Based on other reviews, it seems we may have just caught this place on a bad day. We stopped in on…read morea Sunday on our way home from New York City because I was looking for some specific items. Unfortunately, the experience was disappointing. The young man working in the store seemed about as disinterested in helping us as possible--more focused on playing his video games than assisting customers as we browsed. Overall, it wasn't what I had hoped for. That said, based on all the positive reviews, I'd probably give it one more try during the week when I believe the owner is there. But I can say for sure--I won't be stopping in again on a Sunday.

Professional, prompt and excellent service from Terry and Audrey. Terry came out and looked at my…read more40 year young grandfather clock to diagnose what was necessary to repair the clock and we had a nice chat while he fixed it immediately. I highly recommend Clocks on Time.

ZERO STARS!!! DO…read moreNOT Go There!!!! I wish I would have read these horrible reviews before I elected to go there. The owner told me he could fix my father's lighter. The screw on the bottom was stuck and I needed him to release it. I also brought him the new wicks and lighter fluid so he could get it started. Two days later, he called me and told me I can come pick up my father's lighter.... 95.00!!!!! I would have left it there except it's the only thing my father left me. ... When I went to pick up the lighter, he would only take cash and, he did not give me a receipt. I went home approximately 2-blocks away, and the lighter was not working. The next day I went back in there and he told me I should not have tried to light it. That I was not educated enough to light the lighter. He was so condescending ---- I have never met anyone so cantankerous in my life. I told him I was going to sue him. His wife quickly gave me $95 back. Please do not go there!!!!!

This person said he re-brushed my cuckoo clock and it doesn't work 1 year.Do not use this service…read morecharged me $600 to repair.Asked a another clock repair man he he never had bushed the holes on my cuckoo clock and s do not use his service again he ripped you off.I asked him to repair it and he said $200 I was shocked he said he never did his job right.Do not come here rip-off.

Was delighted to find Metro Clock Repair in my town. Moreover, happy that the proprietor is a…read morewoman. As a woman who worked as a sound engineer in a male-dominated field, I was pleased to support her business with my business. She came to my home, gave my grandmother's hand-made mantle clock a once-over, provided a quote, took the old time piece to her shop and did the work. Tanja knows her stuff. When she brought the working clock back a few days ago, I cried to hear it tick and ring again since that sound was an integral part of the happiest days of my childhood.

I was seeking maintenance service for my Grandmother Seth Thomas mantle clock. My long term and…read moretrustable service provider lost his business in a fire. Needless to say, I was concerned about finding as knowledgeable and trustworthy a resource as it appears that a storefront provider of this service is impossible to locate. I conducted a Duck Duck Go search and I located Metro Clock Repair. The comments about the services provided by Tanja were consistent and true. She came by my home and provided long overdue timely maintenance to my treasured clock as well and took a smaller non-working clock back to her shop so that she could locate and install replacement mechanics. In my discussions with her I could see that she is dedicated to providing the special attention timepieces require. We shared a love for classical timepieces. The quality of service far exceeded the cost. I am so happy to have her as a resource for my timepieces. We need to patronize and publicize the services provided by Metro Clock Repair, so they too are available for when we and others need them. Thanks so much, Tanja!

This store sells antiques and vintage items, yarns and knitting supplies, and art. They also serve…read morefood. They have a lunch menu, plus pastries and baked goods, and 80-plus types of tea to choose from. (You can also buy tea leaves by the ounce so you can brew it at home.) I especially enjoyed the chocolate mint tea over ice. It has a very nice flavor and was served with a strawberry and the slight strawberry flavor really made it that much better.

