, once you had a couple of bites, but it was nothing to write home about. I would definitely not order another one..or recommend it to anyone. Way too expensive... read more

I had to buy 2 (red velvet and lemon) based on Barbara's enthusiasm; the cakes arrived frozen and had more frosting than cake -- a plus if you're a sweet frosting lover. The bottom line is that there's no way a defrosted cake will taste as good as a fresh bake, no matter how good it was out of the oven. I am glad I had this interesting experience; but you need to think of the cake as an emergency treat you can pull out of the freezer when unexpected guests come. read more

Do not order. Shipping costs are ridiculously expensive, but we ordered a cake for a birthday celebration anyway. Cakes are only shipped on two days of the week. We arranged for Friday delivery. The cake did not arrive as promised. Business was closed all weekend. They returned our call on Monday. Their answer to the problem was "oops, we didn't send it." Very unprofessional. If you want national attention and increased sales, you can't run your business like a kid runs a lemonade stand. Stick to the county fairs. read more

I watched the original Shark Tank featuring Daisy Cakes and had wanted to place an order ever since. I ordered 2 cakes to take on our beach trip with family. One for my sister's birthday (key lime pound cake) and one for my daughter's birthday (red velvet cake). The cakes arrived as scheduled, the day before our trip. I was so excited! Unfortunately both cakes were dry and practically inedible. We ended up throwing 3/4 of each cake away. A huge waste of money and no one liked the cakes. I was so disappointed. I had waited forever to order and had high hopes of supporting a local South Carolina business. Unfortunately these cakes are overpriced and not as good as cakes that I have had from local bakeries for 1/4 of the cost. Live and learn. read more

I ordered the Lemon Cake for my daughter's birthday. When it arrived the day before her birthday my receipt inside the box said Lemon Cake. I defrosted the cake the next day for her party and all SEEMED well. When we cut into the cake at the actual party, the cake was not Lemon as ordered but actually Carrot Cake to everyone"s disappointment! Especially my daughters!! Here I am at a birthday party with a lot of guests expecting lemon and no back up anything but ice cream. This is a 90.00 cake after all. So I was left with 3/4 of a cake in the end. I wrote Daisy Cakes, sent a copy of the receipt and cake and asked for a refund. I got 2 emails. Both to my husband and to a "LIsa" my name is "Lori!!" This tells me they did not read my email. This made me angry. The apology was half hearted and I was not happy. When I wrote back and asked why I was getting emails addressed to my husband and a Lisa? I got rudeness and arguments! So I called. This was a huge expense to me and a frustration. Where is your customer service? I got told to "Get over it!" I got my refund! And hung up on!! Never Never buy from here. Sending the wrong cake must be a common problem!! Big Mistake! I did not think the taste of cake I had was anything fantastic anyway.... I still have half a cake left to throw away! The Owner of Daisy Cakes need to get new customer service people and read her yelp reviews and be more hands on. Customer Service is very important!! read more

I ordered my two cakes and received them in exactly a week and they were amazing from the great packing job with dry ice to the tin can they came in. I'm looking forward to ordering many more. read more

What a wonderful experience. I ordered a cake on Monday and asked that it be delivered the following Thursday - and, viola! The packaging was so delicate and my cousins loved the cake! Thank you so much! read more

A big fan of Daisy Cakes! Like most people, I saw Kim on Shark Tank and after the great reviews decided to order one. Well, after the first cake I decided to order a second cake and it was just as good as the first! Thus far, I have ordered a total of 4 and have had nothing but wonderful experiences with this company. Thank you Kim for the delicious cakes and please keep them coming. Best of luck! read more

I LOVE these cakes. They taste homemade and authentic. At first I thought they were pricey but then again I wasn't expecting them to be so filling! One cake can feed like 8 people!! I highly recommend this to anyone who likes their cakes to taste real and delicious. read more

I'm writing this review after our third order so I believe it's safe to say we gave them every opportunity to get it right. The first time was shortly after they appeared on the Shark Tank episode, on that experience maybe three stars at best. The cake arrived semi frozen which resulted in the frosting being melted and smeared all over the wrapping, my wife had to reconstruct the cake, the shipping cost alone was over $30??? almost the same price for the cake???, the second time we went to see our family in Denver for Christmas (last year) and decided to try them again and ordered two cakes that time to get the savings on the shipping. we really thought our first experience was just bad luck (wishful thinking) and it would be different. Same thing happened again, however this time the cakes were a little dry as well, oh well everyone was having fun and there were other deserts so we just shrugged it off. Now, This month I ordered two cakes again, the pumpkin and the Jilly Vanilla chocolate cake, (I know, after my first two experiences why would I do that) We wanted them for Thanksgiving. The pumpkin cake arrived on time, the other cake was never shipped out. I tried to contact them on the Friday before but they were shut down and no customer support over the weekend so I called first thing Monday and brought it to their attention. I was told our second cake would be shipped out and would arrive on Wednesday, well guess what no where to be found. So now I have to call them on Friday to get a refund. Yes, we were able to find other deserts at the local bakery which is when I had a obvious light bulb moment and said to myself why in world are we ordering cakes through the mail that arrive semi frozen, messed up and we have to pay outrages shipping charges on top of that??? NEVER AGAIN, I don't know but my thought is for a local bakery serving their community perhaps they are good but when you start truing to ship a fresh baked product it just doesn't work. The cakes are good/OK but certainly not worth the retail price and certainly not worth it when you factor in the shipping cost. Any baked product that is shipped frozen is not going to have the same taste quality. Don't waste your time and money. read more