I am scared of the dentist, mostly because I used to suck at taking care of my teeth and each visit…read morewas painful. However, at this location I felt really comfortable. EVERYONE was nice. You can tell they take care of the team considering how well they treat their patients. I had to bring my son to the appointment and they were extremely understanding and helpful whenever he was being a kid hahah. I will be 100% returning and voicing my great experience. They're out of network from my insurance and I will still come here, this is an investment I am willing to make. Special shoutout to Lisa, she was indescribably good, and Dr. Nguyen, very professional and non-judgmental. Loved it, 10/10 will recommend

Multiple BILLING ISSUES: I've been a patient at Atlanta West Dentistry for over five years…read more Initially, I was very pleased with their services the staff seemed professional, the reviews were great, and the dental work met my expectations. However, over time, I've encountered multiple ongoing billing issues that have ultimately led to my decision to leave this practice. One of the main issues involved overcharges of hundreds of dollars, primarily by front desk staff (specifically Hailey). These discrepancies were only corrected after I contested the charges using my Explanation of Benefits (EOB). While I appreciated that some credits were eventually applied to my account, these errors continued to occur raising serious concerns about accuracy and transparency. Even after addressing previous issues, the same pattern repeated. I strongly recommend that anyone receiving treatment here carefully review their EOBs and compare them to what they are being charged out-of-pocket. On one occasion, I was told I had fillings done on both tooth #2 and #5, yet I clearly remember work being done only on tooth #2. Despite voicing this, I was still billed for both. When I requested clarification, Robin attempted to explain the charges, but they still did not align with what was billed to my insurance provider. This experience has not only been frustrating but has also led me to question the integrity of some of the billing and treatment practices. It's deeply disappointing after years of being a loyal patient. As a result, I will no longer be returning to Atlanta West Dentistry, and I will be transferring the care of my entire family elsewhere. I'm also advising anyone I previously referred to this practice to check their billing statements closely or consider other options. I hope this review serves as a helpful warning for others to be vigilant and protect themselves from potential overcharges or miscommunication. Look at the details of what was billed to my insurance and then to me out of pocket. I am really considering taking them to small claims court and reporting them to the Board

I have been a patient of Dr. Boyle's for many years. Even though I no longer live in the Atlanta…read morearea, I wait to have my cleanings and dental work done when I visit. The cleanings are the most thorough I've ever had and I especially like how the hygienist uses a power spray instead of the paste which makes my stomach turn. After visiting many fancy pants dentists in the Washington, D.C. area and being told I needed work, I always waited for Dr. Boyle's second opinion. It has turned out on more than one occasion that I actually didn't need to have the work done and was being scammed. He is honest and a rare gem. I highly recommend him and his staff.

Wonderful!!! My…read morehygienist made me feel so comfortable and I have been patiently awaiting being able to get back on my schedule of dental treatment! After moving from South Carolina and having a not so great experience with a dentist there, I was nervous. Following the X-rays and cleaning dentist Hope Still came to discuss my treatment plan and was so thorough and friendly! I am so glad I found this practice and now complete our family being patients. Thanks so much!

BEWARE! Before my…read moreappointment, I specifically called and asked if this dental office accepted my insurance and was told they did. They accepted my insurance, told me what my portion was, and I paid it. Later, I received an additional bill for $241 and was told they were actually OUT OF NETWORK. I called TWICE asking for someone to call me back about this and never received a call. I had been with my previous dentist for over 25 years. I only left because they were HONEST with me and told me they were out of network with my insurance. Had this office been equally upfront, I would not have gone there. Even more concerning, I later learned my husband had essentially the SAME experience with this office last year. When the same thing happens to two people in the same family, after specifically asking about insurance, it certainly has the appearance of a con job to me. My advice: Get confirmation IN WRITING that they are IN-NETWORK and what your total cost will be before having any work done. Based on our family's experiences, I would not return!

Hiram dentistry got me in very quickly for an evaluation and cleaning. Dr. Vu is very informative…read moreand knowledgeable! Britany was patient and very thorough in her cleaning! I highly recommend Hiram dentistry

AMAZING!!! Great service friendly faces every visit! I have always had a rough experience with the…read moredentist and they really sutured to my needs !! Will definitely recommend!

