Their estimator, Damian, came out about two months ago. I can look up the date, but what I say…read moretonight is that, it's on the one-day job has now turned into three, it's a historic house with a and who showed up were excellent, but they showed up after I was notified at after 8 PM the night before, I had calling for a week, requesting more information and pointing out other issues I was concerned about and was doubtful that they were prepared to proceed. I found out the men were not, they did not have a ripper with them. They did do a nice job with the flashing. Bring it Nina they are a corporate pyramid scheme, pricing was not made clear until they overcharged me with an invoice before the work was done, and then demanded I pay them that day and nobody knew what the problems were that the job was far from complete., Not at all for the contract which I paid half for upfront when told me everything I wanted to hear, including his background his experience so I wrote him a check that day. The corporate structure is to minimize communication, to overcharge for unrevealed and then argue and try to the customer, all well saying how much Nina understands customer service. I was not notified of their second appearance, same men, great attitude, I love undocumented immigrants, and that's what I presume they are because One could communicate with me the other man could not. They worked hard. They were friendly, I could trust them. I would not trust the corporate motivations or the from them over the phone. They've asked me to please talk communicating with me because I work 20 years in New York City as a union employee, ripped off in the manner apparently accustomed to doing this is my first post there will be more. I just came to yelp to try to get some background and see how many other complaints they have. They are . I gave her my best advice that they need to take my initial deposit and be very happy that done with me, I would work with the employees in an instant, but I will never trust miss Chrisifulli after the way responded today to my text messages. I have mostly received unintelligent, and uninformed that I pay them because the job is complete, and the job is not complete. She can either walk away and send me an emailed statement saying we are finished doing business with one another and that they have been paid in full, even though the job is not complete in court and I will tell the jury "the proof is in the roof" she's been for warned. I've worked in Manhattan's Harlem neighborhood for 11 years and I don't accept it that she thinks poor dumb hick out in Hoosick, cause that's what it feels like, I tried to assist and prevent and get further communication with both Damian and Nina, but I only got Nana requesting a final payment from done, even after I was on the roof, sending her photos. Lexi seems very professional and dialed in. Damian has some other issue apparently he can't return a call when I out to him two weeks ago. He was not made available today, though I was told a man was there on Saturday, who did not call me when I was away at my farm working in the afternoon. It's be interesting folks. Good night, Nina. I gave you my best advice in my last text to you and your comment, even though you ignored all my prior advice and a request to speak with you in the last two weeks Your reply was please stop texting me. At least you said please and I have stopped for now with direct communication with you. I want this over and done. Jim