Dalton Motors is a multi-generational business that is perpetuating a great legacy in terms of expertise, resources, and a caring customer-oriented culture. John owns/runs the operation. He's an excellent communicator and patiently absorbed the perplexing history of my truck's fuel problem. Jennifer kindly handles the administrative elements from a knowledgeable foundation, and Lauro provided helpful coordination as well. Finally, the lead mechanic Manuel, was so kind as to tackle this problem promptly with his excellent knowledge of diesel engines. Additionally, he was a great teacher, explaining the potential sources of the fuel system issue and his strategy for the remedy. Not surprising in light of the culture here, but he is also really nice guy! I highly recommend this business for anyone who wants to experience professional service across the board! read more

Dalton Motors - Say hello to Manuel, the Diesel Motor Maestro. A class act this man is! - Body Shops Near Me - Winslow, Arizona

Roadside Assistance - Dalton Auto accepted the call from my insurance. The tech called and arrived when he said he would. He was polite and efficient. I was on my way again within 20 minutes. kudos to Hunter at Dalton Motors for a job well done. read more

Whomever answered my call could not be bothered to listen to my description of the problem, interrupted me and answered something I didn't ask, said they did not work on RV's when I started the explanation of the problem with the description of my vehicle. She claimed I was hard to hear, and that may have been so, but say that, not just babble on about nothing I had said or asked. read more

Had my car done here a few years ago, they replaced my front bumper and this is the one area (my bumper) that peels off.:'( read more

See all

After being stranded on the interstate for 2 hours ignored by my insurance company, I took a chance and got immediate assistance, quickly & professionally. Thank you Rey for you patience & helpfulness when I was exhausted & frazzled. read more

Great service, excellent work, efficient and affordable. Thank you John and Jennifer. You have a customer for life.

Crashed my car just outside of town, and when I called Loro came and saved the day at like 2 am. Very genuine and caring guys. They know what they're doing and they won't screw you over. read more

After my car broke down in the middle of the Painted Desert National Park and we managed to get the car outside the gates, USAA dispatched Dalton Motors to come get us. Not only were they there in about 40 min (a park ranger told us it would probably be 2-5hr wait for a tow) but our driver, Hunter, also referred us to a great repair shop that was able to get us back on the road by the next morning! He also made sure we made it to a hotel for the night and called us back later the next day to make sure that everything worked out. I really appreciated the follow-up and felt it went above and beyond what his services required. Hunter was our hero for this trip! It was a moment of panic on our trip from DC to the Grand Canyon, but a memory we can look back on and laugh because of the fantastic care we received helping to reduce the stress in the moment. read more

thank you stewwie!!! you saved the day! need more folks like you that showed the initiative as you did!!! definitely will use this company in the near future. read more

Dalton Motors - #TeamStewwie towing my truck. Thank you for the effort!! It paid off. - Body Shops Near Me - Winslow, Arizona

Our truck broke town while towing our travel trailer. Lauro and Rey brought two tow trucks and towed our trailer to an RV park and our truck to Dalton Motors. We were able to get on the road the following afternoon, mainly due to them stepping up to replace the water pump quickly and help us out of a jam. The prices were reasonable, the service friendly and we couldn't be more pleased with the service yhey provided. read more

This shop did us a big favor! We were traveling through when we noticed our front bumper on our Ford truck was about to fall off. They helped us immediately to reattach our bumper and we were on our way in 20 minutes. Couldn't have been nicer and most definitely recommend this shop!! read more

USAA referred me to Dalton Motors after my tire got shredded on I-40 outside of Holbrook. We got towed and had to stay the night. The next day, no tire shops in town had our tire. Dalton showed up to tow us out to Flagstaff. On both occasions, Chuck was our driver. He went above and beyond offering to call his friends in the area to see if they could help us out. When it comes to over and above customer service, Dalton has it. Thanks, Chuck. read more

The customer service was great, the tow guy was very friendly and nice. They were very prompt arriving to us from Winslow to were are car wouldn't start in Chamber - about 40 minutes away. Problem here was the drivers lead foot. Drove scary fast, I was closing my eyes and praying the whole time. Please slow down for everyone's safety. read more