I've been coming to this office for the past five years or so maybe more. In general I'm a very…read moreboring patient but I have to say I am always satisfied with the cleaning that I get at Dr. Carroll's office. Dr. Caroll himself is very kind. I never really see him for long but he's very personable and he always make sure to answer all your questions. For the record there is private parking that is unpaid and you do have privacy during your visit. I also always appreciate how clean it is and how nice the staff are.

Well, keeping Dr. Carroll as a huge secret is not fair:)). I am Dr. Carroll's patient since 2005…read more Never ever ever ever had any issues with dental care or attitude. In fact, it's a very much family like atmosphere in a super doper modern office. I've been to other modern dental offices. OK comparing with the office of MY dentist. Always helpful, never judgemental with great respect to patient's choices and needs. I moved to another country for a couple of years, came back and bought a new house very very far from Austell. My attempts of trying to find a dental office in Decatur and surrounding areas resulted in total frustration, mistreatment and huge overcharge. Not only for services provided but the ones not provided. Let the Dental Board of Georgia deal with it. i called Dr. Carroll's office. Only one person is there since good old times, others (not many, just an administrator and the hygienist, retired). I was greeted and treated by new stuff as if they knew me all these years. I immediately felt at home. And the issue which at Aspen dental and three more dental offices nobody wanted to deal was, MY dentist, Dr. Carroll, fixed in no time. The issue was at the beginning a loose tooth on a denture based on implants, then the tooth fell out. Oh, yeah, I was accepted by those so called dental offices and their "professionals" could not even identify what was wrong with the tooth (until it fell out:), but charged me big time (insurance has its limits, you know). Just now wrote a $266 to the Aspen Dental... for nothing. Anyway, my tooth is back in! Which is wow. My insurance, tadadadam was charged just $120. I talked with Dr. Carroll about a new denture, mentioned that I can have one done in a different country for a very reasonable price. Let me share the reaction of Dr. Carroll, he said "Go for it". It was me who started complaining about "what ifs" ( the denture with lost tooth was completed in that country). You know what Dr. Carroll said?! Not to worry, just ask the foreign dentist to provide all the information on materials they were to use. Can you believe THAT?! I heard from many American dentist very nasty comments about the dentists from other countries. Not here. High professionalism, total support of the patient. The best, really the very best esthetic dentist ever! Dr. Carroll, I love you, I appreciate you, I have the greatest respect to you. And the way you train your administration team! Please be healthy, please be happy, please, please, please do not ever retire!

I Came in at a short notice and they took care of me. No complaints at all! They very approachable…read moreand understandable while maintaining a great standard of professionalism.

Great staff. I had a hard time finding a dentist when I moved to Atlanta. Several would cancel or…read morebe unprofessional. I appreciated the communication from the team at West Cobb Smiles. The cleaning was better than expected and it was communicated clearly on how to move forward with self maintenance. After the visit my teeth honestly felt more clean compared to previous dentists. I would highly recommend Dr. Thomas.

Dr portschy is excellent dentists l have been going there 40 years. And staff is excellent. Dr…read moreportschy scores a 20 plus .

Dr Portschy and his staff are the best of the best. My wife and I have been going to him for…read morearound five years now, and we have always been happy with the service. We happily recommend him to all of our friends and family.

Great experience here. Everyone is professional and things were priced very fairly. I've had things…read moreforced on me at other dentist offices and this was refreshingly different. Dr. Wilson is great.

It has been 6 years later and I'm still a patient here . I've had many procedures and the doctor…read moreand his staff has continued to be consistent with their medical care and professional practices. They're friendly and supportive of me knowing that I hate get dental work done , but I love coming because Doctor Wilson is such a calm , professional and patient doctor . He's so pleasant and he always tells me what I need to hear in a professional way . It may not always be what I want because I don't like dental care . I get nervous, but I've gotten better over the years because of him and his staff. Before finding this office , I have experienced the worse Dentist and sometimes staff . As long as this doctor and staff is here I will always be a patient here . If you get anxiety or scared to death about dental care , try this office . You will be glad you did.

We had an excellent experience at this orthodontist office when my son received his new braces. The…read morestaff was very knowledgeable, organized, and efficient throughout the entire process. They took the time to explain the treatment plan, timeline, and proper care instructions, ensuring both my son and I fully understood what to expect. The office was clean and provided a very positive environment. We are extremely satisfied with the quality of care and professionalism.

2 of my sons got their braces from here and they always provide great service. Yvonne was amazing…read moreon this last visit. Very helpful and full of information.