Went here to look around here and I was very impressed. Beautiful scenery and comforting homes…read more This is a very nice community! Will be great for my grandparents!

From the owner: Branan Lodge at Wesley Mountain Village is a senior retirement community for persons age 62 and…read moreolder or those with mobility impairments. Applicants must meet income eligibility requirements set by the Department of Housing and Urban Development. Our affordable senior living community offers spacious one and two-bedroom apartments featuring fully-equipped kitchens, bath, individually controlled heating and air, central smoke alarm and sprinkler system, and private balconies. Simpson Estates at Wesley Mountain Village offers a desirable retirement lifestyle for persons 55 years and older. Enjoy the privacy of owning your own home in the North Georgia Mountains without the burden of maintaining the lawn or doing household repairs. Simpson Estates provides a Maintenance Program to residents so they can relax and focus on other things like enjoying retirement! Branan Lodge & Simpson Estates are staffed 24 hours a day and every residence is equipped with an emergency communication system.

I initially posted a 2 star review on this business but since they have changed the location…read moremanager, things have greatly improved. The person under my care is so much happier and has decided to remain at the facility.

From the owner: At Southern Heritage Independent Living we know how much your loved ones matter…read more We provide a comfortable and happy life for all of our residents. Our community includes an Independent Living Community for seniors who want to live more independently! Our facilities offer dedicated support and assurance for seniors at any stage. We also know the importance of family, friends, and visitors. We offer a visitor program where loved ones can visit and socialize.

We spent our Labor Day weekend moving my father-in-law ( Bob) from The Latern to The Neighborhood…read moreat Tellico Village. Our move-in was facilitated by Marti Hands. Marti turned an experience that could have been considered drudgery into fun! She greeted our family on her day off with a smile! She helped us with everything we needed. She had an answer for every question we presented her. Marti was totally professional but also personable! She helped settle Bob into his room, programmed his cable TV, introduced him to other residents and even went over a shopping list of snack foods for us to purchase for him. Marti Hands is hands down the best!!!

My friends mother stays here and she is quit happy here. They even let her bring her two cats in…read morehere but she has to take care of them though. For accommodations, they have very nice rooms. They have two-bedroom units, one-bedroom and living room units, and then they have a studio, which is large but everything is in the same room. Every one of them has a kitchenette. Have of them have patios where you can go out from your own room onto the patio. They have really nice facilities. The staff is very accommodating. All of them seem to call their residents by name. They have a nurse that is director of the facility. The nurse would distribute the medication. They have a doctor on-call. They have people that do the personal care stuff. They have an activity director. They have a fine kitchen staff, they don't call themselves executive chef or anything like that, which they do at some of the other facilities, but the food is fabulous. We have eaten there several times. The dining room is very nice. They have linen on the tables and stuff like that. For activities, they have everything you can think of. They have dominos, bingo, bridge, exercise, movies with popcorn, etc. They have visiting therapy dogs. They have Bible studies. They have musicians come at least one different one every week. Also they have piano music at lunch time. Apparently, their big meal is lunch.

$$$ unauthorized charges the very first month my mom was here which was Sept 2nd…read more No refund as of yet!!!! mgr and assistant disappeared overnight and many before those. The actual facility is great my mom loved it. Now she's stressed and unhappy!!! All we get is the run around from them The staff they do have left are overworked and they WILL NOT give you a contact for corporate do not give them access to your account they will take more than authorized!!!!! We need our moms money back !!

We moved my grandfather into this facility and he only stayed for a couple of months before we…read morefound somewhere else for him. He was miserable here, and we were miserable having to deal with the staff here. The management was rude - yes, to your face but especially if you could catch them while they thought you weren't in earshot. They lied repeatedly to our face. They were always understaffed. We ran into a kitchen worker in the elevator and he was disgruntled because he was cooking for the entire center and he was the ONLY one on the kitchen. I'd be disgruntled too, but it also explains why the food was almost always cold when it got to the table. This happened to be the cheapest place in town, and there's definitely a reason for that - you get what you pay for!

my mother is currently in skilled nursing, and in my opinion it is abysmal. They use contract…read morenurses that are not well trained, and provide minimal nursing care. Dietary needs are not met and the food is not inviting. A paucity of care and attention. in my opinion, do not send a family member to Alexian.