I was travelling back to Albuquerque, NM, from a trip to Flagstaff, AZ with my son. He's a football player & he's being recruited by Northern Arizona University. So, this was a big trip for my son. The event(s) went well & we started our 340 Mile Trek back to Albuquerque. About 10 miles West of Winslow, AZ on Interstate I-40, we lost the Surpentine Belt on our GMC Suburban. We called my Insurance Company for Roadside Assistance. Farmer's Insurance also did a great job (see the review). They contacted a Motor/Tow Company in Winslow. The Tow arrived in about 20 minutes after our initial call. That's great on a SUNDAY EVENING!!! John, the tow driver, was very friendly & even helped to diagnose, "WHY the Belt snapped." He was correct. He towed our truck, first to Dalton Motors, located on Historic Second Street in Winslow. He assured us, that the truck would be First-In-Line on Monday Morning! He then took us to the Motel 6, in Winslow, so that we could have lodging there. He dropped us off, told me to stop by around 9:00am, and see where things stand.....I walked back from the Hotel to the shop (about 1.5 miles, easy walk). When I arrived, the truck was finished & they were printing up my work ticket. The Sr. Management also gave me some, "Items to address," when I got back to Albuquerque. These folks are a, "Hidden Gold Mine." With their service and affordable, reasonable costs, they are a, "Pleasant Surprise Along the Highway." They are expanding their warehouse operation, so if you need any roadside assistance or mechanical work done, in a hurry, for a great price, contact these people! read more

Probably the best outcome from a cruddy situation. Traveling between Gallup N.m and Phoenix Az. My truck with 30ft gooseneck trailer attached stopped running at the Maverick in Winslow AZ. I called Dalton Motors and spoke with Jack on the phone. I was needing my truck towed to a Flagstaff Gmc dealer. He let me know he could tow them both at the same time. Jack said he could have someone there in 10-15 minutes. Sure enough within that time frame John showed up. John was very thorough with hooking up my truck and personable on the way to Flagstaff. If you find yourself anywhere near winslow and need service don't hesitate to give Jack a call. read more

I have taken two cars and both times had to go back because their was an issue again, and the second time I go in it's "oh yeah the was initially the first problem but now this is the problem, I think, just bring it back in.." only so I can pay more money for another issue that should've been fixed in the first place. I've had this issues at least 4 times and put so much money into this place to only come back and have something else be wrong! Would not recommend. I would rather recommend Angels Auto Repair! read more

We broke down in our motorhome while visiting Homolovi State Park. Dalton Motors had a tow truck at our rig within 30 minutes four call. John(owner) and Manuel were courteous and professional. These folks are truly good people and worked hard to diagnose and repair our rig. The RV runs great and the cost of the repairs was more than fair and far less than I expected. If you have car (or RV) trouble in the Winslow, AZ area, this is the place to call. As a side note, I am a DIY person who has worked on his own vehicles for many, many years. These guys are legit. Our utmost thanks to John and Manuel! read more

I locked my keys in my car and Verizon road assistance contacted them to help me. I was in Holbrook n they came out from Winslow. Angel from the shop got me back into my car in no time & was very professional & nice!! Thank you guys for rescuing me read more

I locked my keys in the car & called Dalton Motors to help. They told me it was going to be about an hour or two before someone came. I called an hour later to check if anyone was on their way. They said "oh do you still want us to send someone out?". I was mad, however someone finally came after 15 mins. The guy was really nice & unlocked my door. read more

We were traveling through Arizona when our car just quit running late afternoon on Friday. We called for tow truck and Dalton Motors arrived quickly and provided professional courteous service. As it was late on Friday they helped to ensure we had a rental car if the repair required the weekend to fix. Upon there inspection they were able to fix the problem quickly and get us back on the road, everything was very reasonably priced, courteous and professional. I would definitely recommend there services and not hesitate to use them again if needed. read more

I have used the Dalton Motor's shop for towing and auto-body repair for over 30 years. The quality and hospitality has remained consistent, professional and they always make me feel appreciated and important and the price has been reasonable. I recommend their services . read more

Great experience with this company. We were on vacation and didn't know where to go when we needed repair. Our roadside assistance set us up with their towing service and we decided to use their repair shop as well. The tow truck driver was great. The owner went out of his way to find the part we needed and get in there in time to help us get home when we needed to. Even arranging to have the work completed on a Saturday (they are not open on Sat.). Car problems far from home always stink, but it probably couldn't have went any better thanks to the extra effort they gave to help us out. read more