I absolutely love this place. I've never had a bad experience. This is where I take my daughter…read moreanytime she gets sick. We've had nothing but amazing doctors! The waiting room is spacious, and they always have something on the TV for the little ones! You're able to register online for an appointment, or you can walk up. I've done both and got seen pretty quickly. When I did a walk-in, I went right when they opened. The doctors and nurse practitioners here are amazing work kids. My little one always opens up to them, and leaves with stickers. Love this place!

Everyone was very nice. But... they told me my daughter was fighting off a virus, nothing serious…read more They checked her mouth and said everything looked good. Later that evening / the next day, my daughter's symptoms worsened. I took her to her pediatrician, only to find out the back of her mouth is covered in sores, and she was dehydrated. She has HFM. The doctor here said she didn't have that. Don't waste your time here.

**Complaint Regarding Dr. Krupa Patel and Methodist Richardson Renner Gastroenterology**…read more My name is Chelsea Edwards, and I am submitting this complaint regarding my treatment and subsequent dismissal as a patient by Dr. Krupa Patel at Methodist Richardson Renner Gastroenterology. I have been a highly complex gastrointestinal patient under the care of this practice since approximately September 2024. My medical history includes significant gastrointestinal disease and multiple major abdominal surgeries, making continuity of care especially important. Due to the complexity of my medical condition, I have relied heavily on specialty gastroenterology care for ongoing management and treatment. Approximately six to eight months ago, I had a difficult encounter with a nurse practitioner within the practice. During that interaction, there was a disagreement, and I expressed my intention to file a complaint with the Board of Nursing regarding my concerns about that encounter. Following discussions with upper-level management within the practice, a decision was made that I would no longer see that specific nurse practitioner. However, I was specifically informed that I could remain a patient of Dr. Krupa Patel and continue receiving care through the practice. Following that incident, I had no further conflicts, confrontations, or negative interactions with Dr. Patel. In fact, I did not see or speak with Dr. Patel after that event. There were no discussions regarding concerns about my behavior, no warnings, no requests for a behavioral agreement, and no indication that my relationship with Dr. Patel was in jeopardy. In recent months, my health began to decline. I developed worsening esophageal symptoms and believed I required an esophageal dilation, a procedure I have needed in the past. As my symptoms worsened, I repeatedly contacted the office seeking assistance. Numerous telephone calls were made to the practice, and multiple portal messages were sent. These communications should be documented within the medical record and communication system. During this time, I repeatedly sought help but felt I was given inconsistent information and delayed responses. Despite my efforts, I was unable to obtain timely intervention for my worsening condition. What is most troubling to me is that I never personally spoke with Dr. Patel regarding my concerns. I was never given an opportunity to discuss my symptoms directly with her, nor was I informed that my status as a patient was under review. Instead, while actively seeking medical care for a worsening illness, I was abruptly informed that I had been discharged from the practice. If the physician truly believed that the therapeutic relationship had become irreparably damaged months earlier, I question why that determination was not made at that time. The practice had every opportunity to formally discharge me following the earlier disagreement involving the nurse practitioner. Instead, management specifically chose to keep me under Dr. Patel's care. It was only after I became ill and began requesting evaluation and treatment that I was suddenly dismissed from the practice. I am also confused by the language contained within the discharge notice. The letter reportedly stated that Dr. Patel would continue to provide emergency care for a period of 30 days. If my conduct was truly so problematic that dismissal was necessary, then it seems contradictory that the physician would still agree to provide emergency medical services during that transition period. This raises legitimate questions regarding the actual basis for the dismissal. Equally concerning is that I never received proper notice of the discharge in a timely manner. I was actively attempting to obtain medical care while unaware that the practice had terminated the physician-patient relationship. As a result, I was left without access to the specialist who had been managing my complex gastrointestinal conditions and was forced to seek alternative care during a period of medical instability. I fully understand that physicians generally have the legal right to terminate a physician-patient relationship when done appropriately and in accordance with professional standards. However, my concern is not merely that I was discharged. My concern is the timing, circumstances, and manner in which it occurred. As a medically complex patient experiencing active symptoms, I felt abandoned during a period when I was seeking necessary medical treatment. To this day, I cannot identify any interaction between Dr. Patel and myself that would justify such an abrupt decision. We had no personal conflict, no hostile encounters, and no discussions suggesting that she no longer wished to serve as my physician. Because of this, I am left with the impression that the decision may have been influenced by information or opinions unrelated to my direct interactions with Dr. Patel rather than based upon her own experiences with me as a patie

The staff seemed to all enjoy their jobs and each other. My family dealt with an emergency this…read moreweek and I felt as though it was one of the cleanest and smoothest ER experiences. The free parking garage was such a plus. They also have free parking for admissions.

