SURSIM USA INC: Tri-R Towing Tow did great…read moreservice,.polite,patient, fast,negotiable, respectful. I can tell 10+. Our truck was broken in Holbrook, AZ. We're from CA. Finding a good mechanic or service is a huge problem everywhere. So we decided to take the truck to California to our mechanic. We were advised to contact Tri-R Towing. We were lucky. This is a great company, Nick helped us get a truck out of Arizona. Very well built business. The truck driver, Anthony , turned out to be highly professional, and a very responsible driver who knows his work at a high level. Guys, if you are with Nick, then this means you are in a safe hands. Anthony Thank you for your excellent job. Nick, thank you for your help, thank you for your support!

We got stranded with an overheating car about 14 miles from Winslow. Tri-R Towing was very…read moreresponsive to my call and set-up the auto shop that I was having it towed. After the tow, they waited for us to get our luggage and dropped us off at the hotel. The driver let us get our pooch in the truck and we extremely nice and understanding of our situation. They took credit card payment which was extremely helpful. They made a bad situation less stressful. I would recommend them when you need a tow!

I was on a long road trip and my water pump blew on the freeway. They answered the phone and even…read morethough they weren't able to help me due to the timing. They recommended a mechanic that could and got me taken care of and back to my wife and kid. I appreciate the great customer service.

While Driving from ohio to Nevada I encountered check engine/trac light. I stopped by on a…read moreSaturday afternoon and he had a look at it for me. Have great, solid advice & took his time to make me feel comfortable about traveling on . I highly recommend this honest shop!

This place is horrible. I took my front pumper to them and paid them $250 to have them paint it to…read morematch the rest of my car and I got it back and the color doesnt match my car. I took my car back there and the guy refused to re-do the paint, and he wouldn't refund us our money. They are crooks, the worst place ever. They don't even deserve the one star

See I find that interesting about your front bumper because when you brought it in it was your…read morehusband and brother in law I told them rubber bumpers don't match they are always off but I did not have the car to match the metal on a car is different than plastic. There are other shop around you need to go Your brother in law. Worked for McPherson collision but he wasn't happy with him maybe you should next time don't steal the insurance money and let a shop do all the work I did not have the car to match it to the metal of the. CAR but you know everything right

We found the parts manager visiting a friend when our car wouldn't start. He arranged a tow, a…read moredrive and to fix the starter in two hours! AND they washed the car!! We are impressed, grateful and on the road again!!

They do not stand behind their work, and will rip you off if you are from out of town and in a jam…read more On June 29th, in the middle of a four thousand mile, cross country road trip with my family, my car started acting up. it began to sputter and surge, and felt like it had a cylinder that was not firing. I limped into this dealership, and explained the symptoms to the service adviser. I was informed that their best, and most senior mechanic would be assigned to repair the vehicle. After several hours of troubleshooting, I was advised that I needed a set of spark plugs, a rotor, and possibly a coil to remedy the problem. I agreed to the repair and advised them that since the coil was suspected and old,they should replace that too. I paid this dealership $386.00 for spark plugs, a rotor, coil and labor, and went hapilly on my way. I hit it off with the guys at the dealership, and we talked alot about camping in the area. After approximately 260 miles (4 hours of driving) the problem returned. it was 11 pm, and I was forced to pull over and rent a room in Needles, Ca. Tate Auto Center was closed (understandibly, due to late hours.) The next day I called and spoke with the service advisor at this dealership, Sastamo, and advised him of the problem. He stated that he would relay the information to the Service Manager, Jack. I was then advised that there was "really nothing we can do, if you want to bring it back, we can look at it again." I was 260 miles away, and to tow it back to their dealership would have cost me approximately $600. I was stranded. I had to call a family member In Fontana to pick us up and had the car towed 80 miles to his house I would have settled for the following fair resoloutions: 1. a partial refund, pay for parts only, not labor, since they didnt fix the problem. 2. tow it back to their dealership, at their expense, for further troubleshooting. 3. have me take it to a dealership close to where I was stranded, and have Tate pay for the repair, if they suspected that I was just trying to scam them and get free repair. I am a proud Veteran, I dont make alot of money and am a hard working productive member of my community. I am an honest Yelper, and do many reviews. Tate Auto Center scammed me out of nearly $400. UPDATE-the problem turned out to be a seized distributer cap center electrode. Its the one a spring loaded center. the engine would heat up, the electrode would seize, and the rotor would loose electrical contact with the distributer cap, causing a misfire. The master mechanic should have caught this when he replaced the rotor, looking as to why the rotor was chewed up.

Just so you know, I never give 5 Stars so this place must be great…read more We broke down west of town, and were towed to them after shop hours. The owner called in a couple mechanics, and they had us on the road in half an hour. I won't mention how much they charged because you wouldn't believe me. I would go back to them in a second.

Super helpful and they were open on a Saturday when my car broke down. Offered a free diagnostic…read moreand helped get me back on the road.

I'm not one to leave a review but Jeff was great to work with! We were on our way to go camping…read morewhen we blew a boost exhaust. Jeff responded immediately and got us back on the road in no time. His pricing was also very fair.

Winslow ford. Thought ahhh great they can fix the window quick. He spent 5 minutes to figure it…read moreneeds new switch. One hour later he tells me he is looking into getting replacement. So I guess it'll be interesting to see how much they want to charge me. Stay tuned. So the problem is not the service technician, it's the smartass parts guy. It would appear it is a waste of his time to look up my part. To bad. The owner, desk girl and service guy were nice. Maybe the owner should be made aware of this creep. Guess the other parts guy is looking it up. Sadly it takes one jerk to leave a bad taste in one's mouth for a business. The review is on the other staff. The jerk in parts get a tomato in the face. Guess owner needs to have a talk with him.

They showed up when we scheduled,on time.after 15 minutes the wheel nuts were still fastened to our…read morecoach. They left to bring back other tools they needed.and didnt have.After 3-1/2 hours they had 2 of 6 tires on the motorhome. i was told they couldnt complete the job because they had broken all their tools. We agreed on a price of 550 dollars to mount and dismount 6 tires. i tried for 2 days to locate someone near Holbrook Az without luck and didnt want to blow out another tire trying to hobble to a truck tire vender.Then I was informed they wouldnt be back until broken tools were replaced and that I owed them 180 dollars for the work performed.Sorry fellows, payment for the entire job when it gets done. They got in the truck and said they werent coming back!!! Totally unprofessional DONT CALL P&J Tow when in HOLBROOK,ARIZONA

Undercarriage cover blew half off and Jerry was able to find a zip tie alternative to bolts to…read moreplace it back on so I could safely drive away! Very grateful that there was a solution (my kids were in the car and I had a ton of groceries melting away) and not a warning not to drive. Thanks again Jerry!