This was my first apartment experience…read more I called and booked an appointment for a tour with Janet in front office. She was so kind and a pleasure to work with. I loved the apartments I toured, I applied, and was approved. I moved in and stopped by the office many times with handfuls of questions. (The poor office workers haha). And every time I stopped in Janet was more than helpful in being sure to answer all my questions happily. I saw reviews saying the winters were bad here for plowing. Winter came and passed, and I completely disagree with the people who wrote they don't plow. The plowing was done very early and thoroughly. They sanded/salted each snowfall and even just on colder days below freezing. I never had one problem throughout the entire winter. I ended up adopting a puppy and Janet once again was helping me do the paperwork to show I had a new member of the family added to the apartment. Katrina also was very helpful in answering more of my many questions regarding how to add my puppy to the paperwork etc to keep everything up to date. Katrina answered my handful of emails quickly and efficiently. They both helped me get that all in order pretty quickly! The maintenance men are also very kind and get the jobs done thoroughly in a timely manner. Anytime I had an issue with a broken blind, or plumbing they came same day or next day the latest and fixed it that day. Some of the workers I know by name, and they say hello in passing. It makes me feel like part of a community and I am very comfortable and happy here. There is a dog park on site and my puppy absolutely loves it! There are even waste bags supplied at the park which is extremely convenient as well as a trash can. The paved paths around the complex also make for an easy and enjoyable dog walk each day. The staff is a pleasure to be able to work with, the apartments are sharp and up to date, and the overall experience has been amazing. I cannot complain one bit about the Colonial Townhouse Apartments. Janet, Katrina, Tim, and Dan helped to majorly make this a lovely experience for me and my puppy! :) Thank you Colonial Townhouse Staff!

I lived in a studio here from 2017-2020. The office staff is very kind and compassionate; something…read moreI truly appreciate! I loved my studio and found it to be a perfect safe haven while completing a rigorous grad program at UCONN. It is the perfect distance from campus with lots of public transit options available. I loved having access to a gym and laundry facilities on site. I always felt safe and found a sense of community when I needed it most. I am grateful that this is where I laid my headed during a challenging 3 years. If anyone is looking for a good housing option when preparing to come to UCONN, I definitely recommend this property.

Hmm. Very difficult review for me. I always like to speak the truth because I have suffered enough…read morebecause of being nice. When you don't review honestly people Dont see the full picture. Opinions and experiences are personal and this my experience. Let me start at the beginning. We decided to move out of Connecticut and almost closed deal outside of Connecticut. But then my health deteriorated bad barring me from too much travel so we decided to stay in Connecticut for few more months. We had less than 2 weeks left and I was frantically looking for apartments. I reached out here as well, didn't get any response. We just stopped by in the evening and we were showed apartments. We liked one apartment a lot and asked all details. The staff told us that lease breakage is on management's discretion. We went ahead because anyways it was a short term lease. Then slowly certain things hit me. 1. When you are moving and have to shift stuff you should make arrangement s to allow parking I front of doors. Are the current residents so bad that they would have said no if you make this a policy that hey so and so date someone will be moving in or out so please Dont park on xyz slots. There was no such arrangement. Luckily due to my injuries we had to take movers, so they did the moving. 2. The doors are all open backwards and not fully so when you are moving it's real painful. 3. After we moved in, the water tasted so bad. 4. We washed and washed our dishes but dishwasher was leaving spots on all dishes. Looked like there was nothing cleaned. We raised complaint. The maintenance staff told us it's hard water!!!! You should mention this. When we went for a walk in the trail we saw the well and that's when we realised it's well water treated so that's why it's leaving deposits. And to top of that we are paying for water!!!! So be ready for paying extra to have extra cleaning in dishwasher, special hard water soap is needed. We got itches all over our body. We had to change our detergents. If it was real well water filled with minerals it would have been much better. But since it's treated, we are losing hair bad and getting itches so bad. We both suffered for all these months. To top that the pollen is heavy in this apartment complex. We never knew we had pollen allergy. I lived in Manchester the first 8 years when I came to Connecticut and never had such problems. So be ready to deal with hard water and pollen. I wish someone gave honest review. The packages get stolen!! When I complained I was told that just reorder!!! And management had rudely called me one day almost blaming me for someone package getting lost because I had visited the package room that day to take my package!! Discrimination much!!!! With all these problems and just 4 months left we reached out if we could leave early due to the health issues with treated hard water and pollen. They told us they cannot do anything and have to pay $4k as lease breakage!!! Again false fake message in the beginning ?!!! Discrimination much!! I'm sorry I Dont feel included in this apartment complex. I see good reviews but haven't felt good here. I have been living in Connecticut for 15 years now and have changed apartments every 3 years. But sorry you better be prepared and just don't go by the fakeness. The room itself is pretty spacious but if you look here and there you will see cracks and blemishes, all the gas burners are tilted. So many times we almost had accident of the pans falling. It's okay but not worth it. I love inclusion diversity but not fake one, be real.

