8/6/2025: Kevin is a really nice guy. That said, it's now been nearly 3 weeks and no response to…read morefix issues. He had at least 2 splices that leaked and I've lost about $1000 of refrigerant. He's not responded. Said he would come and then canceled. I would be happy to remove this review with getting it resolved. I do not want to leave this:( UPDATE: Several weeks after this review was posted, the owner made contact. He reiterated a family emergency but did not propose a solution. His response was a demand to take the review down, accompanied by threats of legal action (a lawsuit and restraining order). This review is a factual account of events. I will update it if the service issues are finally resolved.

was johnny-on-the-spot when came to bidding the job and getting that up-front payment, and then the…read morenightmare began.... Install consisted of no-shows gallore, then showing for an hour here, gone for a day, an hour there, gone for more days, and entire project was drug out multiples longer then promised. Now, 9mnths after it all, with all these warranties..... We have a furnace that won't heat, Kevin not honoring anything, not showing, not responding. We've had to go to the furnace supplier who says Kevin even ghosts them on the regular. And having to pay tons of money to other LEGIT HVAC shops to fix what Kevin did wrong. Worst experience ever.

Our Air Conditioner Outside Box experienced Lightning damage and fried the Electric box. We called…read moreon a Saturday. They came out and replaced the wiring. and our AC was back within 2 1/2 hours. Bill was very reasonable! In fact Tradewinds HVAC technicians were all busy an appointments, so it was the owner that was our Technician. Service 5 star. Efficiency 5 Star, Professionalism 5 Star and overall Rating 5 stars out of 5 Stars. This is the 4th time we had to use Tradewinds HVAC & Fireplace. Every time they have been great . The best recommendation I can give them is We will continue to Use their Services.

I needed parts for my wood stove. They were very helpful, knowledgeable and even suggested that I…read moredidn't actually need one part which saved me money.