I bought Fred's life rtme warrenty, I spent over a $1000.00 plus lens with everything. Your front…read moredesk individual does not want to look up my invoice on your old sytem. I been lied to and I spent a lot of money there. Your service stinks with the new ower. No accountability, she rude, lied and doesn't belong there. I will never got back to your group. I want my invoice for my Fred's, the total cost so I may get another pair, so I have to tell my insurance company that it like pulling teeth. A paying customer no matter how long deserve. I deserve 1st class service. You guys to even make the cut with the lies and no sevice from anyone. I called 3 times each time is a different lie, instead of wasting time she should got this invoice and be done. Who picked this new sytem with out all history of clients. I did technology all of my life and this should of been addressed right off the bat. Your whole group seems like there as no protocol, no customer service structure. Poor, rude and lie/ don't what to do a job. You need to know. All true. If you can please go into old sytem to generate a invoice, going threw insurance as you know I need proof. Mr. Sanchez 419-346-3504 call if you want to organized your business. Currently your group is on very poor status with me. If you care please get invoice. Thank you. Need asap for invoice per insurance instructions. I can't just pull a number out of the blue, need invoice. Thank up u and I hope you have the ability to adapt in todays business world. Front line is your life line.

Inept. The doctor I…read moredealt with there was ok, but the entire staff beyond him was worthless. From scheduling appointments and billing me, to performing tests, and fitting glasses, the women were terrible at their jobs and for the most not pleasant to deal with. A woman gave me a test, during which I questioned her doing something a certain way. She told me she was doing it right and continued. When the doctor later commented on the odd results he was seeing, I mentioned my concern and guess what, never having even know of this type of test or the apparatus involved, I knew more about how to do it than the technician assigned to operate it did. The doctor did reprimand her about it, but still. I came in to them explaining how the prior place had messed up the focal points of my lens for my last pair of glasses, and sure enough, they did the same thing. They had taken "pictures" in doing a certain test. On getting my eyes examined the next time (somewhere else), I called to get these "pictures" for the doctor to compare. They not only didn't give me the pictures, but told me I had never had any sort of such a test done, so the pictures didn't exist. A flat out blatant lie. I just don't know if it was ineptitude or to cover up their having lost them. If it weren't for this being something a bit serious, it would be laughable how terrible a place this is.

Dr Knupp is very gentle with me. I do not care for things around my eyes. He is very thorough. He…read moreexplains things to me in wods that I understand completely. The glasses that I ordered are well fitting

I've never went anywhere else because I didn't need to. Dr. Costa has always been my eye doctor and…read moreI will continue to go here because of the great service. He always gives me a free pair or contacts between visits when I'm updating my prescription.

I had actually postponed my recent yearly eye appointment with this Covid but was having trouble in…read moreone of my eyes and knew I needed to be seen. Making the appointment was very easy since the office personnel are so helpful in assisting. We went over some of the Covid related questions and I was instructed what to do when I arrived for my appointment . Inside the lobby there were hand sanitizers even before I walked in the office and my temperature was taken upon entering. The chairs in the waiting room were sparse and spread out far enough. No one was actually waiting inside except for the patients that I could tell. That was appreciated. I see Dr. Lauf and before that I saw Mandy and she was very professional, and I felt safe. The room appeared very sanitized. Dr. Lauf is always a listener and I trust his advice and directions explicitly. I will go back for a follow up and I thank these Physicians, Technicians and Office Personnel for their dedication all the time but especially in these unknown times. I feel very confident in this office setting.

I have seen Dr. Orgel ten times and he has been great. Very professional and extremely…read moreknowledgeable. The support staff also does a great job and I highly recommend Dr. Orgel.

My mother has macular degeneration. These people are very nice to her. They take their time, and…read moregive her a thorough going over everytime we visit (about once every six weeks). My mother is almost 80 years old, and sometimes has trouble following their instructions, but they work with her until they can give her the best possible care. The staff is nice, and competent from the opthamalogists down to the office workers.

Everyone was very kind. Did not have to wait long to see the doctor. Would highly recommendread more

I went to the Perrysburg Eye Center for an eye exam. From the first moment of making my…read moreappointment by phone, to checking out with Celia, the care was excellent. Dr. Clark was kind and professional. Her assistant, Leanne was also compassionate. I am afraid of anything near my eyes so I'm not a perfect patient but I was calm and reassured throughout the entire appointment. I highly recommend this practice and thank them for the good care.

I have been going to Dr. Marra for over 25 years. He is the absolute best! He is caring and takes…read moretime to get to know you. I was quite concerned to read the negative reviews about the folks "in front." Happily, rudeness and feeling hurried has never happened to me. I am one who looks to Yelp when assessing a new business. I do weigh reviews and am willing to give any business a chance to weigh those mixed reviews for myself. Please give Dr. Marra a try! He IS the best.

Every time I have an appointment I have to wait about an hour in the waiting area to see the Dr. I…read moreeven call early to see if they are running behind but they will not confirm or deny what timing is looking like. I am actually surprised I am the only one who has reviewed this office about the extraneous waiting.... Well, if anyone needs me, I'm in a the waiting room still.

It went very well my eyes did not hurt at all afterwords. This was the best decision thank you I…read moreappreciate it a lot thank you for fixing my vision

I'm very surprised to see any negative reviews about the staff and Dr Zysik…read more I have known Dr Micheal Zysik for over 13 years. In the 13 years I have had great service. They are to be commended for providing an incomparable service to the community in a time when lack luster corporate services are not only dominate; but what most insurance companies would prefer in order to cut cost and meet quotas. The quality of examination along with the selection of frames is unique as well. In fact, the quality of the frames is so good I have only had to purchase three frames since the time I've been a patient. Don't think very many corporate based made in China frames can compare in quality and durability.

Very attentive and friendly. Dr. Brittain took his time doing my exam and Rob helped me pick my…read morenew frames and explain my options with my insurance. Great staff, great location and accommodating business hours. I found my new optometrist.

Small business, always super friendly and helpful service, great selection of glasses 10/10read more