Dr. Ben Artzi is a sweet lady who, it seems, really cares about children. My rant is really for her approach and for the terrible office.
First off, Dr Ben Artzi is very "vaccine friendly". Meaning, they like to work off the AAP's vaccination timeline. With all the research I've done, workshops and books I've read, I'm not a fan of their vaccination schedule. Instead I've opting for a more balanced approach to vaccinations...so in that regard our philosophy didn't exactly line up. If you're looking for a more holistic approach, then this isn't the office for you.
One of my biggest issues was when they billed us for 4 office visits for the jaundice. Even though our daughters billiruben levels had gone down for the 2nd time, she still insisted we come in. So for our fourth visit, which I considered extremely unnecessary, we dragged our sleep deprived selves to their tiny office, waited for 30 minutes, then got moved to their patient room which felt like a sauna. Dr. Ben Artzi gave us about 5 minutes of her time, took a quick look at our baby and left. We were of course hit with a $200 plus bill for that 5 minute visit which my insurance co only paid for half.
Moving on...
the Pros:
Dr. Ben Artzi has great bedside manner
office staff is super sweet
the cons:
nurses are not the nicest and very impersonal...at least the one we consistently had
terrible parking
Tiny hot disorganized rooms
Tiny waiting room with no sick room for sick children
wait time is probably average for Pediatricians, about 20-30 minutes. read more