Dr. Robertson is a rockstar. She saw us through the difficult high-risk births of our 3 daughters…read more(who are now in their teens)...... Her abilities, caring and connection with both mom and dad were priceles

Dr. Robertson is a fantastic and intuitive high risk OB/GYN. She absolutely saved mine and my…read moredaughter's life. I had not realized at the time that things were so serious, but she truly did make a life-altering decision. The CON (and why minus 1-star): Dr. Robertson runs LATE. And sometimes she runs very late. In fact, the first time I was supposed to see her, she was running 2 hours behind! I had to leave and go to Starbucks and wait for them to call me back on my cell phone because I was not going to wait in the waiting room for 2 hours. I was livid and when I finally saw her for the first time, I gently, but sternly let her have it. I told her how much I did not appreciate it, that my time was valuable, and did she always run this late because I would not continue seeing her if so, etc., etc. And I was right. She was apologetic, but let me know that she runs late because she does not rush her patients and will spend as much time as is needed with them. Given that she is a high-risk OB/GYN, and only in hindsight, this makes absolute sense. The PROS: She is careful, methodical, diligent, and confident in her expertise. It was only at my next appointment with her that I truly understood the benefit of her approach of spending as much time as is needed with her patients. I had gone in for my regular OB check at about 31 weeks and then I was going to return to work. She was thorough, and it was clear she had looked carefully at my chart. She answered my questions in a professional and non-condescending manner. She examined me and said things seemed to be looking good, but given my medical history and issues up to that point, she had me go down to ultrasound to be sure. She told me to come back afterward and we would discuss the findings. The findings were that my scrumptious 2lb 9 oz baby girl was not weighing what she should given her gestational age. She handed me my entire medical chart and told me to head on down to the main hospital to get checked out. I ended up being admitted to the hospital for 5 days before having a C-Section because she was in distress and not growing properly. Daughter is perfectly fine and a wonderful handful 14 months later. I have seen quite a few physicians on OB/GYN service at UCSF because you can see who you want based on their expertise/specialization or your whim, basically. I like that. I have not been happy with every doc on the service either. When I went for my postnatal checkup, I apologized to her for being so upset with her during my first visit (I don't even think she really remembered that). And I expressed my understanding of the value in taking extra time with patients. I've seen the "speedy, know-it-all" doctors on service, and I'd take Dr. Robertson and a Starbucks latte while I wait, any day!

My wife saw Dr. Benham for a pregnancy lost that needed prompt attention. Despite describing her…read moresymptoms clearly, she felt dismissed and her concerns weren't taken seriously. Follow-up was slow and testing/referrals that should have happened quickly went unanswered. That delay has had real consequences for her care timeline. If you're looking for a provider who listens carefully and moves quickly on next steps, we'd recommend looking elsewhere.

Dr. Benham is the most thorough, attentive doctor I have yet to meet, and I am incredibly grateful…read morefor his care through two pregnancies. I had previously seen a different OB at Sutter Health, and when she left the practice I moved to Dr. Benham. Dr. Benham is kind, warm, and incredibly knowledgable- answering any questions thoroughly and thoughtfully. He has an approachable and calm bedside manner and puts any worries to ease. He truly is the best!

Given that I never had the opportunity to establish care, I cannot speak on her as a provider…read more However, I'm not sure how anyone can possibly even make an appointment. I made an appointment in March for late June (first available for new patients), the appointment was then canceled by her office. I tried to reschedule and I was offered even later a later date and was told they could try to squeeze me in before August, but the scheduling coordinator would have to call me back. I never got a call back. I called a third time and the call desk rep told me the scheduling coordinator would have to call me back - LOL! This time I did get a call back from the scheduling coordinator and they asked me what kind of an appointment I was trying to schedule. At that point I realized, this relationship was over before it started.

Dr. Bason-Mitchell is best doctor I've ever had. There is no othe doctor I've visited who made me…read morefeel as seen and heard or provided me with care I felt so confident in. She's smart, thoughful, personable, up on the latest research and talks to you like a friend or sister would. She has her opinions but if I push back on anything her response would be "OK if you want to," explaining the risks. Yes, I've had to wait sometimes and been rescheduled. Once, I was even 20-25 minutes late because I had trouble parking and I even heard her go yikes she still expects to be seen. But she's a human and most of my doctors experiences feel cold and rushed; they don't with her. She related to my nervousness about having unplanned twins and always took a very practical approach to my care thinking through complications and scheduling issues. I adore her.

Dr Bourgault delivered my son, 7 weeks early in the middle of the night in an emergency c-section…read more She and her team turned a scary experience into one I can still look back on happily. Also, my c-section scar is non-existent.

I really appreciate how Dr. Bourgault remembers and takes notes on each visit. I definitely…read morerecommend Dr. Bourgault as a very friendly and personable obgyn who can make you feel comfortable.

Your review helps others learn about great local businesses…read more She was very cold and not empathic at all when I went to see her for a consult.

Dr. Whetstone is great! She is empathetic and considerate, knowledgeable and inspires confidence…read more She's patient about answering questions. She is very sweet! I'm happy she's my doctor and would highly recommend her.

