Beware! They will scam you on your move out! I recommended my friend live here before they sent me…read morethis bill and they tried to do the same to her when she moved out. We both used push pins in our walls and didn't have ANY carpet stains, and deep cleaned.m before our move out. Complete BS it's actually laughable how there is a pattern in the bullcrap charges, they are just trying to get $$ The only good part about this place is the maintenance team! Anytime I needed something fixed they would come same day!

I've finally moved out and my move out statement was ridiculous, which was expected but annoying…read morenonetheless. They charged for the carpet to be replaced, which they really should do between residence anyways. Just shampooing it is gross. I usually pay for a professional carpet shampooer but was unable to do so this go around due to living on the 4th floor. $252 to replace 1 bedrooms worth of carpet $101 to replace one cracked fridge storage drawer -__- I was also billed for a full clean when I paid for a move out clean with the company that THEY ARE CONTRACTED WITH. The cleaner just did a horrendous job. Additional $95 on top of the $295 I had already paid the cleaners directly. Anyways, glad to be gone.

Living up to its namesake, "Art House", that's exactly what it feels like the minute you step into…read morethe common area. The common area includes the typical leasing office, but unlike other places, the common area remains open with keyfob access to all residents. It's absolutely stunning-- the light fixtures, the interior decor, furniture, office/conference spaces, etc. Just simply marvelous. Unfortunately, like all apartments, it doesn't matter how much you pay, the leasing staff remains mediocre and incompetent, while the garage remains packed and you're in constant worry if your car will remain unscathed.

I have lived here for a couple of years now and just could not leave. We did a unit transfer which…read morewas so easy. The crew downstairs were great at communicating and getting things done. Maintenance team is always amazing and friendly and extremely quick.

After calling this community home for the past four years, I can honestly say moving out was…read morebittersweet. It's not often you find a place that checks all the boxes, but this one truly does. One thing that always stood out to me was the consistency of the management team. Even as staff changed over the years, the level of service never dropped. I especially want to recognize Gina, Kandice, and Zee--they each brought such positive, welcoming energy that made everyday interactions feel personal, not transactional. No matter the issue, they were always approachable, professional, and genuinely kind. The community itself always felt clean, well-maintained, and had a polished, upscale feel. The rooftop was one of my favorite spots, the kind of place where you can unwind after a long day or just take in the atmosphere and reset. Another major plus is the location. You're right in the middle of everything--shopping, great restaurants, nightlife, and entertainment are all just minutes away. It made life incredibly convenient and enjoyable. That said, because it's such a sought after and lively area, weekends can be a bit more active. A small trade off for being in such a prime location in my opinion but something to keep in mind. All in all, looking back, this wasn't just an apartment for me it truly felt like home. If you're considering moving here, know that it's more than just a place to live; you're choosing a community that truly delivers on comfort, service, and location. I'd make the same choice all over again without hesitation.

I've toured these apartments several times before signing my lease simply because the…read moreleasing/office staff prior was not favorable. Now; however, the ladies that operate the Azure property TODAY - Zee; Kandice, and the property manager are amazing! They truly are so accommodating and helpful. They are always eager to assist the residents in any way they can. I'm happy I chose to move forward with signing a lease at Azure. The leasing and management staff are always engaging with the residents, hosting events , and keeping the property maintained.

The entire staff is wonderful from Isaiah helping me through the application & move in process! And…read moretoday Jordan helped soooo much even though it had been busy all day! Their patience is amazing! Thank you!

That old saying "Location, Location, Location"-located in the heart of Greenway Plaza. Special…read morethanks to Joanna and Cary for making my move easy. Pros: -There's a dog park within the community which is cleaned and soap washed daily....huge reason for moving in. -Work orders are handled same or next day. -There is a resort style pool with some BBQ grills. -I've had no issues with deliveries or office management as other reviews mentioned. -Onsite cafe lounge with fresh coffee/tea machine. -My gym and Costco are across the street. -Inside apartments are relatively new looking with newish appliances and plenty of storage space. Cons: -One thing that can be improved is some hallways have a strange odor and floors need to be cleaned along with stairwells need a good sweeping and cleaning.

I really do like my apartment and the people in the leasing office are genuinely nice. But the way…read moremanagement has handled security issues has been frustrating and unacceptable. My $600 bike was stolen--while locked--from the bike rack inside a locked parking garage that supposedly has 24-hour security. I've asked multiple times for the security footage and have been completely ignored. They won't show it to me and they've done nothing to make it right. Instead, they spent thousands of dollars installing a cage around the bike racks after my bike was stolen, clearly acknowledging there's a problem--but they've never offered to compensate me or even acknowledge that my bike being stolen matters. On top of that, my unit used to be the show unit, so random people constantly steal my assigned parking spot. I've been understanding and haven't towed anyone, but when I park in a different spot that doesn't block anyone, they threaten to ticket me. Meanwhile, I've had five Amazon packages stolen, and after six months I still don't have access to an Amazon locker. It seems like they only enforce rules when it's convenient for them, not when it comes to actually protecting residents or their property. If I'm paying premium rent, I expect more than silence and inaction when my things are stolen inside what's supposed to be a secure facility. I didn't move here to worry about everything I own getting stolen while management shrugs.

