I had to cancel my first appointment due to rain. Matt could not detail my car for 3 weeks, so we…read morescheduled the appointment-I said I could wait. It was scheduled for tomorrow. I texted this morning to ask if we were still on for tomorrow. Response was "going through a divorce. Will have to reschedule." WHAT!!!! First of all - when was he going to let me know? I'm sorry for what's going on in his life, but is he running a business? Now I have to start all over trying to find someone. VERY IRRITATED!!!!

Conscientious, courteous, and communicative!…read more I needed my car detailed after my new foster puppy had an accident in the back seat. They contacted me almost immediately with a BEYOND REASONABLE price for the service, and my car looks AMAZING. He spent an incredible amount of time completing the work and was clearly determined to ensure my car looked amazing! My roommate will be booking him later this week, and I've also talked him up to my neighbors.

A new to me truck. Got body emblems removed, had it clay barred, waxed, and ceramic coated. It…read moreturned out GREAT! Ask for George, he does a fantastic job. I will go back. The reseptionist, Katie, is so sweet, polite and efficent. Question; When you get a new car, even if it's used, and you park a little out of the way, why do some people what to F*$% with your car. Even leave a note calling you an A$$hole for having a nice car.

Used on the spot many times for many cars and they've never disappointed. Great attention to detail…read moreand after services are completed, techs do a complete vehicle walk around inside and out. They want you to be satisfied and it shows!

It was very busy but the job was well done. I like the way service was spread out. It was very cold…read morebut a nice day and it was great to see the car looking new again. Awesome job no salt Yes the value is good and I can upgrade if I choose to do so! The service is great and I stay in the middle because I have 3 cars on board. They really hustle to do a great job

My wife arrived today, 7/10/26 at 12:20 PM with her pretty clean 2026 Explorer, and sat in the line…read moreto go through the wash tunnel. It was a long wait with only two cars ahead. The car exited the tunnel at 12:55. That's 35 minutes to go through the tunnel. The drying team worked on the previous two cars for 15 minutes without touching her car. She asked What's going on? One answered, We are short handed today. At 1:10 ( 50 minutes since arrival), she had had enough and asked for her key and drove off with her vehicle never dried off or touched after the wash tunnel. She paid for the Gold Service. $42. It was a complete waste of time and money. Extremely disappointing. No management in sight. Working slower than snails and always checking and talking on their phones. Some owners just don't care enough about their businesses to get involved. This owner should sell before it's too late. We won't return... and we were regulars.

This is a well run and honest garage. Jeff is a top-of-the line mechanic and Michelle is always…read morepleasant to work with. Prices are fair and you will be treated well.

Excellent service, great prices and honesty! I'll return for sure. If you live in the area I…read morehighly recommend Francis Automotive.

Mobile Wash Spa was super easy to work with, very fast,…read moreefficient, and friendly!! This is the cleanest my car has ever been!! And they even cleaned the spots I didn't think were possible to clean! Amazing job and definitely recommend!!

Amazing job by them!! Extremely punctual. Phenomenal communication. And beautiful work done. My…read morebikes and my cars have not looked this clean in a while. And on top of that, they were able to come out within 24 hour notice - they were the only company to respond to me since I sent the message pretty late. 100% recommend using them over any other mobile detailing place in the DMV!

Overall a decent job! I'm satisfied. They brought me back to my home and picked me up when my car…read morewas done. It's not a "concours quality that I have done on my classic vehicles. Then again it's half the price. You won't go wrong here.

I had my two front windows tinted here at 35% which is MD state law. The display in their lobby was…read morelabeled "legal". I said I want it legal. Even my receipt said 35%. This means it should test at 35%. They are supposed to account for the tint in the factory windows. When I got my car inspected my tint was 31%. This caused my car to fail inspection. So I went back and all they would do is take it off. They would not replace their product with the correct tint and fix their mistake. Now I have to pay again to have my windows tinted correctly. This is simply my honest experience. I do not recommend. They respond to all complaints in a very defensive and condescending manner. They aim to discredit the customer when they have made a mistake. They have a history of not being honorable when anyone complains. Response- Why on earth would I make this up or lie? I never said you were being deceitful. You guys simply made a mistake which you are unable to admit to. You jump to a defensive posture and make false allegations against me. You resort to insults. At no point was I insulting towards you, but you can't help but react emotionally. Being in business for 28 years does not make you immune to mistakes. I'm not going to call you as you suggested. You had an opportunity to do the right thing but chose not to. So now I'm going to share my honest experience which is my right as a consumer.