Love the service and friendly staffs here. Affordable insurance for auto, home, business and life,…read morevariety in products and plan that suitable for my needs. Highly recommend!

I requested an insurance quote online and later received a call from an agent named Angela. I was…read morequoted over eight hundred dollars. When I explained that I currently have insurance with another company and am paying around six hundred dollars, but was considering returning to State Farm in the future, she laughed and acted disrespectfully. This behavior was unprofessional and disappointing. Customer service like this does not reflect well on the company, and it discouraged me from moving forward.

Excellent!! Efficient and profesaional…read more Great attention and very friendly Good service and well trained staff.

Colleene provided exceptional service. She was patient in answering all of my questions and helped…read moreme select the insurance coverage that best fits my family's needs.

I just had the best experience talking to Patrick about my car insurance. I had been paying…read morewaaaaaay too much with Geico and needed to save some money. He took the time to look into every aspect of my policy and even suggested some other ways to save that Geico didn't have. He was knowledgeable, friendly, got the information in a timely manner and knew how to navigate system to work best for me. I'm so happy to make the change and work with this particular agent.

BAIT AND SWITCH. John misrepresented the monthly cost on several occasions. He continued to try and…read moreupsell me a health plan before he can explain why my policy cost kept changing. I told him on several occasions, I don't care for it but said get it for a discount with my auto. A health plan discount, drive safe, and defensive driving discounts were added and then removed without notice. Defensive driving passing document submitted but didn't qualify for discount as it was not a certificate which was not disclosed to me. After numerous calls and an office visit he still had no idea what my monthly costs were and kept saying the discounts will be added in a few days. I fully disclosed any and all At Fault accidents several times before starting coverage. Requested to cancel any and all policies set up at this office and after they confirmed through text, I continued to get billed for the bundled health plan. To this day I have an outstanding balance for the health plan and the difference of auto insurance. I had the policy for 2 months and was billed for a 3rd month, which I canceled before the 3rd billing cycle with confirmation texts from their office. Original quote, first, and second month I paid was $335.94 to a third month $498.31 where I never had insurance as I canceled before the 19th. Communicate with underwriting before changing the price 2 billing cycles later then tell me I owe the difference for month 1 and 2. As you can see the screenshot I was also charged back pay for the health plan which I didn't need nor receive the bundled discount as John said I would.

Best agency ever! I love my agent! The office manager is awesome! Very helpful and always takes…read morecare of me when I need them to. I can even call them after hours. I recommend them!

Ok, I got insurance with this company in May 2015, great rates the first month, then my rates…read moreskyrocketed in the month of June, I only added a little 4cylinder and my son to my policy. I called and left 3-4 messages for them to call me and I left my phone number as well. I called again everyday for about 4 days no one answered until the 4th day. I asked them why haven't they returned my phone calls. I was told the agency changed hands, sold to someone else. I did not know insurance companies, reputable ones could just do that and not inform their customer and go up $400+ on their rates. I will report to the Texas Insurance office, I'm not a stranger there and not afraid to retire these shabby agencies. Are there any insurance companies that are not damn crooks. I must be in the wrong line of business. Oh, I left another message for them to call me and the voice ok the VM sound like a foreigner with a east india dialect. Must be nice. Will give an update later today after I go to their office. And give the real name of the agency if such. So msny scams going on tgese days with insurance agencies, you hope you really paying for insurance and they are putting it towards your premium. Fired the #!@k up.

The Vanguard Agency has been so helpful and great to work with. They have provided me with multiple…read moreinsurance options so I know I'm getting great coverage and saving a ton of money! I just got an umbrella policy to protect myself and my family from potential lawsuits. Thanks for everything, Humberto and team!

The Team at The Vanguard Agency are phenomenal. I have worked with Leslie, Anni and Humberto when…read moresearching for auto and boat insurance. Leslie and Anni always return my calls and are willing to provide quotes and coverage information. They even have a text message system that allows me to communicate with them at my convenience. Humberto is always willing to discuss my coverage options and help me decide what I need and what I can do without, resulting in significant savings. I highly recommend them for all your insurance needs.

Hands down Tracy is the best insurance agent! There are a lot of people who are in the business for…read morethemselves, but Tracy will take the time to work with you and make sure that you have the proper insurance and at the right levels. I know when we moved over from another agent Tracy took the time to work with me and review our current policies and made significant improvements. Oh and then there is the customer service, I know when I call her agency I get a real person that can answer my questions quickly. So if you don't have insurance call Tracy, if you are satisfied with your current provider and just want to shop around call Tracy. Bottom line - If you want an insurance agent who cares about you and your family Call Tracy.

Absolutely amazing service, quality, and insurance! I don't think I'd ever switch. I've been with…read moreState Farm pretty much my whole life, but recently moved to Sugar Land with my family. I worked with Justin to get set up with my car insurance, and we quickly set life insurance and all of our other policies up. He, and his trainee Evan, are so patient and helpful with everything I need. Recently, I just bought a house and they gave me a quote for insurance. At the urging of my realtor, I called several insurance brokers to "shop around" and they ALL told me that they couldn't beat the price Justin and Evan gave me for even close to the same coverage. These brokers work with HUNDREDS of other companies to get the best price. I refer these guys to everyone I know and will most likely be a lifelong customer. Thank you guys for taking such good care of my little family!

My friend refered me to this new insurance agency. I gave this insurance agency a try and to my…read moresurprise the agent (Karima) was so helpfull she shopped around several different companies for my auto and home insurance and got me more coverage and also beat the price that I got on my renewal. I will say try them.......... just give them a call and you might able to save hundred of dollars.

Leo is my most trusted business referral partner and an outstanding insurance professional. He…read moreconsistently provides exceptional service, ensuring clients obtain comprehensive coverage tailored to their needs while remaining cost-effective. His responsiveness, attention to detail, and commitment to finding additional savings set him apart. Leo has proven to be a reliable resource time and again. For anyone purchasing a new home or reviewing their homeowners or auto insurance, I confidently recommend contacting Leo as a first step.