Da Kine Air Conditioning Pretty much useless for anything other than replacing air filters. There was some minor collection of water in a tray (the drain pan) located under the coil of my A/C, so I called Da Kine Air Conditioning. They sent Mel, and when he arrived I showed to him the metal plate in the ceiling of my unit that must be opened to access the central A/C. He refused to even open the access plate, saying: "I am not touching this sh&*t". He said that in his previous company, he had worked on an identical system, and they had been sued, so he refused to work on it again. I explained that the A/C was in perfect condition, blowing ice-cold air, and I pleaded with him to at least open the metal plate and take one look. He absolutely refused to even take one look at my A/C/ system, using several expletives to make his position crystal clear. I called Kathy in their office, and told her what happened. She called back later, explaining that my entire A/C system would need to be replaced (how would they know when they did not even take one look at my A/C?) and that only a big company would be able to do it. I asked someone who knows more than I do to look at it, and he said that I only needed to replace the drain pan, a couple of short pipes, and improve the insulation around these short pipes. I ordered a new drain pan and I called a couple other companies, including HVAC Maui. In stark contrast with Mel at Da Kine, Owen was very polite, respectful and competent. He went about replacing the drain pan and the pipes without any fuss, and completed the job without any issues. As expected, it was very straightforward, and any competent A/C specialist could have completed the job satisfactorily. If you need someone to replace the filter on an old window unit, and you are truly desperate to find an A/C contractor, maybe Da Kine can do the job ... or mess it up (after all, Mel's previous company was sued over work that he did). For anything else, look elsewhere. Calling HVAC Maui would be a good bet. read more

Initially things looked promising when I called to set up an appointment since the owner of the company answered the phone and assured me they would be able to assist with installing a split system a/c in my 2 storey home. She was professional and friendly and I felt positive about the company. Unfortunately, the owner's assurance fell flat as Kathy in the office and the tech let her down. We made 2 appointments and neither were honored. To begin with the last minute excuse used was it "is raining" which was odd as it wasn't in Lahaina where I live, and we had other companies come out to bid after this when it actually was raining (they said it was better as they would be able to see where to avoid water build up around the house). Second excuse when Dakine didn't turn up was "they were too busy", so why make an appointment they know they aren't going to honor? There was no attempt to rebook, and no interest in keeping our business. If a company is not interested in a job they should be up front and honest. Also if this is their attitude towards installing, what is their attitude towards repair going to be like? read more

I had the best experience with Dakine. I called 5 HVAC contractors on Maui; only 1 returned a call and actually came out to give an estimate. When I went to ask questions about accepting their offer, I never heard back from them. This also has been over a 1 year period. I even just showed up at a company's office and was told, they'd call me when I could go on their waiting list. Guess what, still waiting. I was finally referred to Keith Barrera at DaKine. He not only returned phone calls, but came out the next day and gave me a very reasonable estimate. He was funny, very considerate and gave me great advice on installing a split system in my condo. He and Kathe were willing to work with me and my condo HOA Board in getting all needed documents signed which included getting concrete walls scanned and copies of liability insurance for all subcontractors without any problems. Installation went smoothly and my unit was spotless at the end. My system works wonderfully and I am very happy and oh so cool. Thank you Keith and Kathe! I am forever grateful for your kindness, professionalism and wonderful Aloha . DaKine rocks! I highly recommend them for your HVAC needs. Dr. Aaron J Strehlow Kihei, HI read more

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Dakine and Mitsubishi AC are a great combo! They gave us an estimate and we had a new split system installed within 6 days. The same strength Mitsubishi system works so much better then the Fujitsu ever did. We were looking at having the coil replaced on the Fujitsu for the 4th time in 5 years. There's no reason a company should be able to make such lemon products and not make it right. There's a big difference in price in the two brands granted, but sometimes you have to make that choice. We recommend Mitsubishi and Dakine! Janie B. read more

