I am 9 months pregnant and I just wanted my teeth cleaned before having my baby. So coming in they…read moresaid I need x-rays, I asked why I needed an X-ray to get a cleaning (bc I m pregnant I can't get x-rays) and they said "we can tell you have a lot of red flags". I was like "oh wait I am not sure what I did wrong, I just don't understand why I would need them" they said we need you to leave. And he kicked me out, 9 months pregnant and all. I have never ever been treated like that before in my life, just incase some of you might have questions about your teeth - they don't tolerate that at all. So wild, not educating the patience or helping them get the right care. My husband called saying hey why are you treating my wife like this and the doc said I am twisting the words and was argumentative just to argue (that's not my personality). I have never met a doctor who does not appreciate question. In all sincerity I was actually trying to understand, but they clearly didn't like that. Really wished they treated me more kind. And I kind want people to know what to expect coming to this place, so that's why I am Leaving this review. Also, I just read the other reviews and I guess this isn't the first weird thing about x-rays! The senior hygiene lady was so mean to me too! I m not sure why this place can get away with treating people like this.

No one enjoys going to the dentist, but an office can and should make the visit friendly and…read moreprofessional. I have excellent teeth, but go for cleanings every 3 to 4 months to take care of my gums. On this visit, I was told I must get X-rays, fine no big deal. But when I did not want them the senior hygienist were essentially yelling at me. I will not name any names but the doctor essentially told me go somewhere else... He then sent me a letter" Thank you for visiting the practice you're going to need to find a new dentist" Wow that's after I already indicated I would find a new dentist. Thanks for the going away letter. I agreed to the X-rays because I needed a cleaning, my "new" hygienist loved to berate me the entire appointment commenting on my gums not being perfect or my slightly crooked bottom teeth. Mind you my teeth with the exception of 4 bottom teeth are perfectly straight. She told me to get bottom braces not once but 4 times. The doctor who sent me the lovely going away letter, who I've gone to for over 8 years spent about 15 seconds with me at my appointment. Instead of calling me to address my negative experience or even apologizing to keep my business, he sent a letter " Thank you for visiting our practice. Going forward your going need to find a new dentist". Going forward with this type of incredibly bad interaction , he will need to find new patients. To treat a long term patient like I'm disposable because they are too busy to deal with me, is just how unprofessional and terrible they acted towards me. Bye!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Seriously the best dentist and hygienist I've ever had. Some of the nicest people you will meet!…read moreThey do an incredible job and I can't recommend them enough!

Wonderful Dentist office. Dr. Downie is the best dentist, knowledgeable, kind, funny! Her team…read moreis the same. So glad I was referred here.

Today I called as a new client, and I wanted to schedule a time to come in. Nothing about having…read moreinsurance was mentioned, so I asked if they took my insurance. The only answer I got was beating around the bush that they're out of network but was told "that shouldn't matter it just means we haven't signed a contract with them". I work in insurance. That means nothing will be covered. I was then asked what's more important, finding a dentist in network, or one that gives good care. I said both, I now have insurance so that would be great to not pay out of pocket. So, after setting up an appointment I was then told "then go do that" and hung up on by Karen.

Took both my boys to The Family Dentist, Ron O'Neal. I can say that it was a very positive…read moreexperience for both of my boys and that I feel confident in my decision to take them here. From the reception area, the hygienist to Dr. O'Neal everyone was professional and friendly. Highly recommend this practice.

I need a gentle, no upselling dentist I can trust…read more Dr.King was my second dentist I tried when I moved to Tampa. The first could not deliver on either of my requirements. Dr.King is wonderful! I like her staff and that matters too. I trust Dr.King and if she recommends something, and she has not recommended much as I've had a ton of work done previously, I know she sees a need. It's also a beautiful and pristine office and that matters too.

