We recently worked with Steve Carlson to secure homeowners insurance for our new build in Folsom…read moreRanch, and the experience was phenomenal. Steve's speed is truly remarkable...he turned around quotes and addressed our questions incredibly fast. What really stood out was his honesty and deep knowledge of the Folsom area. Unlike other 'embedded' builder agencies we spoke with, Steve felt like a genuine partner looking for the best ROI for our family rather than just trying to sell a policy. Highly recommend Steve and Carlson Agency.

Carlson did a great job. I told them what I was looking for. They shopped around and got me what I…read moreneeded. They were very responsive, knowledge, and polite. I'm liking their service so far.

Best insurance agent ever! Everyone in the office is great all the time & Mykell in claims was so…read morefriendly & knowledgeable! 100% recommend State Farm whether you have 1 car or a fleet!

Great service, thanks! Kyle and his team are tops. They…read morehandle my insurance and are always there to help with questions when I need them. Gold star goes to Christina! She is friendly, knowledgeable, an expert in follow-up and more importantly, follow-through. Thank you Christina!

My go to store!! I love going there for my DMV! The staff is knowledgeable and friendly!read more

Im a AAA Member and I waited over an hour and still haven't got my name called. So I left. Renewal…read moreshouldn't take this long at AAA. Been to other AAA in the U.S. take less then 10 minutes. Over an hour? Mind as well go to the DMV

A huge thank you to Joe Peterson for helping us secure insurance for our new home. With how…read moredifficult the California insurance market has become, we were expecting the process to be complicated and expensive. Joe made it neither.

Joe was great, knowledgable, helpful and quick to respond. I'd recommend you speak with Joe.read more

Martha is great! She called me back within the hour and had all the information I needed. She is…read morefast & efficient. Excellent customer service! 5-star service! Thank you Martha!

Perfect customer service, on point, answered all my questions. I even ended the call with a…read morenew , affordable insurance policy

Jaime Starks is really really nice person I have ever seen, she helped me with my car insurance,…read morethanks to her, I can save a lot of money! She is perfect!

Jaime is fantastic to work with. The whole All Spectrum staff is courteous, prompt, professional…read moreand well versed in all forms of insurance coverages. They helped me quickly get the policies in place for a home purchase. I recommend these folks to friends and family whenever they have insurance related questions and/or concerns.

I used to have Farmers Insurance for my homeowners policy but I also needed to have California Fair…read morePlan for fire protection. The cost for both policies in 2025 was $1700. The premium they wanted for both in 2026 went up to $4600. A friend referred me to American Diversified Insurance and I was able to get a complete policy for $1907. Jessica Layfield was the agent getting me the policy and I would highly recommend using her for all your needs. I also switched my auto policy and saved $300 a year. Jessica is very thorough and a pleasure to meet and work with.

Valerie is helpful and provides complete explanations of our options and policies. It's also nice…read moreto know I can stop in the office, or make an appointment, if I want to see my agent in person. So much better than on-line only!

We have been with Folsom Insurance Center folks since 2003. They (Jim, Terri, and Tina) genuinely…read morecare about what we need/want and help us explore options whenever we check with them. One time, we were looking for a specialized policy they did not handle. Jim did a lot of searching to give us several possible companies to contact. Over the years, we have been contacted by companies offering attractive quotes. We found ourselves staying with the same company, primarily because we like to have these agents taking care of us and options they offer are competitive.

After 26 years with Folsom Insurance Center as our insurance broker, I am extremely disappointed in…read morethe complete lack of communication and service. Our homeowners insurance policy with Mercury lapsed, and we were never notified--neither by our broker nor by the insurance company. We only discovered the issue a full year later when our mortgage company contacted us. Being left uninsured without any notice is unacceptable and could have had serious financial consequences. After decades of loyalty, I expected at the very least basic communication and oversight. Unfortunately, this experience has completely eroded our trust. I would strongly advise others to closely monitor their own policies if working with this broker, as we received no support or notification when it mattered most.

If I could give zero stars I would. Called with questions after a significant rate increase. The…read moreagent I spoke with had a curt and rude demeanor, he actually scolded me after I made a comment in jest that wasn't even directed at him. Explored other options and was absolutely floored at the price comparison for the same coverage. After 15+ years as a customer of this agency I thought I at minimum deserved to be treated with respect. This agency has lost me and my family as customers and would do well to take some lessons in customer service.

I have been with Allstate since I was 18.....I'm 47 now....the office staff are friendly and always…read morewilling to help. Cheryl has always been a pleasure to deal with.....for a while, USPS was misplacing our checks... so we would stop by and pay in the office....unorthadox these days, but always greeted with a smile and a pleasant conversation. I have always appreciated their willingness to look at our policies (auto, life, and homeowners) and ensure we are sufficiently covered. Could I perhaps save a buck or two here and there?....probably....but relationships and a company you can count on when you need them...that's worth my business. Check them out.....they have been good to my family for many years... Bill in Antelope

Hands down THE BEST insurance agent there is!! Shoua Lee is…read moreso knowledgeable, friendly, and professional. She will actively look for ways to save you money and make sure you have great coverage. She is really good at explaining insurance plans and answering questions in a way that is easy to understand. Very approachable and gets back to messages promptly. Definitely treats her customers well like a good neighbor... she treats you like family. If you have State Farm insurance and live in the area, you want her as your agent!

Shoua Lee State Farm agency is an amazing office to work with for all your insurance needs! Super…read morehelpful and easy with the process. Visit Shoua in Folsom today!