I've lived here now for just over a year. I moved here from CA to attend a doctoral program at…read moreUConn. I was done living in student housing or in a shared home with others. I wanted a nice apartment complex with my wife that was pet-friendly. Boy did I get what I wanted at Broadleaf. To be honest, I skimmed over the apartment complex when first researching apartments. It wasn't until we were pressed for time as our lease was about to be up in CA, that I frantically started searching and came across this complex. I e-mailed them immediately, and was warmly received and responded to within the day. All of my questions were answered to a satisfying level, and we received plenty of pictures of the apartment. Upon arriving to CT and the complex, I was impressed as to how accurate the photos were to the actual apartment, and I really liked how clean and well-kept the buildings and grounds were. This complex really takes pride in making its ground beautiful. Aesthetics is important to me, and, it seems, to them, too. The apartment itself was gorgeous (we opted for the cherry-wood cabinets as opposed to the white) and came furnished with stainless steel whirlpool appliances. I'd have preferred a gas stove to the electric one, but there's nothing wrong at all with the stove they have. It's just a preferential difference. There is central heating/AC which is a lifesaver. This was a dealbreaker for me with a lot of the other apartments. I've never ran into an issue with the heating/AC here. The prices are reasonable, and the parking is ample here. The floor plans are diverse and really nice. The management is nothing short of amazing. They are on top of everything, and they've always been courteous and helpful in all my encounters with them. Please keep doing what you're doing! Maintenance as well is amazing. I really like the little online portal they have to make maintenance requests. It's very simple and intuitive, and you get to see a little report of their visit. The maintenance guys have always been nice, relaxed, and prompt in their work. Definitely keep these guys around and give them a raise! I picked this complex also because of its location. It's close to the I-84, and it is right next to a number of shopping centers and the Buckland Hills mall down the road. The apartment complex, pre-COVID, also put on plenty of community events to bring people together, which I enjoyed. The only small-con I would have is that the dog park is nothing special. Just a little fenced in area with wood chips, random toys, and two benches. Then again, what could you really ask for in a dog park? So, I can't really blame them. Maybe throw in a tree or two for shade and expand it a bit. But this is a minor con. I want to end this review by responding to another review here which I thought was poorly reasoned. I will address each of that review's cons and note that none of them are an issue: First, I have had NO serious issues with noise or thin walls. I do hear my neighbor's dog upstairs who runs around frantically chasing a ball, but it's only every once in a while, and because the dog is huge. Nothing serious, especially not meriting a disparaging con against the apartment. I have neighbors on all sides. Haven't heard them. Second, the 60-day notice period was e-mailed to us frequently in the months leading up the end of our lease. We never had an issue with that. Third, yes, there is no elevator. So, if you chose to live on the third floor, I admit that it would be annoying and stressful to have to move because you'd have to lug everything up two flights of stairs. I'd blame the architects/designers of the apartment for that but necessarily the apartment complex itself. Fourth, water heating up has never been an issue for us. Fifth, dishwasher makes no stupid sound when dishes are done. Must have been in that particular apartment. Sixth, the dryer DOES make a very loud, startling buzzer sound. It scares the crap out of me every time I hear it. But, honestly, this is just a minor inconvenience that seriously leaves me with a "big whoop" reaction to the original reviewer. The buzzer of the free dryer I get in no way takes away from the fantastic quality of this apartment complex. Would I prefer a dryer without a loud buzzer noise? Sure. Why not. But I don't really mind that it does buzz. Not enough to place it as an actual "con" of living here. In summation: I highly recommend living here. I plan on living here for the entirety of my doctoral work.

I moved into the apartments in the beginning of the month and have nothing but great things to say…read more From the moment I first inquired information, there was nothing but great things. The ladies in the office are great and very helpful. It made the entire moving process easy and painless. The apartments are great. Everything is clean and well kept. They are also spacious which is very convenient when looking for a new home. I have 2 children and it makes for a great home for them with all the room. The kitchen and appliances run great. I am very pleased with the environment because it is very quiet and nobody seems to bother with each other. I am so glad I chose them for my home.

Great place! Safe, clean and up to date. I would recommend to friends and collogues, as a matter of…read morefact, I have!

I have had multiple serious issues living at Mallory Ridge, and I would not recommend this…read moreproperty. I experienced a home invasion, and on a separate occasion all four wheels were stolen from my vehicle while parked on the property. The parking lots are poorly lit at night, and overall security is clearly inadequate. The property itself is poorly maintained. There is dog waste and garbage throughout the grounds, and management does not address it unless a complaint is filed with the Health Department. Rent is extremely high and increases every year, yet basic amenities are unreliable. The treadmill and gym television are frequently out of service. During winter, snow and ice are not cleared or salted in a timely manner, creating unsafe conditions. Parking enforcement is inconsistent and unfair. The contracted tow company does not respond when vehicles block residents or park illegally, yet my car was towed within hours of a registration expiration (violating CT law on nonconsensual towing) Additionally, residents are required to pay rent electronically, which includes a $10 service fee, a practice that is illegal. (Public Act No. 13-35) Management is rarely available in the office, slow to respond to concerns, and often dismissive or rude when residents seek help. Overall, management appears more focused on maximizing profit than maintaining a safe, clean, and livable environment for tenants. Nothing about this property justifies the price, the risk, or the treatment of tenants. Edit to add: don't believe anything said in the response by Mallory Ridge as they consistently lie on the internet.

