Karen, at front desk check in was unbelievable rude. She added unnecessary obstacles that resulted…read morein my children's appointment being canceled. My husband had brought the kids to the appointment when this happened. I called to speak with the office manager, Megan, about the situation and she hung up on me.

Please don't go to this organization! The eye appointment was fine. Everything from there on out…read morewas by far the worst Customer Service I can recall having in quite some time. There is nothing about them that will accommodate anything for you. One person tells you one thing and another person tells you another. My prescription was incorrect And getting help has been ridiculous. Not to mention rude people at the desk just terrible. Perhaps you'll have better luck, but really , will take that chance when there are far more professional places to go!

I've seen Dr Tao for 2 yrs after many long waits and spending 100 k and promised you will see…read moremuch better IDid not! I was doing these procedures to avoid having painful injections . Then I had to go back to getting them. For me topical gel pain meds that go on the top of eye when the meddle goes deep into your eye does not work.He stated it's not painful I have people from 7 to 85 That get them and they don't think it is painful ,but if you want to scream go ahead I don t care. When l asked him for pain meds or something else he said my insurance does not cover it . It also was painful at the injection site for 10 days I saw Drs at the Cleveland clinic and got a pain shot first and then injection. Much better and one day recovery Now how do you explain that he could not get them to pay another one could ? Also during the other appointment they said he did some questionable work Now it s up to you if you go or not.

Great professional, kind, caring, cool, good listener and excellant at explaining things. Plus very…read morefriendly staff. Sometimes a bit of a wait.

Staff was amazing. Dr. Rhee was extremely knowledgeable and treated my daughter excellent. Not…read moreoften is a kid excited to go back to a doctors office. Office was clean and very well kept.

The doctor was good at the initial visit and the day of cataract surgery. Surgery itself seems to…read morehave gone well. Patient care after-the-fact is horrible. You have to deal with the Call Center in Chicago but staffed with those who do not speak English well. Not trying to be critical because they are super nice and patient but it's extremely difficult to understand them and there's only so much you can do because you will NOT be given contact information directly to the office you want to call. The follow-up visit was scheduled in my hometown, only to find the place CLOSED for the day. I was told that I had the wrong date and that it was on another day. That would have been very odd for me to have agreed to that since I was going to be on VACATION and OUT OF TOWN. I stood in front of the receptionist the day I put it in my calendar and repeated the date several times, which she agreed was accurate. When I finally got in for the visit to get the prescription for my new glasses, the doctor totally botched my prescription. Once it was filled, I can't see anything. I knew something was off when I looked at the power of the bifocal. It has NEVER been that high. Their "correction" left me seeing things cross-eyed. Trying to get back in to get this prescription corrected and they wanted to charge ME. Took some doing to get that fee removed. They FINALLY called me back with another appointment, however, I've made another appointment with my regular optometrist. My NEXT cataract surgery will be done somewhere else. BTW...mine is the first and only review for the Toledo office. You will notice that they have several locations in Ohio and Michigan. Look at all the reviews before making a decision. You will find that many are saying the same things at the locations where they went.

Fortunately, I chose NOT to be a patient of theirs, quite by a dumb mistake on their part. Went to…read morethe office just on a whim, and spoke to one of the office people who told me to have my records sent from my former ophthalmologist , and then they could schedule an appointment. When they received the records, I went to the office to schedule, only to find the door locked, lights off, but the "open" sign hanging. From the parking lot, called the toll free number for some information (thinking they might be out for lunch at 10:30 AM) . The CSR, who barely spoke English, called the branch on their private line, and told me that "no one answered" DUH! She offered no other information. Why the individual offices don't have their own numbers is beyond me. I took these two red flags as suggesting a shady practice, and scheduled with a different opththalmologst!

Don't waste your time . I had Cararact Surgery there. .had a few problems and I was referred to Dr…read moreSidowski in BG ..He did not correct the problem..then because the original Doctor left they wouldn't refer me to an opthalmogist.Said I had to go through this Sidowoski I refused. .He is an OD .who failed to correct it or even DIAGNOSE ITBTYE first time .DONT BOTHER !Tom Stevers ..the receptionist was worthless too !

I have been going to Vision Associates for several years. For the past few years I have noticed…read morethat the waits have gotten longer and longer. Recently i had an appointment to see if the "sty" on my upper eyelid needed to be removed by Dr. Abowd. After waiting an hour and having an assistant want to numb my eye with out even knowing if my eye needed treatment, I left the office. I've always like and had confidence in Dr. Abowd but an hour wait is ridiculous. Also no one communicated with me to say there would be a wait. That is typical of this office. No one has ever said anything about the unusually long waits. As much as I hate to not use Dr. Abowd, I need to go to an office that respects patients.

The wife and I just got home from our appointments with Dr. Kopan, We have been seeing Dr.Kopan for…read moreover twenty-five years. His staff has always treated us very professionally and politely. In our opinion, we have always felt we have been in very good hands with Dr. Kopan's knowledge and professionalism.

Excellent people and service. Great doctors. Highly recommend them if you need optical care.read more

Absolutely no complaints with my visits here. The staff was very accommodating and they were ready…read morefor me. From the receptionist to the assistant of the optometrist, everything ran smoothly.

From the owner: Sylvania Vision Center provides eye exams, glasses, contact lenses, adjustments, and repairs to the…read moreSylvania, OH, area. We accept EyeMed, VSP, Davis Vision, and Superior.

The Best Eye Doctor I have ever had. Office and staff so nice and Professional. Every test I had…read morethey explained everything in detail. I will be back

Always seen in a timely manner. Great people to associate with, very friendly and efficient staff!read more

6 months ago I nervously entered the building to receive LASIK. I had observed a patient enter the…read moreoperating room right before me and I was able to see part of the surgery on the screen. The doctor who took me in was so calm, pleasant, and gentle that I felt so calm going into the operating room. He talked to me the entire time and spoke about things he was doing. The surgery happened so quickly and I was out the door in about 30 minutes. The pressure on the eye was interesting but I felt absolutely no pain. All the side effects they said I would notice did occur and I felt prepared for that due to their preparation prior to surgery. I am six months out now and I have not had any issues, I am able to see clearly and even would say that I see better now than I could with glasses or corrective lenses.

Was thinking about getting Lasik and a few people I know recommended Toledo Lasik since that's…read morewhere they had it done. Got my free consultation where they checked my eyes, my prescription and answered ALL of my many questions. Couple months later I had the procedure and LOVE IT!! It was a smooth, painless process and I had results right after. As of today I'm a month out and still am beyond happy I finally had it done! Toledo Lasik's staff is phenomenal--answer any and all questions, make sure you're always comfortable and follow up. I highly recommend them now too!