Hired this company to install a complete system, ductwork included. They undersized ductwork,…read morecausing high static in the 1.6 in w.c. range. Section of trunk line was connected with tape only, which came apart. Registers were not connected, pulling large amounts of dust into the house. System only had the factory charge of 13.3 pounds. Liquid line filter drier clogged with 20 degree temp differential. Was told by Chadds Ford Climate Control that it was on me, as the homeowner, to make sure that the system was installed according to all standards and codes.

We're very pleased with the professional handling of our request and excellent workmanship in…read moreremoving our old system and installing a propane furnace and central air conditioning system. Scott V. was very informative and complete in suggesting and estimating 3 variations of furnace, AC, heat pump combinations. Jeff was very helpful in scheduling a convenient installation date. Jim, James and Sean did an excellent job of old system removal and new system installation. All work was completed in one day. They left the worksite in great shape, clean, professional fit & finish. I recommend Chadds Ford Climate Control for sales and installation of a new HVAC residential system.

Quabeer came to the rescue making sure that my October didn't get any chillier! He stopped in the…read moremiddle of what he was doing to make sure my heater lit and I am ever so grateful!

I'd informed the property manager for my apartment that the central A/C was no longer working…read moreproperly. An A/C specialist ("FRED") from Superior Comfort Heating & Cooling LLC phoned me on Weds. afternoon April 24th 2024, and he was here before 8am the very next morning (Thurs) to inspect my split-type central A/C system. He quickly determined that the outdoor Condenser Unit and the indoor 'Coil' needed replacement. FRED then contacted my property manager. He returned before 8am the following morning (Friday April 26th) with several large boxes of new A/C equipment (Carrier brand), which he temporarily stored in the garage here. On Saturday morning (April 27th), FRED returned before 8am again, this time with a helper he called his "duct man". They wasted no time in getting to work. I was impressed and amazed by the speed and efficiency with which they worked together. Two hard-working, knowledgeable, experienced individuals working together seamlessly. They completed their work within hours, MUCH more quickly than I expected. They left absolutely no mess behind them. It went up to 90F a couple days later, and I was glad to feel that my central A/C system was now working like new again. Big difference. I highly recommend Superior Comfort Heating & Cooling LLC (here in Philadelphia, PA).

Quentin who delivered my oil was such a great guy. He cleared the snow and was so polite and kind…read more Definitely a great asset to your company!!!

canceled a scheduled oil delivery twice (once on Jan 31 and again on Feb 2 at 10am). Despite this,…read morea technician was still dispatched later that same day and added approximately 9 gallons to my tank. I immediately contacted the company and explained this was an unauthorized delivery. They issued only a partial refund and the owner later confirmed they would not refund the remaining balance, despite the delivery occurring after cancellation. I made multiple good-faith attempts to resolve this directly before disputing the charge. This experience reflects poor internal communication and refusal to correct a clear error. They also operate under the name Liberty Bell Fuel Oil.

I'm honestly surprised by the low rating here, because that was not my experience at all…read more I had a horrible plumbing situation. I brought in two other companies to look at my issues and they made it sound like complete doom and gloom. 70 year old cast iron pipes don't bode well, but the quotes they gave me for PVC replacements were outlandish. Then the folks at Walsh Brothers came in, gave me a reasonable quote, and fixed pretty much all of my serious plumbing issues. The pipes even look good! All it took was for someone to get a little creative with the layout of my house and figure out an alternative solution, which they were able to do. Three months later and my plumbing is doing just fine. I'm super happy I chose Walsh Brothers because I feel I was treated with respect (i.e. not gouged for money) and my issues were fixed quickly and efficiently.

On May 15, 2024, I paid a whopping fee (via a check, no credit card) of $395 to Walsh Brothers…read morePlumbing to simply (it turned out) get my toilet "unplugged" via a battery-operated pneumatic-like "blaster". The visit lasted 30-plus minutes--not a bad profit margin for the company! But I was also concerned about my bathroom's sink and tub drains being very slow. The young worker told me that once he solved the clogged toilet issue the others would also be solved. I tried to urge him to look at the other problems, but he declined, saying that he was not familiar with my brand of fixture hardware; and, thus, he could not investigate. The brand is actually called "California Faucets" and I would think a plumber, worth his credentials, would be able to deal with just about any clogging issue. Apparently not. So, now I have to hire another plumber to get my sink and tub drains flowing freely. Lesson learned: Be skekptical of a plumbing company's advertising! Thus, the 2.8 current quality rating via Yelp. P.S. As an aside, I asked the plumber about his newish battery-operated device that extended as far as six feet into a toilet and effectively (after a few tries) blasted through the obstruction in the piping. He told me it was very expensive, costing around $400...enough to discourage a homeowner from purchasing one, but encouraging the homeowner to call a plumber. I looked into buying such and found out that it really sells for around $100, definitely worth the price to a homeowner.

Unreliable company. Roots came to my home to provide a proposal, scheduled the work but failed to…read moreappear as scheduled. 30 minutes after the appointment time, I called to inquire and was promised a call-back, which never came. I placed a second call and was told the appointment never made it into their schedule. Rob

Such a Aweosme group of guys, came and got the job done fast , they also cleaned up well. Thank youread more

Raw sewage was coming out of my walls. it was 6pm on a Sunday. My rental agency told me to pound…read moresalt. I called this guy and he was there in 10 minutes. Fixed the problem. Gave me a good deal. Was cool. 10/10 would use this business again.

