When it was wesley woods it was no where close to perfect. No service experts is the worst. 4 phone…read morecalls today from billing about my credit card not working because the incompetence of the lady who took my new number a couple of moths ago didn't delete the old one. Now the kid that said it was resolved didn't resolve it because another phone call. DO NOT TRUST THIS COMPANY WITH YOUR HEATING AND AC NEEDS

All I can say is stay clear of this company. The cost of the equipment is outrageous and the…read moreresponse time for maintenance customers is horrendous! My heat went out on Sunday during one of the coldest days (16 degrees) and the soonest they can get someone here is Tuesday! Save yourself money and aggravation and choose another company. ANY other company!

Our Technician Darrell Flack provided excellent service when our AC unit stopped blowing cool air…read more He also pointed out some important things that I was doing incorrectly with my system like installing the filter correctly. He was very knowledgeable and patient. I would definitely use Aireserv again.

Thank you Joe! Great technician I am not in a position to buy a new HVAC system. Joe came out…read moreimmediately and got my system running. It may not last that long but I know who I'm calling for service

The rep who answered my initial call was very pleasant and helpful when answering my questions and…read morescheduling a routine maintenance appointment. The communication texts and emails reminding me of the appointment were appropriately timed and weren't overwhelming. The tech who arrived was friendly, patient, knowledgeable, and came up with a great solution for my request to move my thermostat. Extremely reasonably priced work and yearly maintenance program. Wish I had called this company sooner!

Overall, this seems like a local company that genuinely cares about doing quality work and treating…read moreits employees well. However, I did experience an issue during my furnace installation. After the gas line was turned on, a gas leak occurred, requiring PECO to replace parts on the gas meter. Based on the PECO technicians' experience, they indicated that opening a gas valve too quickly can sometimes contribute to a gas leak. On the other hand, DiBiase explained that, in their view, the issue was not related to how the gas was turned back on but rather to the age of the PECO meter, which they believe would have failed regardless. To the company's credit, they discussed the situation with me and provided an additional year of free maintenance. While I appreciate their response and the added maintenance, I'm not convinced the installation wasn't a contributing factor. I hope they review their installation procedures to help prevent this type of issue from happening to future customers.

During this deep freeze weather my heating system gave out. Scott and his team were quickly…read moreresponsive to my needs. Spent two days installing a new system. His two employees Tyler and Jim worked for two days until the system was replaced. They were extremely professional, efficient and did a great job. Scott, their boss, touched base with me both during the work and after completion of the job to gauge my satisfaction with their work. Simultaneously, a plumbing job that was scheduled prior to my loss of heat, was performed by Joe. To say he was personable and professional would be a huge understatement. What a great team!

On May 30th, 2023 James Brown PHAC did a great job of installing a discharge pump in our basement…read moreto evacuate drain water from our kitchen sink one floor above and the washing machine adjacent to it. Their technicians arrived on time, got down to work, were professional, courteous and completed the job the same day. We requested some extra bracing and noise-reduction and Doug again was on time and addressed the issues. I highly recommend James Brown for any plumbing needs you have at a reasonable price.

We called Mattioni to come to our house to troubleshoot some bathroom lavatory leaks that were…read moregoing on. We also wanted an an estimate for a new humidifier, to change out the lavatory handles that had been installed backwards, replace a utility room faucet, and to do a general inspection of all the plumbing In our house. We have plans to add a new bathroom to our unfinished basement and he had good advice about that. The humidifier went in without a hitch! The handles on the lavatories were changed without a problem! The new utility sink faucet that was installed was a dream! My lavatory leaks though...these had to be tinkered wIth several times., on several different days. You are thinking, WHY FIVE STARS???? This is why! Our plumber came out several times, in a very timely manner, to make things right. He could have easily told us that this was a worse repair than what it was. He was unfailingly polite, and optimistic and got the leak problem solved. Everyone that I've talked to or dealt with at Mattioni Plumbing has been very profesdional and helpful. I look forward to calling them for our basement bathroom project because I am sure that they willl do it right, and more importantly, if there are any unforeseen problems, THEY WILL MAKE IT RIGHT!

Mattioni is a great option if you don't care how much a repair costs, you want to be upsold on…read moreunnecessary services, and you want to learn how to fix common plumbing issues yourself. I called Mattioni to look at my toilet which was making a strange vibrating sound. Upon a quick inspection, they told me I needed a new filler valve and flapper. First, they tried to pitch me on their "membership" at least 3 times. Then they asked if I wanted to buy a new water heater. When it came time for my actual estimate, they priced rebuilding my entire toilet, which when pressed they admitted was completely unnecessary for my issue (but would "help with future longevity"). When I asked how much it would cost just to fix my specific issue (a new filler value and flapper), they came up with the insane cost of $480. I declined. For a $15 trip to the hardware store and about 10 minutes of work with a YouTube video, now my toilet works just fine.

We had a drain that would not clear. I used a 25 foot powered snake and it did not clear. Larry…read morearrived on time and was great. He took a look at it and went to get his equipment. He was done within the hour. It only took that long cause he was making sure we would not have the same problem in the future. I would definitely recommend this company. Thanks Larry!

vonkoch…read more The company supplied the best available hot water heater on the market. The installation was quick, efficient, and very professionally conducted. The installer was friendly and very knowledgeable in his trade. The installation was a somewhat difficult one. Both the owner and installer came to the work site and immediately resolved all problems. The cost for the installation was quite reasonable, I intend to use this company in the future and would certainly recommend contacting them for any hot water heater installations

Service was prompt but quality and price were poor. Outside…read morewater spigot was installed and cracked/broke within a year, used rusting parts. Company refused to replace. Needed a simple water valve that costs $10 at Home Depot and was charged $250. The repair man showed the price in his catalog as if that justified the price gouging. After using them several times, I'll never use again after the above incidences. Mike Phillips West Chester, PA

good service, but pretty sure I put their kids through college already…read more.. They installed a part on my furnace... $300+ to "diagnose" when told them what we thought the problem was. Then charged $600 to install the replacement part - I checked and found multiple retail listings for the part at $60 - $80. No break down on the work order... just one number that included the part and one hour of labor to the tune of $600.00. Either they paid much more than I would have for the part? Or they pay their technicians handsomely? Or somebody's making serious bank. I'm happy to pay a locally-owned business for their services and time, but really??

Today we had James come out to service our unit we had purchased from them about 10 years ago!…read moreJames went right to work yet took time to talk and was very friendly! Anytime we have an issue they are always there to come out for a service call. They even sent reminders that it was time for our tune up! Great company!!

Have used for Years and have been fully satisfied with both service and prices...Don't know what…read morehappened this year, maybe change in management? Last service performed this late Fall suggested we needed appx. $18,000.00 of repairs to be done. We declined........System has been fine as it has been for the last 8 Years. We will do One more service to see what they now say........If the same Fake Repairs suggested we will cancel Precision...........