Well, keeping Dr. Carroll as a huge secret is not fair:)). I am Dr. Carroll's patient since 2005…read more
Never ever ever ever had any issues with dental care or attitude.
In fact, it's a very much family like atmosphere in a super doper modern office.
I've been to other modern dental offices. OK comparing with the office of MY dentist.
Always helpful, never judgemental with great respect to patient's choices and needs.
I moved to another country for a couple of years, came back and bought a new house very very far from Austell.
My attempts of trying to find a dental office in Decatur and surrounding areas resulted in total frustration, mistreatment and huge overcharge. Not only for services provided but the ones not provided.
Let the Dental Board of Georgia deal with it.
i called Dr. Carroll's office. Only one person is there since good old times, others (not many, just an administrator and the hygienist, retired).
I was greeted and treated by new stuff as if they knew me all these years. I immediately felt at home. And the issue which at Aspen dental and three more dental offices nobody wanted to deal was, MY dentist, Dr. Carroll, fixed in no time.
The issue was at the beginning a loose tooth on a denture based on implants, then the tooth fell out.
Oh, yeah, I was accepted by those so called dental offices and their "professionals" could not even identify what was wrong with the tooth (until it fell out:), but charged me big time (insurance has its limits, you know). Just now wrote a $266 to the Aspen Dental... for nothing.
Anyway, my tooth is back in! Which is wow. My insurance, tadadadam was charged just $120.
I talked with Dr. Carroll about a new denture, mentioned that I can have one done in a different country for a very reasonable price.
Let me share the reaction of Dr. Carroll, he said "Go for it". It was me who started complaining about "what ifs" ( the denture with lost tooth was completed in that country).
You know what Dr. Carroll said?! Not to worry, just ask the foreign dentist to provide all the information on materials they were to use.
Can you believe THAT?! I heard from many American dentist very nasty comments about the dentists from other countries. Not here.
High professionalism, total support of the patient. The best, really the very best esthetic dentist ever!
Dr. Carroll, I love you, I appreciate you, I have the greatest respect to you. And the way you train your administration team!
Please be healthy, please be happy, please, please, please do not ever retire!