Added a patio cover. Got an estimate the same day I called. Started in 2 weeks and completed in 1…read moreweek. Price was reasonable and I really like how it turned out

For starters, I DO NOT recommend this company. I was very surprised to see reviews above average on…read morethis business due to my experience. It was comforting when I first hired them to see the positive reviews, but when I examine further now, I wonder if it's because by the end of using the company, I can barely even talk further about them. So here I go.. I contacted them regarding installing a 12'x10' concrete pad and an overhang for my backyard to my residence. I saw the pictures and was in awe. In hindsight, I should have kept it moving. Nonetheless I reach out to one of the employees over a Facebook ad I saw and he gave me a fair estimate for the work. I almost immediately said yes and stopped contacting other contractors and companies. I sent pictures of what I envisioned and even a drawing to ensure I was communicating effectively. In turn, I was told I would eventually be contacted by staff. I waited to be contacted and wasn't within a week or so after being given an estimate. I then contacted the business directly and explained to them the estimate I received. Communication with this business was HORRENDOUS! It was frequently me following up to configure start dates and timelines. Nonetheless, the project was underway around May 1st or so depending on the weather. I was very excited and when the crew showed up, I found myself slightly more concerned. There was an advisement of possible damage to my garage pavement as concrete was being wheel barreled to the backyard. I said if any damage incurred, to let me know and they said they would. Luckily there no damage. I had work and I did not believe I needed to babysit a crew of people who knew what they were doing (presumably). So I left for work as they worked. After a few days of work, they informed me the project was complete. I did not think I would need to check every day after their work, so I tried to trust them. DO NOT TRUST THEM! My husband alerted me there was concrete splatter all on the back side of my house's newly added grey paint. You would think concrete would be difficult to see on top of grey paint, it absolutely was not difficult. To further complicate things, they didn't put concrete at a tilt slightly to avoid pooling water. My concrete slab pools directly in the middle of the concrete. Shortly after install, it also started to crack! But wait, there's more... The company decided to pour the leftover concrete over my river rock without even communicating to me they planned to dump the extra in my yard. If they would have told me, I had the perfect area they could have dumped it! My husband told me it was normal to pool off extra concrete but in a more subtle place of the yard. Not over river rock which is directly over my tree roots from a cherry tree. I immediately contacted the business and within a week received paperwork saying the project was complete. They were trying to have my complete this paperwork even though it was not complete! They agreed to come fix the issues finally after a little over a month goes by. The splatter, fixed. The concrete over river rock and tree, fixed. The pooling of water, NOT FIXED. So now I have to hire a company to fix the pooling of the water issue as the company advised they could not. They offered $200 off for the inconvenience. $200 for concrete work that elsewhere is going to cost me $1600 to fix. What an insult! They also offered to extend things such as the covering to cover the concrete for another $2800. They almost HAD ME! I wanted so badly to fix the concrete that I was willing to pay them more, to fix their mistakes. I am so disappointed with this company and lack of communication. They will get you with their great estimates but cannot follow through. Buyer beware!