I had Done Right over last May to remove old and install new fixtures and sink in my powder room. I…read morewish I could remember his name - hard worker, strong, honest, decent and kind. Did a great job! So when I needed a plumber again for a Shower drip and a toilet leak, I called again. Made an appointment for 1 pm. Waited all day and finally came at 5 pm. I was upset but I had already waited all day so I went ahead. Blaise showed. I took him to the drippy shower. I had the part already. It was a matter of taking the faucet off and replacing a washer filter. The second project was the dripping toilet. Blais said that it was a faulty flapper and he didn't have the part but would run to the Lowe's to get one. A BASIC flapper and he didn't have one with him!! I asked - before he went to Lowe's - to tell me how much the project would be. He said $300!!! for a detachable flapper and a washer in a shower where I provided the part?! I said never mind, he was free to leave. He said he knew what the going rate was and his price was fair. I told him "Fair or not, I'm not paying $300 for a 15 minute job and especially since you kept me waiting for 5 hours." Blais said "What do you care, you work from home! " I asked his name and he told me but then asked if I was leaving a review. I said I probably would. He then offered to do the whole job for free as long as I promised not to leave a review! As if I'd trust him to do anything ever in my home!! I asked him to leave and he started yelling that I was going to ruin a man's business and livelihood over being late and expensive! (You can't make this stuff up!) I had to sternly demand that he leave my home at once!!! He did. And I then fixed the shower in 10 minutes on my own. The next day I bought a $17 Fluidmaster kit and fixed the toilet MYSELF! He had misdiagnosed the problem. It wasn't the flapper, it was the gasket. So for $17 and 30 minutes of my time, I save $300. The lady who answers the phone (Blaise's wife) is very professional and considerate and accommodating And apologetic. But Blais behaved horribly, was irresponsible and inconsiderate in 5 hours tardiness, was rude to expect me to be inconvenienced in such a way because I work from home, and didn't even diagnose the problem properly! Thank you, YouTube and DIY channel. It has liberated women like nothing else has! I'll never call Done Right again!

the service they provided was very quick& prompt!! the guys were very polite and respectful of our…read morehome!! we needed our old gas heating system in our basement removed and replaced!! they completed it in two days along with the wiring of the whole new system,i would definitely definitely recommend them to anyone that needs service for their plumbing or electric! their great guys

My wife and I bought a house in Havertown, PA while living in California. My local parents…read moreinformed me that the A/C was not working. My wife and I engaged with Borden as the unit is a Bosch and not all A/C companies service the brand. My wife gave the receptionist her credit card number and asked her to fix any issues and/or perform routine maintenance. She made this request because we did not trust my parents that the A/C was not working (user error more likely). We did not hear from Borden on the day of scheduled service. The next day my wife told me her credit card was billed $1200. Via text or email, the technician explained that my parents were using the wrong thermostat. The technician proceeded to place a float safety at the secondary drain pan and also recommended adding another return to the unit. He charged 300 dollars an hour for labor. His half hour drive was also billed at 300 dollars an hour. Let me be very clear. There was nothing wrong with the unit. My parents did not see a second thermostat. The technician then did 1200 dollars of work without consulting us. A float switch installation should not take 2 and a half hours by an expert. Three hundred dollars an hour is an expert wage. To top it off, a week or so later, our painter informed us the A/C was not working. My wife found a different company. That technician found that the float safety valve turned the unit off. The drain pan was full (good job Borden). When he purged the drain line, he found expected sludge and also PVC shavings and glue. So... Borden did a good job installing a float valve, but the shoddy workmanship contributed to a blockage. The new company charged $150 to clear the line. If I could give Borden zero stars, I would. I don't begrudge anyone trying to making a buck, but I certainly will never do business with them again.

We were very fortunate to have our heating system break down, but able to be maintained heavily…read morewhile we shopped around with time on our side for a new system. We got 4 estimates in total. In all honesty, the prices were not super far off - the recommendations, or lack of were the biggest variable between all of our proposals. This is kind of long, but like others have mentioned, the experience was so good that I wanted to make sure to take the time to give this feedback. 1. Borden was the only one who recommended a chimney liner in our new system. Which is important in the newer 84% because the temps are not as high as they used to be. But even more important in the 90% model where the water heater would be an orphaned appliance. Which is actually a pretty serious safety concern. 2. Borden was also the only one who recommended a new expansion tank and offered to cut back to the steel one if we wanted to shave a little off of the price. A number of places i looked said that the amount of new installs they see using an older tank is mind boggling. And there are numerous benefits to the new style including eliminating air, rather than just controlling it. 3. Borden was the only one to add more options ala carte, especially the outdoor reset option. I really appreciate the flexibility your proposal offers. 4. Borden was the only one who actually opened the boiler to make sure they saw it was leaking etc. Everyone else heard "new boiler", saw dollar signs and that was about it. 5. Borden was also the only owner to come out! Which i think is extra important when it's one of these big jobs where you are not only trying to get the customer set up with a good system, but start a relationship for service and maintainability in the future. Mission Accomplished. Finally, they took tons of time with me explaining how each component would be installed, and a very thoughtful and insightful explanation into why you recommend those pieces. Not at all in a pushy sales way. I'm really excited about our new system and it just so happens today is the coldest day of the year and we have invaluable peace of mind! It also looks like a work of art - the company absolutely takes pride in their craft and it shows.