My daughter is a college student driving a 2020 Kia Forte. Mike steered us to AAA insurance that…read morecharged her $1800 dollars for 6 months. He is only out for the dollar. Don't trust this guy.

I contacted Mike P. based off a referral. I'm newly married and knew Life Insurance is important…read morefor myself and my family. I knew NOTHING about insurance.He was super informative!!! Mike was VERY patient and helpful! He seriously gave me every option I needed without hesitation. I finally made a decision and couldn't be any happier with his service & my policy! Thanks!!!! Would highly recommend to all!

Shannon has been with State Farm for years and took over from a previous State Farm Agent (pre-Yelp…read morebut he would have been 5-stars). It is always pleasant visiting or calling her or her staff. If you have a problem, need to make a claim or make a payment - just call. Dealing with State Farm Headquarters in Bloomington - eh, quality with a 'k.' Shannon is the only reason why I have not started shopping around.

My husband and I chose Shannon Hallstrom as our insurance agent about three years ago when we moved…read moreto the area. We had previously had a State Farm agent and decided to stick with the company. We could not be happier about the service we have received from this agent. The office staff is always courteous, professional, and helpful. When I called in tears on my birthday because my windshield was cracked, the office took care of calling the repair shop and setting up the appointment for me. I have always felt like an important and valued customer during my interactions with this agent. We couldn't be happier and would recommend her to anyone!

I had been a progressive insurance customer for 20 years, but when I had a very serious claim they…read morenot only dropped the ball, they forgot how to play ball. Again after 20 years Progressive just threw me under the bus. Thank God I ran in to Star at Andrew Wright State Farm!!! she was knowable, professional and ended up with my car, bike & home owners insurance. The entire team at wright insurance has been very helpful making sense out of the nonsense perpetrated on me by what I will boldly call The diss honest practices over at progressive. I highly recommend more than just Stste Farm, but The Andrew Wright State Farm Agency specifically. No company is better than their people and Andrew Wright State Farm has exceptional people!!!

From the owner: IL-19047167 Our mission is to be insurance professionals whose actions are driven by keeping our…read morecustomers' interest as our primary goal. We want to positively impact someone's life with every interaction. We will build solid relationships with our customers by providing unparalleled service to them and our community.

Just really good people to work with! They place our auto and home insurance and I have been very…read morehappy with the level of service and the quality of coverage!

Dawn was super insightful and helpful. although she didn't receive a penny from me, she still…read moretreated me as if I was a long term client. highly recommend

I can't say enough great things about Andrew and his customer service! He really took the time to…read morego over every detail of our policy and answer the million questions we had. He's extremely knowledgeable and is definitely an expert. Thank you again and we look forward to being longtime customers. GO BOBCATS!

Less then 24 hrs after a tornado touched down in the city I live in, Andrew called to check on my…read morefamily's well being and asked about any property damage. Thankfully we were all okay, and did not suffer any severe property damage. In 35 + years of having insurance with a few different companies, I have never had a call from my agent asking about my well being and inquiring about property damage. Usually its you calling your agent to make a claim. I can't say enough great things about Andrew and his associates. It really shows how they make their business personal to their customers, when to so many other agents, the customer is just a # or a paycheck. i strongly recommend Andrew and his associates to anybody needing insurance or wanting to switch to a triple AAA rated, 5 diamond, company that really cares about its customers.

My relationship with Bill Gigler's office goes all the way back to 1992, when my family first…read morebecame clients--and more than 30 years later, we're still with him. That kind of loyalty doesn't happen by accident. Insurance can be complicated, but having the right agent makes all the difference. Bill and his team have consistently provided the kind of service that gives real peace of mind. Whether it's auto, home, or life coverage, I've trusted them through every stage--even after relocating 3,000 miles away five years ago. What truly sets this office apart is the people. Over the years, I've had the pleasure of working with Judy, Lynn, Jeanne, and now Elizabeth--each one professional, responsive, and genuinely caring. When you call or email, you can count on a timely response, and when they say they'll follow up, they absolutely do. And every so often, Bill himself will personally check in, which speaks volumes about his commitment to his clients. Yes, State Farm may not always be the cheapest option, but in my experience, you truly get what you pay for. When something goes wrong and you need to file a claim, having a team like this in your corner makes all the difference. Their support is thorough, reliable, and reassuring during stressful times. Even though I now work with a local State Farm agent as well, I will never leave Bill and his office. Their level of service has earned my trust for decades. If you're in Naperville or the greater Chicagoland area and looking for an agent you can truly rely on, I highly recommend Bill Gigler and his team.