Want your appointment you had scheduled for 4 months to be canceled weeks before it was supposed to…read morehappen? You're in the right place. Dr. Safer has and will continue to cancel on her patients appointment, read another review here. Yes things come up, but really, "she won't be in clinic" means she just took off or changed her schedule. Doesn't have any appointment available until another 3-4 months too. Go to anyone else if you actually want to be seen by a healthcare provider who won't cancel on you.

Dr. Safer is an incredible OB - I feel very lucky to have been under her care throughout a…read moremiscarriage and a pregnancy. A good friend of mine suggested seeing an OB in the same practice, but due to scheduling availability we were paired with Dr. Safer instead and I'm so glad this happened. She is incredibly warm, compassionate and approachable. She really makes you feel safe as her patient (pun intended :)) Dr. Safer played a vital role during my pregnancy journey and I ultimately had a very positive birth experience with her, the L&D nurses, and my doula at CPMC Van Ness. The L&D nurses at CPMC were even raving about how much they love working with Dr. Safer because of how approachable she is relative to other OBs. Thank you for everything Dr. Safer!

I've debated for AGES whether to write this and I hate that I have to. But when I got a letter…read moresaying she was moving to a 6K/annum concierge model "but would serve as my point of contact for general medicine too" I basically had to breathe into a bag. I've had PTSD from medical malfeasance since childhood, so when I say I trusted Ricki with my life for almost 20 years, it's not nothing. I saw her as a friend (like I've been a guest in her home/ socialized w her outside the office). I couldn't afford her -- cut the food budget! I left San Francisco and it took most of a day to accommodate an appt? worth it. She name-drops famous people she knows and or treats? Fine, whatever. During a serious PTSD escalation a few years ago, a psychiatrist threw enough pharma spaghetti at me that I unexpectedly developed a physical dependency on a benzodiazpiene. (I was on a medication that can cause seizures so this was serious). Ricki offered to oversee a taper and literally conditioned it on me not trying to "tough it out" and to call immediately if any adjustment needed to be made. it was months before I needed to take her up on that, but when i thought i'd successfully completed weaning off his crud, I unfortunately did enter a gnarly discontinuation syndrome. So I did as I'd been instructed and phoned in a request for one more refill of the taper medication and advice on how to schedule the doses so it could truly be the last round. "Ricki is no longer comfortable overseeing this. We're not able to process your refill." No context. no explanation. No "Hey let us know if you have a grand mal!" I have no idea why. All I know is she wantonly abandoned care she had promised to provide, utterly broke my trust and left me in pain and scared out of my mind. I tried to schedule a phone call to understand what had actually happened: we had a 15 minute call (8 minutes of which i spent on hold, i made a note of it) where she refused to engage with my questions, made some airy remarks about pyschiatrists who take insurance... and then BILLED ME FOR IT. The nurses in her practice are great. In her heyday, so was she. Had she ever given me the basic human courtesy of acknowledging the rupture, I'd still be her patient. She is not safe as a "one stop shop" general practice doctor. She entitles herself to decide when she does and does not have to honor her commitment to provide care. You won't see it coming, she will not apologize or explain, but she will charge you 6K a year for it. I cared about Ricki in a way I've never cared about a physician before. And she betrayed me when i was at my most vulnerable. She broke my heart.

Ricki Pollycove is the best Gyn anywhere. She has saved my life several times. When no other…read morephysicians could help me, and I was extremely ill. She understood my history and put me back in the correct direction. Yes, she's concierge, but any excellent physician has to be in order to be compensated reasonably. I'm forever grateful for 30 plus years of care from Dr Pollycove.

We're so glad we chose Dr. Grijalva as our OB for the birth of our child. I have a friend who's a…read moresurgeon at UCSF who recommended her. My friend wanted to see the same person each time for her visits, as many OB offices have you rotate through different physicians, which is why she picked PacGyn and Dr. Grijalva in particular. Dr. Grijalva is an absolute pro - she is super experienced and knowledgeable. She's excellent at communicating what's going on, and she has a pragmatic but warm bedside manner. My wife and I had a lot of questions at some of our visits, and she never made us feel rushed. My wife ended up with some complications in the delivery, and we were so happy to have Dr. Grijalva helping us navigate through it. We always felt like we were in good hands. There are definitive downsides to the practice. They are very regularly behind schedule, sometimes up to 45 minutes or more, especially for appointments booked later in the day. They have WiFi in the waiting room, so we just brought our computers and planned to work from the waiting room. Also, as other reviewers have noted, the front desk staff can be quite difficult. One of the main receptionists is often somewhat unfriendly, even around basic things like scheduling appointments. In general, if you need something from them over the phone, it's probably going to be a challenging call. That said, it was never that big a deal, and dealing with the lateness and the front desk staff was well worth it for having Dr. Grijalva's excellent care and guidance. I recommend her, and PacGyn, highly.

Dr Grijalva is the most caring doctor I have ever worked with. She sees me and demonstrates that…read moreshe respects my goals even when we are making hard health care decisions together. Dr Grijalva literally saved my life and was there when I woke up from an emergency surgery with so much compassion. She answered my call and helped me on her day off during another hospitalization even though I hadn't seen her in over a year. Dr Grijalva has offered me empowering education and space to make my own decisions every step of the way. I can't thank her enough!