I would like to warn all patients that the receptionist at this office will sign you up for…read moreinsurance and without telling you she also signs you up for automatic renewal. I had Joan sign me up for a dental plan in 2019. She signed me up for automatic renewal without telling me and I was charged for 2020, 2021, and again in 2023 without my knowledge. In that period I went to the office and had work done without insurance paying anything. They quit accepting that plan after 2019. Then she sells me a new plan in 2022 and I soon discover I had been paying for the first one for three years without any benefit. I complained and they cancelled my insurance without reimbursing me for anything. I knew I would never get my premiums back for the first plan but they should reimburse me for the second. They have ripped me off of 150 dollars and when I disputed the charge they refused to settle the dispute. This was Joan's mistake, she never asked or told me she was signing me up for auto renewal. This is so wrong. Besides that, after spending over 10,000 for crown replacement my mouth has never been right. My mouth bothers me constantly now and 3d xrays don't show what is under the crowns but something is not right. I would advise you all to stay away from this office, you may learn to regret it as I have.

Not many people will say this, but I love my dentist and his whole practice. So, going to have…read moredental work, other that a cleaning, can be scary and painful. Not with this dentist. They entire office gets to know you. They remember personal details, and are just so caring. Every step of the process, he and the support staff were concerned about my comfort level and care. If I could give more than 5 stars, I would! Thank you to the entire staff and Dr. For a wonderful experience!

Dr. Colucci and staff are truly AMAZING! I've been coming here for years and was afraid when Dr…read more Bishara left but I have to say that I'm beyond happy with the change to Dr. Colucci. You can honestly tell that they care about their patients. Thorough and professional. They actually get to know you and exceed expectations with the customer experience. Best dental experience hands down! If you're looking for a dentist this is indeed the place you need to come.

New patient here and I have so many good things to say I could cry!…read more I admit, My dental history isn't the greatest and I now have a bunch of old dental work that is failing me years later. Dental procedures have always been on the back burner for me unless completely necessary. Today's initial overview of my dental health contained everything under the sun: Cavities, swollen gums, fillings that were cracked, bite issues, questionable bridge work...you get it. Basically a 4/10. I got X-rays and tons of "before" photos/scans with cool high tech equipment, Hygienist came in and did her thing as well. After the doctor reviewed everything, she gave me my options of highest priorities to take care of and what they could get done while I was there. Today I got a deep cleaning on my right side and afterwards got a TON of mini fires put out on my right upper teeth. It was a marathon appointment. They worked quick and although I was there for a few hours, they really fixed so many years of neglect. I couldn't be more grateful to them. I've already called friends and told them they need to switch to this dental office. I have never experienced better customer care in my life. The sweetest staff you can find and that is especially important when you have 'dental insecurities'. I have a few more appointments to go to get to that healthy smile, but I am so excited I found these guys and just trusted the good reviews. I thought all day about writing this for them because they truly deserve every good praise in my opinion. Side notes: The building is beautiful! Make sure you follow their parking instructions so you can get validated parking. They bought me a smoothie because they knew I'd be hungry being there for that long. They have the best rating for a reason!

BEWARE OF OVERCHARGING!…read more I strongly recommend that any patient here carefully compare every charge to their insurance EOB. Do not assume the billing is accurate without verifying it yourself! After personally reconciling the office's patient ledger to my insurance Explanation of Benefits, I found over $5k in billing discrepancies. Line by line, I found charges that exceeded the insurance-allowed amounts. For example, one visit was billed at $467, while the allowed amount was $251. These differences were not minor--they added up to a substantial overpayment! What's troubling is that these discrepancies were not identified or corrected by the office. I had to do the reconciliation myself and bring it to their attention. After submitting detailed documentation, including a very detailed and thorough spreadsheet, persistent follow ups and ultimately escalated to take legal action until I finally received a partial refund, well beyond the expected timeframe. Even now, the amount is not fully resolved, and $252 remains in dispute. When billing discrepancies of this size only come to light after a patient conducts their own detailed audit--and then require weeks of pressure to partially correct--it raises serious questions about billing accuracy and internal oversight. Also want to note that they require full payment for procedures up front and don't take in account estimated insurance proceeds. As a result, I ended up over paying by more than $10k! What makes this whole situation worse is that I used to really like this office, had a lot of trust and respect for them but the way I've been treated ever since I started questioning the charges has done a complete 180. They consistently made me feel like a burden and the "bad guy". They did not take accountability at all for the issue and continue to argue with me with no substantial back up. Regarding the actual dental work I received - when I went in to switch out my temporary crowns to the permanent ones (I got crowns on almost all my top teeth), I really didn't like them and weren't like the temporary ones I was wearing for a few weeks. I was almost in tears trying to advocate for myself before they permanently cemented them. They made me feel bad for sending them back, I'm so glad I got the courage to speak up and not accept something I did not like. Ultimately after the second visit, they ended up looking really good but after everything I've dealt with recently, I certainly won't be returning. Who knows how much they overcharged me since 2019 when I first started coming here! If you chose to go to this office, please make sure to pay close attention to your patient charges and the amount they submit to your dental insurance (they should match)! If they owe you a refund, Florida recently based a law that makes it unlawful for healthcare providers to hold onto amounts owed to patients for overpayments over 30 days.