Dakine A/C is a perfect example of the slogan "Maui No Ka Oi". Keith, Kathy and his team were all professional, courteous, and efficient. Kaleo, Kamaile, and Jason installed our new central air conditioning unit and took the time to place down floor coverings in our two story house to be sure the floors and stairs did not get damaged or dirty. It was not an easy installation because the old air handler was located in the attic and had to be disassembled in order to be removed. The new air handler also had to be disassembled in order to fit through the attic hatch then reassembled once they got it up there. But they got the job done in 2 days. Keith quoted us an excellent price which was lower than the other estimates we got. We highly recommend Dakine Air Conditioning for your HVAC needs. read more

The fellow who came out to assess the job was very pleasant and seemed knowledgable. However, I never heard from the company again--no estimate, no phone call, no nothing. How can you generate business this is your practice? they may be great, but I'll never know. read more

Colby and Kyle were the best. I called Friday and they were able to come out on Monday. Our AC unit wasn't even turning on. We thought we were going to have to pay for a new unit, which we couldn't afford. Colby diagnosed the problem (a gecko shorted out the system ) and he was able to repair it all in under an hour. We were pleasantly relieved. Colby and kyle were very professional and the services were very affordable. Colby suggested we sign up for yearly maintenance since the system is over 12 years old. They didn't try to sell us anything we didn't need, just fixed the problem. They were the best. We would recommend this company to anyone needing AC services. read more

I had Keith and team install split system in my Maui Kamaole unit. They recommended 3 separate units given water drainage and electrical requirements. Not what I wanted but after talking through with Keith, it was BY far the best option. I had a quote from Keith back in April when I was here for Spring Break and sent and email to Keith in October asking if he would honor it .. he did. He and his team did the install just before Thanksgiving and couldn't be happier. Great group of guys .. and Mario on the drywall is an artist .. can't even see where the drywall was cut .. or the stucco done on the outside. Highly recommend Keith and his team!! read more

Keith at DaKine Air Conditioning did an excellent job in helping us to replace and expand a split air conditioning system from the 1990s. Keith came to inspect our existing A/C system, prepared a detailed estimate and other documents which facilitated the approval from our AOAO; then scheduled and completed the work in a very short timetable to meet our needs. All the work by Dakine and subcontractors was done in a very professional, courteous manner and of the highest quality. We would highly recommend Keith and Dakine Air Conditioning to meet your HVAC needs. read more

Keith and his team did an outstanding job on the replacement of my central air unit. I went to a 4 ton Lennox unit . His guys were professional, Keep everything clean . They installed the unit in one day, came back the next morning to button it up. The total price I don't think you could beat it. I check prices pretty extensively. Everything he said he would do he did and more. Did not leave until I completely understood my wi fi thermostat . I would recommend dakine to anyone for quality, Price and workmanship. Great group of guys. Mike F. read more

Great work and our AC unit works very well. Would hire again. Installed a new 28,000 Mitsubishi Split Air Conditioning Unit. Removed old AC. Repair Drywall. Professional and used professional subs for drywall and electric. Quick. read more

Keith and crew are professional, courteous and did an awesome job installing my split air conditioner in the living room and bedroom. They removed the old wall unit, patched, sealed and stuccoed the outside wall. Also, made sure all HOA requirements were addressed. Mahalo to Keith, Tony, Chris and John - I love my new A/C! read more

Keith and his team removed our old Mitsubishi split ACs and installed a new system. Took care of install, electrical, and drywall. Very professional, friendly and easy to work with. Would highly recommend to all!! read more

Would not recommend. Waited weeks for an ac unit. Keith called day before installation saying the electrician wanted $250 more. I said no. Honor you verbal contract, honor your product, honor your customer. read more

Had an appointment with them MARCH 28, 2017 to quote 3 Split A/C units in my home. They never showed, never called, and to this date (April 19), have still never called to explain why they never showed up! I even booked this appt over the phone. Waited 4 hrs for them to show up that day or at least call. Waste of a day! read more