He's been GP for me and my adult son for years, and now for my daughter now that she has aged out…read moreof pediatricians. Besides being a great and thoughtful doctor who always recommends food and lifestyle changes before drugs, he's a wonderful person. I can't say enough about how great he is.

Recommend by an Orange County Med Group and a local associate. Reviewed his background and knew…read morethis is the environment we (spouse) wanted to be a part of. Stopped by office spoke with very efficient staff members. Confirmed with my insurance, acknowledged Dr Madrid as our PCP. Provided complete enrollment materials. Appointment confirmed. Dr Madrid was a pleasure to meet. Set my schedule, we are off and running. Looking forward to a healthier new year.

Spoke with Joanna at Rancho family medical group today to schedule an appointment today is Tuesday,…read moreJune 16 and it was around 8:35 AM. She was wonderful, sweet, professional, and extremely helpful. She represents this medical family in outstanding fashion. Thank you, Joanna.

Nice new facility but thats about it…read more Will bill you full amount without letting you know there was an issue with information to bill the insurance. Other offices give you a heads up to fix the problem so that they can submit claim. I also asked for a simple question and its been months and the doctor hasn't reached back to me yet regarding the request. Also having your meds sent to walgreens is a pain. They say they did it and I go to walgreens and they say they have nothing. Lack of customer service and organization. Going back to kaiser who treats their patients with some care and actually follows through...

Went in for my first visit today and left feeling so happy and heard. Nicole O'Neil was absolutely…read moreamazing. She listened to all of my concerns and was so helpful. I felt seen, heard, and taken care of. I can't tell you how hard it is to find an office where the staff actually cares about you as a patient and your health. So extremely happy I found this office!

Great care and service! It was so easy to schedule an appointment and I felt that all the staff…read moreactually cared about my overall health!

Doctor Gutierrez is a wonderful listener and responsive to all concerns…read more The office was very efficient and courteous. The wait was minimal. I plan to make Gutierrez a long term Primary for me and my family.

I scheduled an appointment for the end of April at the beginning of March and was just contacted by…read moreoffice staff, 10 days prior to my appointment, and was told the doctor can no longer come into the office that day and was offered his next available appointment in the first week of June! He did this to my business partner last year, made him wait 2 months for an appointment and then canceled on him a week before and scheduled him an additional month out. I was offered a sooner appointment with a PA, if I was OK with that, I wouldn't have waited over a month for an appointment with my primary care physician. After having seen this doctor do this more than once, I don't feel confident that he actually cares about his patients. It seems like he just decides to take vacations on a whim, regardless of the appointments he has scheduled. I will be selecting a new primary care physician.

Dr Toupin is an awesome doctor! He always takes the time to listen to us and he always has great…read moreinformation for whatever questions we ask. His staff are also amazing. They help us whenever we need them to. Thank you Dr Toupin for all of your help and expertise.

Dr Toupin has been my primary doctor since I moved here from Oregon in 2021. His office has always…read morebeen courteous and helpful. Sometimes the wait can be long but not outrageous. He takes his time with his patients. He is thorough. I see him yearly for a check up. It's been great every year.

Dr. U's office staff is horrible, they are inefficient they don't call back with results. I made…read morean appointment a month ago. They called to today and cancelled my appointment proceeded to tell me there is no openings until September. When a complained, office said oh year that girl has messed up appointments before. We will have to do something about that. A little late now my appointment isn't until September. The office staff is a reflection on the doctor.

Compassionate and patient. She took time reviewing my records and talking about my concerns. Great…read moreexperience.

This is for the Menifee location. A few reviews below talk about the Murrieta location…read more... I was assigned Dr. Atiga as my new primary care provider from my insurance as of summer 2026. After one appointment I would say his services and care are average. You can tell this office gets bogged down with simple issues, but his staff and him were quick with submitting labs, imaging, and prescriptions. The clinic is very up to date with using the online portal/app so you can quickly review your paperwork and message the provider. The only concerns I have is that sometimes it takes 2-3 voicemails to get a hold of someone, they are very adamant about you filling out paperwork via the portal prior to your appointment, but then you arrive and still fill out similar paperwork..., and lastly, as mentioned above, due to a lot of patients it feels like the medical team is indifferent when it comes to patients. I think this is medicine practices everywhere because people go to urgent care, ERs, doctor offices, etc. with issues that can be self-treated which then ruins the experience for people with more troubling symptoms/issues. I will update this as my care continues.

It is amazing how the demeanor of the receptionist can destroy the reputation of an entire…read morebusiness. Scheduled an appointment and showed up at the scheduled time (4:00), not 3:45 early like they asked, but this was due to traffic on the 215 that resulted in a 1 hour drive from north Temecula to Menifee. I walked in and was eventually by Rita, the receptionist, that my "provider", Cassandra, was refusing to see me and I had to reschedule. I asked multiple times to speak with her or the person that made the decision but was refused this option. There was no consideration of the reason I was being seen or that I had sat in traffic that I was not in control of as the reason I was not early for my appointment as they asked. The service here has completely gone down the drain with his expansion. Dr Atiga used to see everyone with a smile but now I feel like a number only, I am a bill due for them or money. Eventually, after I called the Murrieta location and asked for a supervisor, I was allowed to speak with the Supervisor at Menifee. Rita pulled a trashy excuse and claimed I never asked to speak with a supervisor previously. She is a gross excuse of patient care. Now, it should be known that after I finally got to speak with the supervisor, at 4:20 pm, Jason, the other PA saw me and all was handled, but it should have NEVER, come to me having to call another location and demand to speak with a supervisor to be seen. This is not a joke, is it time to find a new PCP. I am not paying good money for insurance to be treated like garbage by this receptionist. Dr Atiga, feel free to call me. I'd be happy to tell you more in depth about how your employees are treating the patients or customers or the reason you have a practice.

Dr Danek is nice and easy to talk to, however her staff are the opposite!…read more Always rushing you, cutting you off mid sentence in person or the phone as if you are just ruining their day. I called today to ask for a referral to be mailed ( don't know why it has to be picked up anyways) they can't afford a stamp? That's crazy!! I was cut off mid sentence by the person who answered the phone and I just said never mind and hanged up. It's just hard to get help/respect from her front desk staff. It's too bad because Dr Danek is a good Doctor.

Dr Danek is very patient proactive. All of her staff members are also very amiable and friendly to…read moreeach patient. The type of care that she offers makes everyone feel very comfortable and special.

The office staff is incredibly rude. The office manager said that I could not be a patient there…read morebecause I did not schedule a checkup. They were very rude about it and I needed to be seen because of an abnormal breast exam, which they knew about. Horrible office staff.

The doctor's office staff is very disrespectful as they went out of their way to cancel my…read moreappointment when they have the VA authorization. I would never suggest nor recommend a doctors office who doesn't care for patients. I would never recommend or suggest them for care.