When we first moved to Temecula in 1997, Dr. Ocampo was the PCM for our entire family of four. She…read moretook excellent care of us then. I switched to Tricare West in 2014 before I retired from the military. Now that I'm on Medicare since November of last year, I had to find another doctor and fortunately, she popped up on the list and was taking "new" patients. I couldn't believe some of my information was still in her system from 2014. My very first physical exam will be conducted in March. Communication is very easy & convenient via their patient portal. All my messages are answered promptly and thoroughly. I'm very pleased & impressed with this system. I am overjoyed to be under her care again. She's very kind and compassionate as before. Her staff is friendly and helpful. I'm so glad that Kathy is still there as she was always so friendly & helpful. I know that Dr. Ocampo will keep me in optimum health as I advance into my senior years.

Dr. Ocampo has been my family's doctor for over 35 years, we basically think of her as family…read more She's taken such good care of both my grandparents through all their health problems. The staff is so friendly and helpful, especially Kathy and Emma. We're always met with a smile and taken right away for our appointments, never have an issue with referrals, prescriptions, or getting results. It's hard to find a doctor and staff who truly cares for their patients, but Dr.Ocampo has always gone above and beyond to make sure we received the best care.

DO NOT get Suzanne Chang as your provider. She's always rushing, she won't even do any kind of…read moreassessment, and just ask you a few questions and leave. She is retiring soon so she does not care. Your 30-60 minute appointment slot with her will turn to just a few minutes. It looks like all she care is making money out of medical insurances.

I am so blessed that I am going to this practice. Danielle Contreras, NP and Dr. Z are AWESOME!!!…read more They are so kind and extremely professional and take the time to talk to you, Dr. Z spent 45 minutes with me yesterday and she actually cares about not only your physical health but mental health, as well. It's been my experience, that doctors are not thinking of their patients needs, but how many test they can put you through, I believe that's how they make some of their money. Dr. Z (Zickafoose) is my Primary and she was referred to me by a good friend. I have never been so happy as I am with this super professional and kind practice. My last doctor, stared at his computer and never really acknowledged me. And it was always a rushed appointment it seems.... TELE visits were a 3 minute phone call. Danielle Contreras, NP was very thorough with my TELE visit and she did it via video conference, I was so happy I didn't have to drag myself out of bed and she took her time. To say I am beyond thrilled would be an understatement.

FANTASTIC DOCTOR & STAFF!!! Lisa is the absolute BEST! She worked hard to find a specific…read moreUltrasound place that I needed & her communication to be honest, saved my life!! They truly care & Dr Hizon follows up more than any doctor I've been to! HIGHLY HIGHLY RECOMMEND if you want to change your life, get healthy & receive the best care that you can get!!!

One star only. The other 2 are for the staff. Our…read moreexperience: He diagnosed my wife as having Type 2 diabetes. She had an A1C of 5.8. He prescribed her the works, metformin, insulin and EpiPens, monitors that don't work on her kind of skin etc. As a diabetic myself, I knew that none of this medicine and paraphernalia is not necessary for an A1C that is barely pre-diabetic. Instead of giving her the gloom and doom lecture and scaring her, a brochure about nutrition would have been the cure. A reduction in white rice consumption brought her down to the 4.0's. Never went back..

Extremely disappointed with the level of care and professionalism here. Dr. Nguyen's office is…read moredifficult to reach and the front desk staff, specifically Desiree, is unprofessional and confrontational. Despite having documented imaging (MRI/CT) of a back injury, the treatment feels dismissive. They lack flexibility with appointments and seem more focused on billing for notes and redundant vitals than on patient comfort or resolution. They even lost the record of a previous telehealth visit I had with the doctor. Once my current treatment is over, I will be taking my business elsewhere. Avoid this office if you want to feel heard and respected.

I was in need of a new primary care closer to my home and Dr. David Nguyen was recommended and in…read morenetwork. The whole experience was wonderful (except when I forgot my paperwork stack and had to redo it oops). Dr. David Nguyen is awesome! Very knowledgeable, straight shooter, and cares about the result not a quick fix or cover up. The whole staff was also amazing. I especially loved when Michelle assured me that she would take care of back end and fighting the insurance company to get what I needed. It was endearing to see a whole tight knit staff so caring and passionate.