She is always so patient with me and her assistant has the best attitude! She has all the latest…read moretechnology! I don't consider myself a good patient, but I do consider her an excellent dentist!!! I'm so grateful to have her so close to my house. Near or far she is worth the trip.

Dr. Martinez has been taking care of my family for about five years now. She is excellent, as is…read moreher staff. She doesn't try to make work for herself, and is incredibly honest. Painless Novacaine shots. It just feels that she's not trying to get rich off her patients, more just helping the community be able to afford dental care. She's very good with what she does.

After going to this dentist for a few years, coming for 6 month cleanings, they didn't notice my…read morepermanent retainer broke causing my teeth to shift. By the time they informed me that it broke, I needed Invisalign. I had dental insurance that covered that, but this office required out of pocket payment up front then they said they would bill the insurance and reimburse me as the customer. This was unacceptable, not only did they not notice changes in my teeth but then they wanted to ignore my dental insurance. I would go elsewhere as they are not detail oriented and seem to be money driven practice.

Love the cosmetic bonding I had done here! Staff is kind and very inviting. I will be back in the…read morefuture.

I took this dental office for granted while I lived in Tampa. I went for routine cleanings for 5…read moreyears. Never waited more than a few minutes and was always out the door within 30. For some reason that's incredibly hard to come by with any healthcare provider

Unprofessional staff and racially insensitive experience -- beware…read more Extremely unprofessional and dismissive experience. I scheduled my appointment a week ahead and even called to confirm, but the staff kept blaming "system issues." On the day of the visit, I was asked to come about an hour early, then questioned rudely and repeatedly about my insurance by multiple people, and made to feel disrespected and singled out -- possibly due to my skin color. After reading other reviews, it's clear this rude, condescending behavior is common, and their defensive responses show zero accountability. I left feeling humiliated and unwelcome.

Had a great experience with the dental assistant, Cadajha! She was absolutely wonderful! I have an…read moreextreme fear of needles and she helped keep me calm by offering to put on music for me which I thought was a really nice touch. She was super sweet and I really enjoyed my visit with her. Amaris at the front desk was super nice and very helpful as well! Anthony Wallitsch was my dentist. He did a great job walking me through the procedure and did a decent job replacing a filling. My complaint is that he polished the top of my molar completely smooth like a bowl rather than carving fissures in it like a natural tooth, which I thought was odd and maybe a little lazy. Also, there was material left on the side of my tooth and he was arguing that there wasn't anything there. I would like to believe that I can feel the difference in the texture of my tooth better than he can see a thin layer of white filling material on my white tooth. Dr. Wallitsch, please allow your patients to advocate for themselves rather than fighting them on it.

From my first call with the Office Manager, setting me up as new patient, making sure my insurance…read morewould cover my care, to checking me in with her big smile & kind personality the day of my appointment, to the Dental Assistant, who took HANDS-DOWN the best, most gentle x-rays I have ever had, to Dr. W, who is so charismatic & knowledgeable, I have been convinced to actually floss DAILY with his analogy of my tooth being a chocolate kiss... you'll have to become a patient to find out... all the way to checking out... I couldn't be more thrilled to have finally found a great dentist & staff here in South Tampa!