Came in for 2nd degree burns. Everyone was nice, it was quick, they took care of me for my burns.read more

This is not where you want to go in an emergency. The doctor did not examine me and said he could…read moreonly treat symptoms not run any tests. Nurse did not use gloves and told me not to eat anything for 12 hrs. Doctor reluctantly gave me fluids and they left me in a room with a beeping machine for hours. I was so sick I could barely move. I had traveled to Mexico City and had diarrhea for 11 days and had not eaten a meal the whole time. I ended up having to go to UTSW where I was properly treated and given meds. Baylor, you need to shut this "hospital" down. Looking for help in the middle of the night alone and I picked the wrong place.

As a healthcare administrator, I understand the importance of having friendly, knowledgeable,…read morehelpful staff at check-in. This place does not have that and is the reason we left before being seen this morning. My husband brought our daughter to have her wrist checked this morning and experienced what others on Yelp have reported, a rude receptionist who was unwilling to help. Do not come here...Make You Well less than 2 miles away on Renner is where we're taking our family's urgent care needs.

Poor front office experience- time to find another urgent care unfortunately - when you are unwell…read moreyou don't want people talking down at you not to you and demanding completion of registration again (repeat patient but new software) and then also demand the same information in person as well. I would have walked out if I was feeling even a little bit better

They take care of of business. Very pleasant experience. Quick but careful diagnostics with out a…read morelot of bs.

I've gone to this location twice. Received prompt attention and got great thoughtful care. My…read moreissues were allergy and wound care related.

This is the best place to go without an appointment... they have an easy check in you can complete…read moreon the web. They have a waiting area, but I prefer to sit in my car and wait for my check in time. The app gives you an estimate of your wait time so it's not a surprise. I've seen their doctors and nurses.. they are friendly and listen to your questions

Got me in right away. Staff was kind, compassionate and got me the meds I need to feel better.read more

I cannot speak highly enough of the customer service and patient care provided by Dr. Quadri. He…read moreunderstand the need of emergency psychiatric care and offers compassionate and attentive care to his patients. I am a licensed mental health professional (LMHP) who referred a client who needed an update on their medication before going out of town. Innovated Minds was able to fit the client in for an intial consult where Dr. Quadri assited the patient with her medication crisis. the client was so pleased with the care they received, they decided to make Innovated Minds their primary provider for mental health needs. As a LMHP, I'm grateful to know of Innovated Minds and appreciate the support they provide my client. I will continue to refer clients who need this type of support to Innovated Minds because I am confident of the level of care and service they are sure to receive.

I love this place, the people are so kind and helpful! I enjoyed so much each visit! The opening…read morehours are fit to my schedule; I don't have to wait too long!

The service was superior from the moment I walked in the door of a comfortable, clean waiting…read morearea, I was guided to an exam room where care was immediate. My nurse technician was very caring and thorough. My doctor came in almost immediately after the exam concluded , and the same thoughtful care was administered. The doctor listened, asked questions, and gave very thorough instruction for my further care at home. I appreciate that I was treated not only with respect but with what felt like genuine care and concern for my wellbeing. I will be recommending Wylie Breeze to my family, friends and even strangers I happen to strike up a conversation with. This was the most comforting feeling when I was feeling so very ill.

Rosie & Ariana the MA 's there worst customer service very rude!! The doctor the was very helpfulread more

My initial dealings and therapy were great at the North Richland Hills, Texas location. I still…read morehave a good rapor with them. However since my release in Jan 2025 things with ATI have gone south. On 23 Mar 26, both my Medicare provider and I made an appointment as patient care thought PT would help in pain management. 8 pre-approved visits and then a Dr referral needed. 25 Mar, ATI canceled the appointment only to call and want to reschedule my original appointment for the 27th on the 27th. I didn't call back as I had a Dr appointment on the 31st and got the Dr referral. I then didn't go due to another medical issue. 10 Apr, I went into the NRH location and made an appointment for13 Apr. Today they canceled my appointment again only to call again to reschedule. I am tired of being a ping pong ball with an office that doesn't know its right from left. No personal or info changed. Richard Lilly Haltom City, Texas

AWFUL experience. I have small veins that roll and asked for a butterfly needle as it goes into my…read morevein easier. The nurse disregarded my request and kept stabbing around in my arm while I screamed in pain. I had to ask more than one to do my other arm. When she did that AND used the small needle it went in so easy. The DR if you can call him that had one foot out the door the entire time he was talking to me- and was literally guessing what was wrong. Horrible I could be dying in a gutter I'd take that over going back here. The fact that they can even charge me for this visit as healthcare is a joke.

CVS minute clinic was booked so they sent me here. I'm impressed with check-in, wait time and the…read morefriendly and professional staff. I'm from out of town and I needed to be seen immediately for a UTI. This place really took care of me and they took my insurance. Thank you!

went to Richardson CareNow 7/12/25 for a sore throat. Was examined and given a prescription…read more Charged and paid $180. Then 8/5/25 my cc was billed another $180. They are scammers! Thieves and extremely unprofessional. NEVER USE THEM!!