This was my first time at this office. I was impressed with the excellent customer service at the…read morefront counter as well with the help I received from the medical assistant. Nicole, the Nurse Practitioner had a stellar bedside manner. The office was very neat and clean. The atmosphere was very welcoming. It was spacious which made it very easy for me to move around with my walker. Kudos to everyone at Grace Family Health

Went in for my first visit today and left feeling so happy and heard. Nicole O'Neil was absolutely…read moreamazing. She listened to all of my concerns and was so helpful. I felt seen, heard, and taken care of. I can't tell you how hard it is to find an office where the staff actually cares about you as a patient and your health. So extremely happy I found this office!

A doctor's office that really cares!! I highly recommend Virtue Primary Care & Dr. Jeremy Gomer…read more Great office experience.

It breaks my heart that I have to come back and update a once glowing testimony about this place…read morebut after being an established patient at this office for primary care I now am being left on a back burner and having my needs ignored. What once felt like a teammate on my side helping me reach my healthcare goals has now become just another form of control over my life keeping me "in my place" and disallowing me from getting what I need to live my best life. Gatekeeping behavior from office staff who shut me down and are rude and abrupt when dealing with me. They put things in my chart that rightly have no place and then when questioned about it my request are outright ignored. They misinterpret my requests and then send me a cold sharp email outlining why they will not assist me with my request even though they openly admit in the email to have misinterpreted my request and are just trying to make my life difficult. Be careful who you trust to take care of you and your family because once they start putting stuff into your medical records its there for forever and there is no correction to their mistakes that rooted in their misinterpretation of the information you provide them. They will then blame you for not having provided true and correct information so I would advise everyone to take your request to this office in writing and only in writing and to always retain a written copy for your own records so they can not do to you what they are doing to me.

Dr Danek is nice and easy to talk to, however her staff are the opposite!…read more Always rushing you, cutting you off mid sentence in person or the phone as if you are just ruining their day. I called today to ask for a referral to be mailed ( don't know why it has to be picked up anyways) they can't afford a stamp? That's crazy!! I was cut off mid sentence by the person who answered the phone and I just said never mind and hanged up. It's just hard to get help/respect from her front desk staff. It's too bad because Dr Danek is a good Doctor.

Dr. Danek has been my family doctor since Dr Danek started taking patients. She has always been a…read morevery professional and supportive physician. Dr Danek has helped me through my most challenging moments. She has been supportive emotionally as well. Dr Danek is amazing!!

While my significant other and I were calmly discussing our son, a staff member entered the room,…read moretold him to leave, and then began questioning me about my safety. There was no argument, no conflict, This action was unwarranted, intrusive, and based on an incorrect assumption. Furthermore, the way the staff member addressed my significant other was inappropriate, misleading, and disrespectful. Removing him from the room without explanation and treating the situation as if there were a safety concern was not only unprofessional, but also created unnecessary distress and discomfort for both of us. I understand that staff may have protocols they are required to follow, but this situation was handled poorly and without appropriate judgment.

If I could give zero or negative stars, that would be a more appropriate rating. My mother had…read morevisit in December of 2024 in which she and her doctor, Helen Tran, MD, spoke of her seeing an ENT for her particular problem. She left that appointment with no referral. She realized that she didn't have the referral after the fact. She called multiple times to get the referral to which she was told in the month of January 2025 that she needed to come and see the doctor again for the referral! She called multiple times to get the referral, but they continued to tell her she needed to see the doctor for again. Does that make any sense after she just saw the doctor only a month prior?! Today 2/5/2025 I called to speak with the staff that does the referrals, to which they told me that her appointment in December was only a Medicare wellness visit. That the appointment whether she had a problem then or not was not an appropriate appointment for a referral. The exact words were they needed a "diagnosis". To which I said, if you guys could diagnose what she has and takes 2 separate appointments, they could "diagnose" then they should also be able to treat otherwise there would be no need for a specialist. I also work in the medical field; this is a racket. No wonder patients are frustrated with medical care. It's completely mismanaged, inefficient, and the office staff leave a lot to be desired. The two women I spoke with today were Jasmine and Melissa, the seemed very disinterested in why I was upset. Clearly the point of the December visit is so they can get their year end billing done with Medicare. I seriously can see no reason otherwise because my 77 yr old mom wasted her time going to a doctor just to tell her she needs to see an ENT and then not give her a referral. I think I'll be talking to her and have her get her medical care elsewhere from now on.