RUN!! The building is unsafe and there are numerous car thefts out of the "supposedly" secure and…read moregated parking garage, including my own vehicle! Tires and other parts are also stolen off of vehicles in the parking garage. There is one security person, and there have been 3-4 different ones, and they all just spend the night on their cell phones, not paying attention to anything going on! Many of these thefts could've been prevented if they were doing their job! The building always stinks of marijuana, cigarette smoke, garbage, dog urine and excrement!! The cleaning staff just spray very potent fragrances around the hallways and elevators that sting your nose and eyes just to give the "appearance" that it smells clean when it's really not! I've caught them many times just spraying aerosol crap into the air! On top of that, many complaints are not taken seriously or dealt with. They tell you they handled an issue or spoke to another tenant about something when they never actually did. The building is old and the walls, floors and ceilings are thin and not insulated, so you hear every noise from the tenants on either side of you or above or below, especially washing machines and dryers that are ancient, along with other outdated filthy appliances. I had to buy my own showerhead because they had a cheap plastic piece of crap showerhead that water just trickled out of. The dishwasher is so old and so loud that you have to turn the volume up to the highest it can go on your TV or music in order to hear it or turn it on when you know you're going to be out for an hour or so so you don't have to listen to it. No matter where you live in the building, you can also hear vehicles going in and out of the parking garage at all hours of the day and night. Outside on the grounds of the apartment, there is garbage everywhere! I've never seen so much litter in my life, not even in New York City! There are also many homeless people living just around the corner under the highway (I-10). Some of them are harmless, but others are violent and carry knives and try to approach you if you're walking ,even with other people around! Not safe! High crime!! Filthy!!! Noisy!!!! Renting here was the biggest mistake of my life! Don't you make the same mistake!!!

Valet will drive your car around for a joyride. Bad experience living here. Rude concierge and…read moreteam. Bad management

I would never move to a building that belongs to the same management company. Do not recommend it…read moreat all. Terrible experience, lack of empathy and communication. I filled out all of my paperwork to move in mentioning my emotional support animal, I showed them the ID for move in, they said that was ok and no pet fee or rent was due for my animal. 6 months later, they charge me on my monthly bill for a $500 fee out of nowhere. They required me to fill out a medical form in order to get a refund on that 6 months later. I just paid the fee to avoid late fees or future issues. I also got pregnant during my stay at crimson, needed to move out to a different space because of my condition during pregnancy and to be closer to my family. There were people interested in my unit, main office never helped with any of this. I moved out two months ago, the apartment has been empty, and they didn't let anyone move in until my lease ended, I have emails from them mentioning how someone wanted to move in earlier, but they still didn't let them. I ended up getting my emotional support documentation signed by my doctor at the beginning of this month and sent it to them, they still haven't processed the refund on my account, the late fees are running, I've talked to many people at the customer service because the management of the building sent me to talk to them (for no reason) and I'm just a pregnant woman, 39 weeks, not working, and just wanting for them to remove the late fees and apply the fee to my may bill, so I can pay. I even wanted to sell my fence to my neighbor and they told him it was better to get a new one. Cero empathy from this place, it is like you're dealing with robots.

This is truly a nice place to live! It's quiet and has the best staff. they practice a slice of…read morekindness with the tenants. this means the get points from the corporate every time they show kindness to tenant.... They are always nice!!!

Showed up today to try and tour a unit, but the office was locked and either empty or they were…read moreignoring us in there because we knocked, loudly and we tried calling but the phone number they have on google maps is disconnected they clearly dont want new tenants

I didn't even get to tour the apartments because the man at the front desk is so rude and very much…read moresassy that. i called to figure out how to get into the apartments because the gate was locked and i know some apartments you need a code to gain entry his first thing he said to me was "in apartments you usually go through the gate to get in" i want nothing to do with these apartments because of that one interaction the sassy attitude i got from him was not needed at all nor the sarcasm

I think the Deerwood should enforce a rule about conduct at the pool. I am currently having my…read morerelaxing saturday afternoon wrecked by the shrieking, screaming children at the pool. I am inside my unit, so I should not be able to hear anything that goes on outside- but all I hear is screaming. The parents should intervene and tell their kids that, while they are allowed to have fun, they should not be screaming bloody murder. But since the parents won't exercise common courtesy, Deerwood should step in. The pool is a COMMON SPACE. And it is very close to many, many apartments. I would receive a notice about noise levels if I blasted loud, obnoxious music every day that bothered the other residents here. I would receive a notice if I let my dog run loose through the halls. So why do these parents not receive notices for letting their kids SCREECH in a common space-- for hours at a time? I understand the kids are having fun, but the screaming is very obnoxious. The apartment building staff needs to step in and enforce a conduct rule so that the weekend afternoons of other residents are not bothered by the screeching kids.