I told admitting staff at radiology that I had surgical wire in my right orbit. Some how the staff…read moreat the imaging center conflated that with having wire in my right eyeball. That is an entirely different thing as the orbit is the actual eye SOCKET. Then they put someone from radiology on who tried to tell me that I was the one that made the mistake and that the orbit is actually the eye ball (globe), which it IS NOT. The orbit is the socket. I don't like mistakes being made and then being lied to about it to make me look stupid when I was the one who used the terminology correctly. In the future, I would explore other options for imaging. Medical professionals who are unsure of terminology should at the very least look up the terms and know what it is that they are talking about. Good medical professionals would already know what the terminology means.

Very professional Doctor and staff. Every question I had was answered. Dr. Rice did surgery on my…read morevertebrae on my neck and I have not needed to go back. My neck has not had any problems and the surgery has been over 20 some years ago. If I did need any surgery done on my back or neck Doctor Rice would be my choice. Great doctor and great staff. Thank You for the great job 20 some years ago. Ron W

Darcy is the rudest receptionist. Every time I go in she is nasty…read more Also what is the point of urgent care if we are being turned away for not having a referral. My son had literal blisters on his hands and they refused to see him. Lastly, since when does somebody need to be on the consent form to be in the room?! They are worse than the major healthcare system in RC.

Very professional! Nice newly remodeled building. Two front desk staff for fast check in. Triage…read morenurse very nice and complete. Traveling from out of town so was anxious about what level of care to expect, now I wish I lived closer. Whoever is in charge, cudos, you know what you're doing!

My physician is the absolute best I have ever had! Takes time to even personally call me! All the…read moreclinic staff are well trained and knowledgeable.

Very courteous, respectful of privacy and thorough. We have…read morebeen happy with our service.

I was a loyal patient here for over eight years and trusted them with my care--until a routine…read moreBotox appointment led to visible facial changes, including dimpling and suspected fat loss. A medication was used that, according to their own words, "can cause fat atrophy," yet they never clearly stated they had given it. Instead, they vaguely implied it was somehow my responsibility and referred me to a dermatologist, pushing the issue elsewhere and costing me another unnecessary office visit. They also charged me for filler in an attempt to correct the damage, which later had to be dissolved due to bruising and concern it could enter a vascular space. No refund. No real resolution. No ownership. This situation has cost me over $4,000, not to mention the emotional toll. I canceled my engagement photos and may postpone my wedding because I don't feel confident in my own skin. What started as a simple appointment turned into months of stress and insecurity. I eventually switched clinicians and am incredibly grateful to Kristen at Longevity. She stepped in to help correct a problem that wasn't hers, and I'm finally seeing improvement after five long, painful months. Her expertise and compassion have made a world of difference. I have before and after photos that clearly show the changes to my skin and face--along with the emotional impact it's had on my self-esteem. This wasn't just a cosmetic mishap. It was a deeply damaging experience, both physically and emotionally. I would never recommend this clinic.

I have gone to this office for procedural advice, surgery, facials, dermabrasion and have found…read morethem to be exquisitely personable. I am moved to detail this out because I see a negative review on here that does not depict my personal experience. I have had an extended tummy tuck, breast lift and a thighplasty after massive weight loss. I paid for it myself - as in no insurance covers that - and the different surgical procedures were done with exceptional care and months apart. I would definitely go again if I actually needed any more done. I cannot state more deeply that the surgeon and care were far above standard and when it made sense to choose surgical options versus cool fat freezing techniques / they were honest about my potential outcome. They are board certified and conscientious. Maybe they don't have fantastic social skills or make jokes, but honestly after months of getting their care, I'm glad they are serious and straightforward and skilled. I don't need a comedian or entertainer. The results were astonishing and you should seek multiple opinions. You will find these folks to be priced reasonably, empathetic, ethical and talented. Extraordinary. I recommend them highly. Dr Schutz and his staff made me feel like my body belonged to me again. Do your homework and choose a highly educated board certified surgeon.

Health Concepts was really friendly, fast and the facility was very clean. I will return here and…read morewill tell my family and friends about the great service we received here.