I really hate to have to post a negative review, but I feel it is important to relate my experience…read morewith getting a clock repaired by "Back In Time Clock Repair", which is a service provided at Kathy's Kove & Kafe. The following review is my opinion of my experience in taking my grandmother's clock there to get the 8 day key winding mechanism repaired, which had stopped running. The clock had recently been hanging on my wall for several years, where it was regularly looked at and admired by both myself and my family members who remembered it hanging in my grandmother's home for over 50 years. The clock was taken to Kathy's Kove where it was looked over by Kathy and I was quoted a price of $125 for the repair. I was told that the clock would be given to another individual who does the actual repair work. I agreed, and the clock was left with Kathy. Several days later, I received a call saying that if I wanted the original mechanism repaired, it would now cost several hundreds of dollars, but that they could remove the mechanism and replace it with a quartz (battery) mechanism. I was not happy about this turn of events, but the clock has sentimental value to me, and I would like to keep it running so I agreed to have it switched over to a battery mechanism. A couple of weeks after that, I received a call that my clock was ready to be picked up. When I went to the shop, my clock was laid out on a table. The first thing I noticed was that a sizable piece of decorative molding circling the clock face was now missing. I immediately brought this to Kathy's attention, and she brushed off my concern by saying something to the effect, "Oh, it was probably like that when you brought it in, and you probably just didn't notice." OH, REALLY??? I had this clock hanging on my wall for several years, and looked at it all the time. I THINK I WOULD HAVE NOTICED A LARGE PIECE OF MISSING MOLDING BY NOW!!! I noticed that a photocopied picture had been taken of the damaged area, and stapled to the receipt I was handed when I picked up the clock. This photo was taken at some point AFTER I left the clock in their care. No photos were taken of the clock when I dropped it off, because there was no damage to note at that time! Of course, there is nothing I can do now except live with the damage, as these kinds of situations are their word against yours. They of course just claim the clock was damaged when it was entrusted to them, but I know it was not. And that is where things will unfortunately have to be left. But I can inform and warn others of my experience, and advise that if you have a clock that needs repair, especially if it is a treasured family piece that you have a sentimental attachment to, that you seek out another place to get it repaired. If you entrust a clock here, you do so at your own peril. I of course will not patronize these people again.

Bob fixed my clock in just one week, about two seconds for a tiny adjustment to the pendulum slip…read moreclutch plus a few days to make sure it was running correctly! He didn't charge me anywhere near enough for his services either lol. I highly recommend the man to doctor your ticking & chiming clock back into good health.

Bob is just great. Knowledgeable, friendly, and a super…read moreclockmaker. Old-school quality, no shortcuts, and has 100% of my confidence to work on my finest pieces. And...a nice guy too!

It was pleasure to work with Peter. Knowledgable, passionate and competent. 5 stars. My 1810 tall…read morecase clock is running again!

I took 2 mantle clocks in for repair. He examined them at no cost. They both were over 30 years old…read moreand he said they merely needed cleaning. He cleaned them for a reasonable price and they are both working great

Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

If I could give 5+ stars, I would! Jonathan traveled to my…read moredad's home and was able to fix his 4 clocks. He was prompt and courteous and an absolute gem! My dad's clocks stopped working over the past 2 years and he is now 81 so didn't have the capacity to fix or find help. I found Franklin Clock Shop and it was just what we needed. Now the "clock parade" as I affectionately called it when all the clocks start chiming rings again! THANK YOU!!!

Took 6 months to repair our clock, they are also very expensive. Clock has broken down again! We…read morewill not take it there!

Couldn't have been more pleased with my experience at Rodman's. They were professional and…read morepersonable at the same time with honest recommendations for repair. I brought my cuckoo clock in for evaluation and they made adjustments and only asked for a donation to St Jude's when I asked what I owed for their service. I will surely return. There are not enough family oriented businesses like theirs... a definite asset to the community. I would rate them 10 stars.

Holy smokes! I'm blown away by the service at the Sutton clock shop! The store is beautiful tick…read moreticking with clocks decorating every inch of the space! Breathtaking is an understatement! And they took a look at my clock and fixed it perfectly! Not only that but I took my clock to two others stores before and one said it was unfixable and the other said it would cost 250 to replace the antique hands with new ones and make it battery operated which I did not want since I wanted it to be restored in its antique glory! So when Sutton clock shop said no problem and fixed it at a very reasonable price I was blown away! Can't say enough positive things about this place! It's worth just a visit to see all the cool clocks for sale! Thank you thank you!

This is my SECOND negative review of this shop. My first had to do with a wall clock that needed…read more4-5 REPEATED repairs with no permanent solution to the problem. Each time, I had to pay an exorbitent bill. Now I write because I contacted the shop by phone & email to arrange for one more attempt at a PERMANENT repair. I have not received a reply to my messages.

Excellent professional repair of our grandfather clock. We received it as a gift over 50 years ago…read moreand it needed significant repairs. It is now as good as new.

it takes forever for them to respond to a request to fix your clock ..You call them three times and…read morethen they ask you to call them back again. once you finally get them, they decide whether they can repair your clock or not. The old man who came to my house barely glanced at it. horrible experience horrible people do not call them.