Stay away from this company. Very poor customer service. Just hope the product they placed in my…read morehome will work.

I asked to have the pipe from my shower to the shower head replaced-and my drain unclogged. I…read morehavent been able to use this shower in a year. I also had them come to fix my furnace and they said it was another problem. If you use them good luck

Dan is great. Extremely knowledgeable and quick to diagnose and fix my issues. Saving his number…read morefor future jobs.

Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

Owner provided me a 3/4" plug and offered advise on my existing HVAC system on off hours. Very…read morehelpful and courteous.

From the owner: This family owned and operated business comes with 32 years experience in all facets of plumbing…read moreand heating. Founded in 2019, Harbor Master Plumbing & Heating has become well established in providing quality craftsmanship serving the Cape & Islands. Always making sure the customer is well informed and educated on what is being done in their home. We work to create long lasting relationships with our customers so that they are not just another number. We are your plumbing haven.

Worked with Mike, he is the owner. My heat wasn't working. Mike replaced a part, labor and parts…read morewas close to $1k. After a week, heat still wasn't working. Reach out and was told that I would be charged additionally if the issue wasn't related to the part he had already replaced (which I'm sure it wasn't). So I wasted $1k for nothing. Ending up reaching out to another HVAC company that confirmed I was grossly overcharged.

So I needed a heater replaced the week of Thanksgiving. After rescheduling a few times he finally…read morecame. I was appreciative that he was able to come the Holiday week. However- when things warmed up I could smell gas from the unit he installed and the air-conditioner didn't work due to him moving the thermostat. I tried to contact Goodfellas with no response . So I paid $350 to have the air-conditioner re-wired and the gas company had to come out to find he just put a bunch of goo instead of tightening the pipe to the gas.

As a Retired 40 year Cpm and Residential Property Manager, have a great relationship with Braga…read morePlumbing for many years. Installed both boilers in our home. Their service techs well educated and quickly diagnosis any problem. They excel in Navien Service, they will get Navien directly on the phone if and when needed. We would not use another Heating or Plumbing Contractor in our home. There the best in all areas....

Unfortunately these guys still need to attend to more schooling, poor workmanship and call back…read moreafter call back and still can get it fixed correctly, do your research and hire a well established professional Hvac company

Good work, nice guys. Did some new construction for us. Then asked them to price out a renovation…read morejob. Prices are not consistent. Recently quoted a price for a oil to gas conversion that was much higher than quoted two months earlier, and much higher than the propane companies. .

I've used them twice. first visi, $160/hr cash, got the work done quickly, very friendly, no…read moreproblem. Happy to pay that. I had them come back to replace a pressure tank, which is an easy job. Charged me $600/hr. plus materials. The work was fine, but I asked for an itemised invoice three times and never got more than a basic total. I work with major contractors at my job all the time so I know what should be listed. It was pretty easy to figure out their material costs were, so the hourly came out to $600, which is off the charts crazy. I liked them initially, but the juice ain't worth the squeeze at $600 an hour.

Absolutely unethical visit charges of 199.00 for first trip and 99.00 each for subsequent trips -…read moreneither of which is applied to the total bill!!!

I called to have the working boiler checked. The boiler failed the next day, and although it took…read moresome time to fix the issues, the service manager and service department were responsive and completed the repair.

Excellent communication which helped me get the significant rebate from the state of Massachusetts…read more Impressive knowledge by the workers who installed the heat pump. Immediate call backs from the company when I had a question. I recommend them highly.

Outstanding team! they expedited our AC install due to my spouse health needs during heat wave…read more The scheduling was seamless and the quality meticulous. After install they followed up as well. The previous homeowner had hired another company that basically destroyed a new unit due to lack of technical skills and design...whereas Cape Cod Heat pump was impeccably professional and experience matters. We had worked with other all service type hvac companies previously but none compares with Cape Cod Heat pumps. It was impressive how their staff worked together and understood their skills targeted tasks....definitely recommend and they stand behind their work in customer service, terrific company!