I've been a State Farm customer for many years, but unfortunately, my experience with Bill Gigler's…read moreoffice has become very frustrating. I received a bill from State Farm without any explanation of why I was being charged, despite already paying thousands of dollars for my auto and home insurance. I called the office and spoke with Elizabeth and Schyler, and I also emailed the office and Bill Gigler directly, hoping someone could explain the charge and help resolve the issue. I even called State Farm's 800 number, but I was directed back to Gigler's office. Unfortunately, I never received a satisfactory explanation or resolution, and I never received a response from Bill Gigler. After being a loyal customer for years, I expect my insurance agent's office to be responsive and willing to help when there's a billing question or concern. I'm disappointed that I've had to spend so much time trying to get a straightforward issue resolved without getting the assistance I needed. I'm now shopping for a new insurance agent who values customer service, communicates with their clients, and is there to help--not just collect payments. Unfortunately, based on my experience, I cannot recommend this office.

These people have no empathy for the people they are supposed to be helping. The worst…read morecommunicators and dont follow up on anything and are not easy to get in contact with. They sent me down the wrong housing department for several weeks while i was stuck in a hotel. Then when they did get me to the right department the people cancelled my hotel before i got into my long term housing without any check in or communication about the new property starting or the hotel ending. Also had me pay a deposit for the wrong departments housing and i have been inquiring weekly for a month now about getting it refunded and never get any return calls or emails. Still trying to track down the refund for something i never used. Rude, worthless people. I cant wait to see what other issues pop up during my stay with the company until my home is rebuilt. State farm should not be doing business with them and just pushes us to them so they dont have to deal with anything. Everyone wants money but doesnt want to do anything for it.

The following might help people. There's a fundamental problem with the relationship between ALE…read moreSolutions, your Insurance Company, and the reality of your insurance policy. If your homeowners policy covers loss of use to your home, you probably have a time frame and dollar threshold based on the rebuild cost of your home. "Unlimited" is usually based on cost of rebuilding the home. And there is probably a "reasonable accommodation" aspect mentioned in your temporary housing options. Reasonable is open ended, but at the very least based on how many adults and children lived in the home, and given local ordinances on how many people can occupy a rental home or apartment etc, reasonable generally means you need x amount of bedrooms and something on par with your home. (also including kitchen, bathroom, pets) Your insurance company contracts out finding temporary housing to ALE, who is always going to be limited to what is actually available. DO NOT ALLOW ALE or your Insurance company to put you in a hotel, extended stay, or rental home if it DOES NOT MEET THEIR OBLIGATIONS TO FIND YOU SOMETHING EQUAL or reasonable to your home. And yes, the Insurance company might use unethical means to deceive you of what your entitled to. ALE has an up and down reputation, but it has a lot to do with your Insurance Company not meeting their responsibility of finding a reasonable accommodation. If the only thing available is 3 hotel rooms at the local Marriott. And ALE can't find you a 3 bedroom, 2.5 bathroom house with a fenced backyard for your two dogs. YOU HAVE EVERY RIGHT to tell the Insurance company the 600 foot 2 bedroom home offered by ALE SOLUTIONS isn't good enough. You have every right to refuse those offers if they don't meet the contractual obligation in your insurance policy. Stay in that Hotel. Yes, the Insurance Company is going to spend 15,000 dollars a month and wants you out of the Hotel. It is not the customers fault that the insurance company did not realistically handle the housing shortage issues in a market. Nor is it the customers fault that they hired ALE Solutions who doesn't offer a sensible market rate to the Insurance Company on hotels stays, and extended stays. You probably can find a cheaper extended stay rate then ALE Solutions did. In all reality, ALE doesn't have people negotiating rates with hotels, or rental properties at reduced rates. You might think they did. But they don't. You will eventually have an Insurance Adjuster (possibly lying to you) trying to tell you, that you must move out of the hotel because (it's expensive for the Insurance Company). But again, it's not your problem that your Insurance Company is lazy and doesn't have good business practices. ALE is only going to offer what is available. And the entire country has a housing crisis. Good luck finding a month to month temp rental. Don't do it, tell them to honor the contract and F off.

Wonderful Agent. Very knowledgeable. He is constantly looking for ways to save money and make…read moresure my policies are up to date. Always takes care of his customers.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Warrenville, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

I have been extremely pleased by the customer service I have received from the team at Jeremy…read moreZeitler's State Farm Office for my business and personal insurance needs during the past few years. I have found them very helpful and responsive. Wouldn't use anyone else going forward for my various insurance needs! Karen

Jeremy put together a quote based on the Info I sent him on…read moree mail. He was thorough and matched coverage on our existing policy. We met and reviewed options. He is very knowledgeable and assisted with my questions.