This is an amazing urgent care! The staff is very friendly,attentive,and compassionate!read more

Dr. Watt and his crew are awesome. They are compassionate yet professional. I needed immediate…read moresurgery. They saw me on a Wednesday, had pre-op exam and labs set up for the next day, reviewed results and OK'ed surgery on Friday and operated on Monday. Dr. Watt did not make me wait while in excruciating pain. He was empathetic and made sure I got the treatment I needed as soon as it was possible. The people I met at BHN&S were all friendly and helpful. Dr. Watt is the best of the best. I'm pain free now and walk erect. Dr. Watt and his crew were a godsend and I'm grateful to all of them. Thank you!

Dr Ptacek is simply amazing! I have to tell you my story just so if you're thinking about going to…read morehim you will know what I went through . At 54 years old I had seen numerous doctors about the pain I had in my hip and in my back . The other doctor said did the shots and even told me well I'm 54 years old I might just have to live with it . I had very painful sharp stab every time I put weight on my left leg it was horrible ! And I was only able to bend over possibly two to three times a day without being an excruciating pain . I honestly felt like my life was over . I was not able to do anything I enjoyed . I wasn't able to work so I was stuck in my house all day long . So somebody recommended Dr Ptacek to me and I thought well can't be any worse than it already is . The very first time I seen him he made me do a bending over do this do that which was painful . And he said well you have two problems one is your SI joint and your other is like L5 in your back . I thought well no s*** I could tell you where my pain is I'd live with it for a couple of years . But I looked up at him and asking can you fix me . Without hesitation he said yes ! No doctor had told me yes . So I thought well he's either an arrogant prick or he knows what he's doing . So I went back again and Dr talchak did an SI joint fusion with some pens . And I am 57 years old right now I walked over 5 Mi everyday at work . 5 miles! I couldn't get up out of my chair and walk to the bathroom without being in tears because the pain hurts so bad . My back hurts if I overdo it too much but that's my own fault I am 57 years old . Before he fixed my back I wasn't even able to get pots and pans out of my lower cabinets . I couldn't put any vegetables in my crisper drawer drawers in the bottom of my refrigerator because I couldn't bend over to open them . I couldn't empty my dishwasher because I couldn't bend over to get the plates out ! I felt like a total failure as a wife and human being . Doctor not only relieved the pain but this man literally gave me my life back . So if he says he can fix you he can . He's smart he's funny . But the man knows his s*** ! And he has the best staff ever! If you're in pain make an appointment ! Get your life back like I did !

After years of debilitating back pain and neuropathy, Dr. Ptacek completely changed my life. He was…read moreincredibly thorough, he took time to explain everything clearly, and patiently answered all my questions. You can tell he's an expert and I'm so grateful to have him in Rapid. His diagnosis was spot on, and his treatment plan worked better than I ever imagined. The entire staff was amazing--kind, professional, and easy to work with. I finally feel like myself again. If you're living with pain, Dr Ptacek is the doc to see!

I've lived in Rapid 2 years and have only recently switched to this clinic but I like this place…read moreand the care I have received here. The team has always treated me with respect and care. I had a horrid experience with my primary care office trying to get a new IUD placed and this office had immediate availability, which is why I made the switch. I only had my first bad experience this morning when the nurse and myself miscommunicated and she left the exam room frustrated with me. My provider then found it appropriate to suggest that "maybe I need more vitamin D because it can effect women's moods", which insinuated to me that they thought I was "just in a mood" for advocating for my healthcare. Which is too bad, BUT- If that's as bad as it gets it's still excellent healthcare in this town. I would highly suggest this clinic to anyone.

I have to say, that since moving to Rapid City a month ago, that this group of women is some of the…read morenicest I have ever met on this planet. Granted, I am now employed by RCOB/G, and Brandy and I are the new Billing and Coding department. We are continually improving this department and we will continue with the patterns of excellence that this office provides to our patients. To work with these three practitioners and their nurses have been a dream come true, and after working with numerous providers over the years, I am so impressed with the quality of care that this group gives to their patients. The Office Manager, Kari, is absolutely amazing; hands down the best practice manager that I have ever encountered. They go above and beyond anything I have previously witnessed. I am truly blessed to be a part of Rapid City OB/GYN and can't wait for others to get this feeling too! :)