We recently worked with Steve Carlson to secure homeowners insurance for our new build in Folsom…read moreRanch, and the experience was phenomenal. Steve's speed is truly remarkable...he turned around quotes and addressed our questions incredibly fast. What really stood out was his honesty and deep knowledge of the Folsom area. Unlike other 'embedded' builder agencies we spoke with, Steve felt like a genuine partner looking for the best ROI for our family rather than just trying to sell a policy. Highly recommend Steve and Carlson Agency.

Carlson did a great job. I told them what I was looking for. They shopped around and got me what I…read moreneeded. They were very responsive, knowledge, and polite. I'm liking their service so far.

My wife and I met with Liz to review our retirement goals, and our experience through this process…read morewas exceptional. We provided some initial information ahead of the meeting and she was very prepared to review our current portfolio, provide assessments and recommendations, and give a picture into our future. She came with a vast knowledge of different strategies and outlooks that we previously were unaware of. Also worked with us through our questions and had very good perspectives and pros/cons of different ideas. Super helpful and informative! Would definitely recommend to others looking for financial planning services!

Had her as a guest speaker. Learned a lot! She was engaging and very informative! Definitely…read morerecommend.

A huge thank you to Joe Peterson for helping us secure insurance for our new home. With how…read moredifficult the California insurance market has become, we were expecting the process to be complicated and expensive. Joe made it neither.

Joe was great, knowledgable, helpful and quick to respond. I'd recommend you speak with Joe.read more

Chris and his wonderful office manager Shannon do more than help me with my financials... They are…read morelike family... after an injury that resulted in a disability and I was unable to work for two years... they were so helpful and kind... I never wanted to draw from my retirement until needed... and I was beating myself up that I was so irresponsible... but they never made me feel bad... Quite the opposite... the cheerful cards that Shannon sent always came at just the right time when I needed a pick me up... We need more nice humans on this earth like Chris and Shannon. I'm so blessed to have them in my corner.

Chris is a great guy and an excellent financial advisor. He takes the time to understand how I like…read moreto manage my money, what my financial motivations are, and the needs of my family. I truly appreciate the unique way that he takes all of this information, adds in his expertise, and then helps me make informed decisions about my financial future that are beneficial AND make me feel comfortable. Chris has great customer service. He is easy to communicate with, I never feel rushed when talking to him, he always responds in a positive manner, and I feel like he completely focuses on the topic at hand. All of these factors make me comfortable working with Chris for the long term.

Unresponsive, rude and incompetent. There's a lot of decent brokers out there -go to one of them…read more Ms. Britton and her crew should be avoided at all costs.

Avoid at All Costs - Unprofessional and Incompetent!…read more If I could give zero stars, I would. Maria Britton - Farmers Insurance is hands down the most unprofessional, incompetent, and misleading insurance agency I have ever dealt with. I received a quote for a bundled auto and home insurance policy, agreed to move forward, and canceled my previous insurance based on their word. That's where the nightmare began. For two straight weeks, they strung me along, constantly asking for more documents--even after I had submitted everything they requested. Just when I thought the ordeal was over, they had the audacity to reject my policy because I didn't submit service records for a car that is TWO MONTHS OLD--a car that doesn't even require servicing yet! This agency is nothing but a bunch of scammers who waste your time, put you at risk, and leave you uninsured after you've already canceled your previous coverage. Their complete lack of professionalism and disregard for their customers is beyond disgraceful. Do yourself a favor: RUN, don't walk, away from this agency and find a competent insurance provider that won't put you in jeopardy. Absolute garbage company.

I was finally able to get in touch with an actual live person at Gains ins. I was able to ask my…read morequestions and received courteous response although I could not get a new quote as I was told my renewal date was too far out for an accurate quote. I'm not giving a 4 or 5 stars yet since I will need to wait and see if they do reach out to me closer to my renewal date as they said they would. Haley was very nice and for this call, good customer service. The biggest problem at this business appears being able to get to talk to a live agent. I would hope this isn't also indicative of service in time of emergency. Keeping my fingers crossed.

I recently moved to the region and needed to get some car and home insurance. I found Gaines…read moreInsurance on Yelp and have extremely pleased with the results. One morning I woke up and my car was stolen from our driveway. I immediately called Haley and she guided me on the proper process. Since my insurance card was in the car, I didn't know where else to turn. She got us all the info we needed and it was a huge relief. And fortunately we got the car back! Call team Gaines for your insurance needs, you will not be disappointed.

She is dynamic. I have great respect for Laurie. She has helped me with my insurance needs for…read moremany years now and has always recommended exactly what I need. I suggest her to anyone who has insurance needs.

I can't believe how Laurie was SO generous with her time and knowledge. She really took the time…read moreto explain Medicare to me, really analyzed my situation (which is sort of complicated since I live outside of the U.S.) and offered me the best course of action. She REALLY cares about her clients and, for that I will be truly grateful. I would recommend her in a heartbeat!

Oh no! What could improve? Is the question that pops up when start to leave a review…read more Well let's start off with how long it takes to file a claim and how quickly they are to tell you they will do the best possible job to make this as cheap as possible. Excuse me, my house is not cheap and it sure doesn't look like a cheap apartment. Our issues happened Super Bowl Sunday. A flood from our upstairs bathrooms. I contacted a mediation company and got someone here right away. Mediation company kept telling the insurance adjuster that they needed to tear out our floors to make sure that they could dry the subfloors. The insurance insisted on leaving blowers and dehumidifiers for three weeks, even though the mediation company kept on telling them that it was not going to work. Getting mercury to finally agree for the mediation company to do their job was a freaking nightmare. It is April 31 and we are still living in a freaking mess due to the insurance cutting a check with our mortgage company and then our mortgage company endorsing that check to get it back to our bank. Insurance is the biggest fraud their is, they are so quickly to take your money or cancel you if you happen to miss a payment but when it comes to them responding and taking care of a claim, that's when they look for 1001 reasons not to pay out.

Terrible Selfish company only out to take your money…read more They did not renew my homeowners coverage. They wanted me to practically strip my property clear. I trimmed all of my trees up from bottom & thined tops. I have nothing hanging over my house. I have a fire hydrant at the end of my driveway. I have a stream dividing my back property from house. 80% of my house is protected by concrete driveways, walkways and pool decks. My house is stucco. Still not good enough for Mercury. They do not want your business. Do not subject yourself to the pain of eventually being denied renewal. Save your money and build a relationship with a proven quality company willing to actually help their clients.

Jaime Starks is really really nice person I have ever seen, she helped me with my car insurance,…read morethanks to her, I can save a lot of money! She is perfect!

Jaime is fantastic to work with. The whole All Spectrum staff is courteous, prompt, professional…read moreand well versed in all forms of insurance coverages. They helped me quickly get the policies in place for a home purchase. I recommend these folks to friends and family whenever they have insurance related questions and/or concerns.

Best insurance agent ever! Everyone in the office is great all the time & Mykell in claims was so…read morefriendly & knowledgeable! 100% recommend State Farm whether you have 1 car or a fleet!

Great service, thanks! Kyle and his team are tops. They…read morehandle my insurance and are always there to help with questions when I need them. Gold star goes to Christina! She is friendly, knowledgeable, an expert in follow-up and more importantly, follow-through. Thank you Christina!