I had an excellent experience as usual with the maintenance staff. The matter was handled quickly…read moreand efficiently. I would definately rate the maintenance staff as an A+

The staff was nice, great and respectful. The job was done and he did explained everything to meread more

I lived at Fox Hill for about a year and a half, and I had a wonderful experience. The staff and…read morethe living spaces were great

Management's handling of snow removal and assigned parking on January 29, 2026, was unprofessional…read moreand poorly coordinated. Their prior email stated that "no action is needed unless you are contacted directly" and advised leaving extra space near snowbanks "when possible," which I followed. I received a call at 11:30 AM threatening immediate towing from my paid, assigned parking space and stating that I would have to bear the towing cost if the vehicle was not moved. I returned the call at 11:43 AM and 11:49 AM, explaining I could not leave work immediately and would move the vehicle during my lunch break at 12:15 PM. Management responded that if the vehicle was not moved by 12:15 PM, it would be towed, showing a failure to account for realistic travel time and work schedules. It appears that if I had missed their call, towing would have been enforced immediately, despite following prior guidance. Snow removal itself is reasonable. My issue is with management's poor planning, arbitrary enforcement, and lack of practical consideration, expecting tenants to rearrange work obligations on short notice for paid parking. Clear, consistent procedures and reasonable communication are needed to prevent unnecessary stress and disruption.

I have been here since May and I absolutely love all the amenities and the staff! The gym is…read moreawesome (with a yoga room) and I have worked several times in the business center and it is ideal for remote working with private rooms and a printer. My favorite thing is the pool with corn hole, putting green, grills, eating area and fire pit! The tenants have all be very welcoming as well! A great place that I highly recommend!!

Let me start by saying how lucky we were to have Jessica representing us for our home purchase as…read morewell as selling the house we were renting from! She was prompt, friendly, extremely knowledgeable and efficient to name just a few things. She made it easy for us to have one point of contact through the entire process. She knew what to look for even before the inspection, from the roof to the foundation. She immediately took note of electrical systems, walked us through the history of the water heater brand, was privy to the time era of our house and architectural details, even down to the soffit venting in the attic. Jessica seamlessly dips into everyone's role where she is needed. She is one woman doing the job of seven in all reality. Jessica appraised our last house perfectly and we had multiple offers within days. She guided us on ways to improve to have the best appeal to sell quickly which worked wonders. Her attention to detail is admirable. You can tell she's learned a lot along her journey of her profession. She always gave sound advice, explained everything thoroughly so we can understand, she is straight to the point and will fight with you and for you. Jessica knows what her clients deserve, she's current and comfortable with the current laws and makes sure you get everything you deserve. She is the best advocate to have on your side and makes you feel like you're her only client. Not only do you win with bringing Jessica along but you get the best team behind her. Every single person we came into contact with on her team was just as prompt and knowledgeable. Jessica only works with A1 personnel. If you are considering selling or buying any property, you will absolutely not regret choosing Jessica as your advocate. You will 100% regret it if you go with anyone other than Jessica Boswell and her team. We can't thank you enough!

We used Jessica and her team to purchase a Condo. She was knowledgeable and friendly. She took…read morecare of our questions and guided us through the process. Would recommend her and use her again.

Great company that does quality work in a very reasonable time and manner…read more Always on time and professional. Crew and staff has great great work ethic. They will renovate any room and finish any basement with exceptional craftsmanship. Do not hesitate to call Jim and his crew for all your construction needs

Overall, our experience with Better Built Basements was Very Stressful, Very Frustrating and Very…read moreDisappointing. Specifically, the Owner, Jim Tranmer and his Mangement Team were Rude, Inconsiderate, and offered ZERO Customer Care. They failed on numerous occasions to follow their own work schedule inconveniecing both my wife and myself. When we called to complain to Mr. Tranmer, he refused to take our phone calls and basically told us "since we had signed a contract granting them access to our home 7 days a week, 7 a.m. to 7 p.m. that we should just stop complaining and just let them do their job." In our opinion, Mr. Tranmer is basically an Ungrateful Bully. Thankfully, Jake Barnett, their Project Manager stepped in and helped to guide the project forward and helped save the job. Good Job by Jake who was able to usher the project forward to a successful conclusion! The workers and subcontractors who actually did the Hard Work were actually very kind and very respectful and ultimately did a Very Good Job of Finishing out our Basement.