I had some damage to my back door and it wasn't closing properly. I called and the same day they…read morewere able to work on it. I was quoted 2,000$ at Danas and Nick repaired and didn't replace it for a fraction of Danas quote. It looks like new and I couldn't be happier! I will be returning for any and all work I need in the future! Thank you Nick!

Molly and Wayne are simply the best in service work, body work and referrals. Trustworthy and fair…read morethey are the go to garage for my vehicles.

Got a bit of experience in the auto body repair industry from the insurance side of things. Wayne…read moreis a pain in the ass, Molly is a sweetheart. Together they do the best work in the the tri-city area, hands down.

Jeff and his son just brought my 68 LeMans back to life! They both did a lot of work to restore the…read morepanels, including welding metal patches rather than making her a bondo buggy. It's hard to come by someone in this line of work with these skills. I really liked that he's passing the knowledge down to his son. Thank you for all the amazing work, and for a beyond fair price!!!!!

I called Jake the owners son and after my 20 minute ride he came right out and repaired my car…read moreimmediately. He then went in the shop and ordered the part that I needed immediately. I cannot say enough about his professionalism and detail to care for his employees. I will be a regular customer as long as I am able to drive. Thank you very much for being so kind. Geoff

Recently had a tree limb hit my car causing damage to the hood, roof and rear hatch along with a…read morebroken windshield. Hanser Autobody was recommended by a friend. I couldn't be happier. They were professional to work with, reasonable price wise and did excellent work. Highly recommend.

I've gone to Hanser since 2014 and been consistently more than satisfied, I've been pleased. Their…read morework is really good and dealing with them is really good. They are completely trustworthy, and ready to go the extra mile. A+ is not high enough for them.

Without a doubt best customer service and attention to detail of literally any business i've…read morepreviously interacted with. Jason is friendly, honest, thoughtful, fair, and extremely skilled. The receptionist (never got her name) would call to update me on my car and it's progress multiple times throughout the week, and had an air of kindness and warmth that rivaled that of some close relatives. The finished product (repairing smashed tail light and dented/scratched metal) looks somehow better than it did when I first got the car, and only took 5 days, which is exactly what Jason had estimated prior to receiving the car for repair. Outstanding communication, efficiency, and overall work, the finished product far surpassed my expectations as did the customer experience. My Volkswagen and I thank Jason and the Mirror Image team very very much, and I will be telling everyone I know about my experience. Thank you!!!! - Jack H

Jason goes ABOVE AND BEYOND !! I am a business coach, and all I can say is if all business owners…read moreran their business with the attention to customer service that Jason does, I would be out of business. My son was in an accident, and we had the car towed to Mirror Images from a referral from another happy customer, and I feel so blessed to have ended up here. Jason thoroughly explained everything to me and even helped me understand how to work with my insurance company. I cannot say enough great things about how much time and care he put into making sure I understood all that was happening. I highly recommend Mirror Images for your autobody work. I give him a 10+ out of 5 stars. THANK YOU so much! Kim

I had been researching paintless dent removal services in the Boston area for a while and even…read morefollowed a few on facebook since I am particular about who touches my vehicles. Seacoast Dent Repair was one of the business I followed. I am glad I did because there are some really impressive before and after shots on the page. Not only do they fix dents, they do touch up paint, cosmetic wheel repair, and other various body work services on high end exotics, classics, all the way down to your typical commuter car. It looked like my hood was closed on a tool at some point and a dent was pushed up from the bottom of the hood and the paint had cracked. I wanted to try paintless dent removal rather than refinish the entire hood. Matching metallic paint never seems to go well. I figured I would give Seacoast Dent Repair a shot with my classic convertible. I received the same excellent service from Scott as the others below. Scott traveled to the Boston area to work on my car. He explained the potential outcomes and we decided to move forward. He pulled out a multitude of tools and got to work right away. Sure enough, he was able to get the metal perfectly flat again and was able to repair the cracked paint at a price that was much lower than I anticipated. I am very happy with the outcome. This says a lot. I am very picky and notice the tiniest of details on my weekend cruiser. Overall, the process was painless and efficient. I will be calling Seacoast Dent Repair again to handle door ding repair on my SUV.

My car was dented severely from acorns during a storm. There were somewhere in the order of 40+…read moredents. Scott at Seacoast dent repair not only got all of the dents out but found and fixed some others that didn't come from the oak tree and came and picked up my car so I had something to drive. These guys go above and beyond. Highly recommend Scott and Team; top notch!

I dropped my car off to have it detailed due to the muddy spring weather and my Labrador taking…read moreover the backseat. After picking it up at Final Finish you wouldn't even know I had a dog!! It looks better than it did when I bought the car!! The price was right for the work and everyone was super nice! Only downside is it's hard to find because there's no sign outside and it's attached to the Chevy dealership

From the owner: Final Finish Collision Centers is the auto shop to call when you've been in a major or minor…read moreaccident. We've been putting drivers back on the road in Saugus MA, Peobody MA, Wilmington MA and Dover NH. for 20 years. Our technicians will help you every step of the way, negotiating with the insurance company to make sure you get the quality auto repair services you need. Come to one of our collision repair centers today.

