I was dr Tran's patient since then she started this office, she was used to be more concerned with…read morethe patient's satisfaction and being on top of any issues but since last few years she hardly comes in and check the concerns and care about quality of work. She hardly stays in the room for a minute and make her staff to work the rest and by herself start working on the other client. Everyone needs more money but not giving proper attention to patient is not acceptable. Well recently I had the service done by her, I have crowned my teeth my front teeth have a bridge that came off I got appointment with her to get fixed she hardly works 5 minutes on me , didn't clean the bridge or my teeth and just glue it back and charged $440 for less than five minutes service. Apparently that was a mistake she had done and after a month that bridge came off again I came to get it checked then she said because of some gaps in between the bridge and natural tooth some bacterial infection happened so my tooth had been broken and have a big cavity underneath. She told her assistant to put that bridge back and give me estimate for the repair of $5000 as soon but since she has vacation and none working days so they gave me 3 weeks later appointment. The bridge when assistant put it back it was not even sitting on my teeth because of broken piece in then assistant told the Dr about it but didn't even give a second look and tried to fix properly with temporary bond she told me might be it will come off in a day but something from over the counter I can buy and use in the meantime and Waite for my appointment in 3 weeks. The next day it came off as she knew that it would be well I called the office if she can accommodate me in because it is emergency and can't wait for that long since I have been her patient since last 15 plus years and spent a lot of money every year including my whole family but Katelin replied back so rudely and said that she can't accommodate at all regardless. The worst worsted experience I had from her and by her staff. It was very frustrating and very unprofessional by her. I will never going back to her and neither my family. Very rude and unprofessional by her staff and by herself. I wish I could star her in minus 5

Loved the people in this practice!! Very caring and considerate and spent lots of time with us to…read moreexplain everything.

There are things in life we just do not like doing and dental work seems to be one of those things…read morefor most people..That said, I would fathom that its mainly due to the pain one is already in, or the perceived pain you might end up in, or plainly put, maybe its the needles. For me, it was getting rear ended where I managed to fracture teeth- my previous dentist at the time, had me on a treatment plan but for whatever reason was no longer reachable. I was desperate. So I put the call out at work (I work for a medical company) and my awesome coworker Eddie Brown said that I just needed to call her. So I did. (And since have recommended her numerous times, to friends at work!) They werent able to get anything from the previous dentist either, but she was able to start me on a treatment plan. That will have been a year ago in May that I started with her. I raved all over Facebook for my experiences, and truly thought I had put one on Yelp til I realized today, that I had not. Let me tell you the most amazing thing about the office first, they are detailed, to the core. They treat you like you are the only one there. They will work with you on schedules, they understand busy fast paced lifestyles. The assistants I have worked with, esp Brooklyn, are hardcore professional and friendly, she is always quick to smile and remembers you from the last time to the next. The desk staff (Kim and Jean, I think is her name) are sweet and friendly as well, and knows her stuff when it comes to various insurances and delays. Dr Wright and the original owner as well have both treated me, and it was like being seen by older sisters who are not only going to tell you like it is, but she is going to make sure you are not in pain. And here is the most amazing thing, and it deserves CAPS, pun intended, YOU CANNOT FEEL HER NEEDLES. I realize thats raising the bar, but she is THAT good. I simply do not know why there are no ratings for her on Yelp but I am rectifying that today with this one. I trust her completely and the drs she has had to refer me out to (repair root canal work, and an unfortunate extraction) were hands down the best in Louisville, and yet, I could feel their needles...Multiple visits in, she hasnt wavered in her attention to detail or that amazing ability to not let you feel the needle, including in the roof of my mouth. Do not let your dental work hold you back if its a fear of needles, you will not feel hers. Tell her I sent you!

Gotta hot date and need the grill shined up?? Been out all…read morenight at the club and lost a tooth in a wicked bar fight??? Haven't brushed since the summer of 69 and feel it's time to get your life back together?? My man Nullally has you covered. All the hygienist are over accommodating and let's not even talk about the dental assistants. You'll feel like stepped back in time at the way these ladies treat you. I feel like Dr Dan runs a 6 week Bootcamp before employment to make sure the staff is grade A! Life long customer here!!

I've been a patient of Dr. Greg Nunnally for almost 14 years and I wouldn't trade my dentist for…read moreanything! I trust him implicitly which is good because I've had a lot of work done (like six major surgeries in the past decade). He's compassionate, funny, honest, and a great dentist. He cares so much that he gives his personal number to patients when the office is closed and over holidays, in case of dental emergencies. His office staff are also gems. I've known them for years, but they take such effort to learn new patients' names and are truly interested in your needs. They all work very hard to accommodate patients especially when you are in pain or have an emergency situation. Dentistry can be painful and it can often be expensive which is why I value my doctor and his staff. They soften both blows with their helpfulness and warmth. I'll be very sad the day that Dr. Nunnally decides to retire. Until then, I'll appreciate his practice for the rare jewel that it is, a health professional that treats every patient like a neighbor not a number.

I went to Dr. Kurowski with a TMJ splint that was made for me years ago with another dentist in a…read moredifferent state. The splint had given me lots of relief, but had broken. I called numerous other TMJ specialist who said there was nothing they could do with it, but offered to make me a new kind of mouth piece. I finally gave in and had a new mouth piece made and it didn't help at all. I feel blessed to have found Dr. Kurowski who was willing to work on my old splint. He fixed it and went above and beyond to make sure it was adjusted correctly. I highly recommend him.