This (expensive) life-care facility is terrible. My parent has been there for about ten years, the…read morelast several of which have been in assisted living and occasionally skilled nursing. This facility is unable to accommodate even a common dietary restriction (gluten-free) with any consistency. My parent frequently gets sick from eating items that staff has said are fine and safe to eat. Their staff is so poorly paid that the turnover rate is astounding. They are constantly short of staff and Ascension (old name is Alexian) just deflects by saying it's hard to get people, when in reality they just don't want to pay enough to retain good employees. There are a few nurses in Assisted Living who are truly exceptional, but they are so overworked and underpaid, I honestly don't know why they stay. Alexian's staffing inadequacies are so bad that they sometimes have to bring in temps to do things like give showers, which should only ever be given by staff that the residents know and feel comfortable with, not total strangers! Food service is another place Ascension/Alexian cuts corners. Small illustration: At the price point that is charged, and the amount of money required to buy into lifetime care, I would expect at least one or two homemade salad dressings a day. But nope, all salad dressings come in a packet of low quality pre-prepared junk you would buy at Grocery Outlet. And salad dressings are SO EASY to make! Also, the main dining room serves a LOT of buffets to cut down on staffing requirements. These people are old, and navigating a buffet is difficult with a cane or walker. Many residents are too proud to keep asking for assistance so they either struggle, or just skip a meal. On the many times I have dined there, it has always been a most underwhelming experience with quality of food served. I swear, the food at Shoney's is better than Alexian. It is very clear that the new owners, Ascension Living, are in this to make money. The elevators are dirty and some are scratched up, many places are overdue for a new coat of paint, some areas are overdue for new carpeting, and much of this facility just looks "tired" and in need of attention. Look around the grounds and you will see piles of cigarette butts where employees gather to smoke. Employees park in the closest parking spaces so relatives and visitors have to hunt for a place to park. When my parent was in skilled nursing, the nursing staff were HORRIBLE. Sometimes I would finally have to go up to the desk to find out why no one was responding to a request for help using the restroom, and there would be the nurse, playing on her phone, irritated that I had interrupted her. The overall management is consistently non-existent. When calling the business office, no one ever bothers to answer, and calls go direct to voicemail. Same when calling the administrative office, straight to voicemail. How can you conduct business and impress prospective residents with your customer service when no one ever even answers a phone??? In the last several years, this place has gone so far downhill, I wouldn't place my worst enemy here. Compared with someplace well-run and well-managed like the Spires in Rome, Ga, (another continuing care community), Alexian is like the lowest bargain basement of a place that charges Four Seasons Hotel prices. If I could get my parent out of here, I would, but they're too old now to make that kind of big change. Stay away from this sorry excuse of a retirement facility. It seems to only be all about the money to them, not quality care for the residents.

The staff at Arbor Terrace are helpful and get your needs met timely. Erin and her staff are…read moreexcellent with providing activities to the residents. They are motivated and get the residents engaged, which is good to see.

I cannot express how much I love this facility. My mom has been there 11 months and considers this…read moreplace home. The grounds are beautiful and well kept. There are plenty of activities to keep mom occupied. The staff is exceptional!! They are courteous and respectful. Mom feels safe and that makes me happy.

This apartment community is very nice, and the staff is helpful and friendly. However, I've been…read morevery disappointed in the way they've handled their reaction to several cases of COVID among staff and residents. Unlike earlier in the pandemic when they were bringing food to residents' units, even after the large rise in cases around the Thanksgiving holiday, the DINING ROOM continues to be open. Today I found out my father has been diagnosed with COVID; although he wears a mask there are MANY residents who have been very careless about that. I blame them and the management for not taking the proper precautions with gatherings, including having a "Christmas Party" and keeping the dining room open. Please get wise about this virus!!

Overall: 3.5 stars; yet has potential for improvement…read more 5 stars for the building itself - well done. Apartments have nice finishes and are also well done. 5 stars for the staff - everyone is friendly, professional, nice, and takes care of the residents. Great people work here in every aspect of the facility. 3 stars for activities- hoping this improves as Ashwood grows. Not many activities overall and none that are mind- expanding or brian-developing. All of the activities are passive. 2 stars for food - this area needs major improvement. Same two soups for lunch and dinner each day, salad bar lacks variety and lettuce is wilted, no fresh fruit - only canned, not enough variety, both in terms of the food itself and nutrition - if fish (fried) is the main meal, then one of the soups is fish, if chicken is one of the main meals, then there is a chicken soup, food need a to be kept warm for the entire time of service, not just the beginning times of each mealtime. Hopefully the food quality will improve sooner than later. Will update review if/when that happens.