I cannot say enough good things about my experience with R & J Auto Body, particularly Jim, who…read morehandled my Scion's repair. The work on the car was absolutely flawless--it looks brand new, which is incredible considering the damage. What truly sets them apart is their customer service and integrity. First, the communication was stellar. Jim took the time to update me at each and every step of the repair process. More impressively, he went into great detail explaining the potential for any future problems related to the accident, setting clear expectations, which is a rare quality in this industry. Second, I had a very embarrassing mix-up regarding the payment. I was unable to process the payment for about an hour due to an issue on my end, and the team (Emma, etc.) showed me nothing but grace and patience. To make matters worse, I mistakenly and publicly blamed Jim for charging me twice when the duplicate charge was actually a pre-authorization that resolved almost instantly. Jim handled my mistake with total professionalism and kindness, immediately clarifying the situation without making me feel foolish. R & J Auto Body does amazing work, and they treat their customers with respect, even when the customers are wrong! As the saying should be, "We all make mistakes except for Jim and R & J auto body."

Many years ago, I had a legendarily terrible experience with an auto group in the seacoast area…read morethat shall remain unnamed because it's irrelevant to this review. I honestly believed the utter incompetence would remain unmatched until the day I died. And then I had the misfortune of having to deal with R&J Auto Body and I was proven wrong. I can't fault these people for the body work. They did the work, apparently properly, and it looks like the damage that occurred after my vehicle was stolen out of my yard and later recovered never happened. The problem is that what they told me would be a two and a half day job ended up taking just under three weeks, and even then it took me threatening to have the vehicle towed somewhere else for them to get it done. Customer service is an absolute joke to these people. They don't care how long it takes, they don't care how much hardship they cause you, and they don't care how they're perceived. I can only assume this is because they've somehow weaseled their way into being a "preferred" garage with at least one insurance company, so they figure they don't need repeat customers. Honestly, I should have known this would be an issue on day one, when I was told they would call me to schedule an appointment as soon as my insurance estimate was approved. After not hearing from them for six days, despite knowing the estimate had been approved, I gave up and called to make an appointment myself. They gave me one- for two weeks later. This wasn't a huge issue for me, since I understand it's a busy time of year, everyone is short handed, blah blah blah the usual. The day I finally dropped the car off, I was told it would be ready "at the end of the week." I heard nothing at the end of the week, so I called on Friday and was told "The lock set had to be sent back so as soon as that gets here today, we'll get it installed and tow it to the dealership to be reprogrammed." They told me they would call me back and let me know when it had been towed. I did not receive a call. I called again the following Monday to inquire and was told "The lock set is being installed today and then they have to tow it to the dealership to be reprogrammed." There was no explanation as to why this was not done on Friday when I was told it was being done, no apology for the delay, nothing. They told me they would call back as soon as they knew when the vehicle could be reprogrammed. I did not receive a call. I called again the next day and basically got blown off, so I called again a few hours later and mysteriously, the car "ready to be picked up." I drove over after work after arranging a second person to drive back from the garage. Upon pulling into the lot, we saw my car sitting right up front- with the key in the ignition and no one in sight, so that's neat when I've already recently had my car stolen once. We looked inside, and the interior detailing that was part of my estimate had not been done. The car was filled with trash and upon opening the door I was smacked in the face with the reek of cigarettes, exactly as it had been when I dropped it off. I walked in and inquired as to why the car was still full of trash and smelled of cigarette smoke and Jim's immediate response was "That's not on my estimate!" When I responded with "Well, it's on mine," he suddenly found the time to shuffle through the paperwork and see that, in fact, it was on the estimate and he had "missed it because there was a zero on that line." A quick rewind regarding this statement- the day I received the estimate, we heard Jim tell LJ, "Put a zero on that line and write 'per invoice' because we don't know what the final cost on the detailing will be" since the detailing is outsourced to someone else. Now, all of a sudden, Jim didn't see the detailing on the estimate even though he was the one who indicated there should be a zero on that line, so one assumes that's a regular practice? Interesting. Anyway, Jim told me he would call the detailer and find out when he could get the vehicle in for detailing, and indicated he would call and let me know. I left, still without my vehicle, and in case you haven't already been noticing a theme, I did not receive a call. On Wednesday morning I called AGAIN and was told, "I THINK they're on the way to drop it off to be detailed now." I specifically asked them to call me when the detailing was done and the car could be picked up. I did not receive a call. Long story short, at this point the next time I called it became a screaming match, he made more excuses and told more lies, and I finally got the vehicle back after threatening to have the vehicle towed somewhere else to have the work completed. I will not ever be back and I will make a point of telling everyone I know to go somewhere else.