I was looking for a new dentist and a friend recommended Dr. Frank to me…read more My dental records were forwarded to him and today he filled my cavity. I'm a wimp when it comes to pain. His drill/filling was zero pain. As it turned out he also restored my old tooth's irregular shape to give it more bite functionality. What a deal! I began to realize that Dr. Frank is no ordinary dentist.. He's also an experienced, oral surgeon and a bite specialist. With all that, he took the time to go over some effective dental hygiene practices that were economical and new to me. What else could a person want in life... but an experienced, top quality painless dentist? If you don't believe me, just give Dr. Kurowski a try.

It had been way too long since I had last been to the dentist. *hanging my head in shame.*…read more But I met no judgment when I went back to Modern Family Dentistry. I was able to easily get an appointment when I called. And then I was called back without much wait on the day of my visit. Dr. Moldoveanu was quick and efficient when cleaning my teeth and gave me great recommendations on some new mouthwash to try. I also enjoyed talking to him about his kids and my own during the visit. I was in and out in less than an hour with a clean smile, new toothbrush and appointment for my next cleaning.

After a first horrible experience as a child, I've been terrified of the dentist my whole life. I…read morefinally worked up the nerve to look for a dentist after a 5 year hiatus and another bad experience. I'm so glad I found Modern Family. Kind and gentle, very understanding of my fears and best of all, he did a beautiful job fixing the large chip in my front tooth. A big relief to smile freely again. No pain during any of the work and no pain the following day. I'll never go anywhere else. Thank you, Dr. Andrei!

Very nice people work here. The receptionist to the lady that cleans your teeth. Everyone is…read moregenuinely nice. The doctor is kind , also good at his profession. I would recommend this place for dental work.

Dr. Barrett is great. Karen, that works up front, is not. She's a passive aggressive winch. Had I…read morenot been referred to Dr. Barrett, while undergoing different dental procedures, I would have never went to him in the first place. I will no longer be going there because of Karen's comments and odd attitude towards me. best of luck. I'll be finding another dentist.

Dirty office. I waited for over an hour and finally gave up. They never called me back to see the…read moredentist. I went up to the desk four times. The fourth time, the receptionist was returning to her seat with POP TARTS in her hand eating them as we spoke!!! Sorry, "we only have one assistant today." Two other people left right before me because they couldn't wait any longer either. TERRIBLE office on Hurstbourne. My advice would be NEVER make an appointment for something important with an office that has AFFORDABLE in the name! Really BAD!

I started my implant treatment with Dr. Haines, but after Dr. Seyal took over, everything went…read moredownhill. My bite was off, teeth were filed down, implant hardware drilled too far down causing crack and eventually causing them to break. I've been left without functioning teeth for months. I was told if I removed my negative review, they would "make it right," but nothing was ever fixed. At my last visit (after major knee surgery), I waited nearly three hours in pain, only to be given the runaround they didn't trim dentures to fit my implants lied to my face and said they didn't have the parts when tech brought whole container of attachments into room but doctor Seyal didn't know she did and tried to change them for universal parts that didn't originally go to my implants. When confronted about lies they laughed in my face. Prior to appointment they knew my situation and that I couldn't walk had to move appointments around get a babysitter and boyfriend had to take off work. I feel disrespected, dismissed, and dehumanized. My trust is gone. Patients deserve honesty, compassion, and proper care -- not broken promises and to be treated like garbage. Shame on this doctor and office for how they do business and treat people. If you value your time quality of work and service don't go here.

I would not even give this place one star if possible, but it won't let you. I had a bonding that…read morefell out and they told me they could get me in. This is not my original dentist that I go to, but we were close to this practice. So I went in an hour and a half later came out with a five minute bonding. They tried to sell me all this stuff about Bridges and plates and all this.. hand me sign something which I couldn't see cause I didn't have my glasses on. I was in the Dental chair. The only reason I went there is cause we were close to this spot. This is the worst establishment ever. I don't even think these people are real dentists. They had a helper that put in the bonding on my tooth. The last 10 minutes of my visit the first hour and 20 minutes was the insurance girl trying to explain to me that she's gonna get everything paid for by my insurance. Going real hog heavy into it how they can make the insurance pay for everything which I know is bull crap. Do not go to this practice! I have chronic pain and just laying in that dentist chair for an hour and a half for a 10 minute bonding was absolutely absurd. They're trying to grab as many people in there as possible. These new people that took over Gerlach are completely horrible. And I mean that by saying, I don't think that they are really dentists.. I now have a swollen face on my right side from where he did the bonding and apparently it is infected. I give this place an F minus. No wonder they got me in so quick. What a fool I was instead of calling my normal dentist.

How about no star! Horrible office, appointment management! After 20 years with Dr. Chip Gerlach,…read moreI gave new management 4 tries. 3 of the 4 appointments were either an hour & 1/2 wait, arrived & told I did not have an appointment-after receiving 2-3 appointment reminders, & last one, arrived 10 minutes late for appointment - after calling them saying I was stuck in road construction & on my way. Upon arrival I was told I had to reschedule. Really???!!! As a result, they will be losing 6 patients with my family. Heading to a new dentist. We sure miss the old Gerlach office!