When we decided to sell our home, we called Alicia Tankersley. From the initial meeting to the day…read moreof closing, Alicia and her team were awesome! Their professionalism and knowledge were impressive. Before we listed, the stager and photographer were brought in to help us make our house a true showplace. We worked hard getting things ready, and Alicia was there to help and support us. Our listing went live on a Thursday, the Open House was held on a Sunday, and we had two full price offers on Monday! Alicia is a hard working, caring, and involved realtor. She really listens and does everything she can to help get the best price for your home. During a stressful time of upheaval and change, Alicia was there to offer support and a calming influence. We are now in our new home, and we could never have done it this quickly without Alicia and her team. We will definitely recommend Alicia to anyone who plans to sell their home - she's the best!

My husband and I worked with Kym Fleming at Atlanta Communities when purchasing our first home…read more Although we successfully closed in April, the experience left us feeling unsupported and inadequately guided during several important parts of the transaction. Our concerns were not simply that every request was not accepted by the sellers. We understand that negotiations do not always go a buyer's way. Our concerns were about the quality of the advice, communication, advocacy, and transaction oversight we received. The most financially significant issue involved the sellers remaining in the home after closing. Before agreeing to the arrangement, we did not feel adequately advised that rent, compensation, or other terms could potentially be negotiated for post-closing occupancy. We only learned about those options later through our own online research rather than from the agent we trusted to educate and guide us as first-time buyers. Once we understood the financial impact, we asked for the refrigerator to be included in exchange for allowing the sellers to remain without paying rent, but it was not formally negotiated or secured. We ultimately continued paying approximately $2,400 in apartment rent while owning a home we could not yet occupy. While Kym did obtain a seller contribution toward our closing costs, that does not change the fact that we did not feel fully informed about our options or strategically advised regarding what to offer for the home or the occupancy arrangement. We knew every request might not be accepted, but we still expected our agent to clearly explain the available options, potential financial consequences, and possible negotiation strategies so that we could make an informed decision. Instead, I was left to conduct my own research and seek guidance from family members who had not purchased a home in decades. There were also communication and transaction-management issues. Two days before closing, I identified incorrect numbers in the closing documentation and learned that updated information had not reached our lender. At several points, I felt I was personally monitoring and correcting matters that I expected our agent to manage. I later submitted a detailed complaint to the managing broker and received a relatively quick reply from Sandee Burnham. Her initial response attributed some communication problems to my having "unsubscribed" from Kym's emails, even though I did not unsubscribe until well after closing and moving in. The broker later acknowledged that this was not an accurate characterization but maintained the same overall conclusion which was that Kym's lack of knowledge, guidance and support did not fall " below Atlanta Communities' professional standards" which says a lot about their business. I recognize that the brokerage reviewed the file and determined that none of its professional standards or ethics rules were violated. However, determining that conduct did not rise to the level of a formal violation is not the same as providing an informed, supportive, and well-managed client experience. The lack of follow-through continued through the end of the transaction. At our final walk-through, Kym told us she had forgotten the closing gift she intended to give us and would stop by with it the following week after returning from a trip. We never heard from her or saw her again. As first-time homebuyers, we expected stronger guidance, communication, advocacy, and follow-through from both our agent and the brokerage. I would tell people to RUN from this company and find another option that will give you the proper home buying experience. Edit: I moved on... until Kym replied to my Zillow review with a version of events that contains multiple inaccuracies & only reinforces my original concerns. Negotiating closing costs doesn't erase the lack of guidance/oversight or the fact that I caught the closing error two days, not weeks, before closing. If Kym advocated for us during the transaction as much as she is advocating for herself now, perhaps this review would not exist.

F-ocused A-daptable…read moreM-entors I-nnovative L-oyal Y-OU Mark and Curt are focused on their clients so be specific yet REALISTIC with your desires. They are adaptable to the current market, and believe me, it will be vital that you are as well. They mentor clients each & every step of the process to ensure everyone understands EXACTLY what is going on. The knowledge is there. Ask questions for the things you may not understand. They were always willing to clarify and explain until I got it. They are a voice of reason when it comes to innovative ways to be relevant in today's market. Understand though, the resale market right now is primarily all about the money, but Mark & Curt will not outright advice you to make an emotional decision just to say you have a home and leave you hanging with anything that does not make financial sense. This is deeper than a transaction to them! They are loyal to their brand, and for me, that was of importance since I reaped the benefits as a buyer. The home they literally found for my family is just what we asked for. Their connection got us this home! Read that last sentence again. Any other realtor, and I have no doubt we'd still be receiving those, 'you can be a backup' responses. This purchase was never intended to be our forever home. By God's will, years down the line, I can only pray Curt & Mark are still helping families because I will be using their services again. I included 'You' as part of my acronym because ya'll..."They are going to deliver a professional service", however, experiences still boil down to YOU and how prepared YOU are. Are YOU paying attention to the steps, advice, and minimum requirements? If so, YOU will be welcomed into their FAMILY in the most streamlined way possible. YOU won't be disappointed.

I was a first time home buyer so the process was incredibly intimidating. I linked up with Mark…read moreKozik via Instagram and he was incredibly helpful from the very beginning. He sent me helpful tips and a document outlining the entire buying process so I know what to expect. He was there for me from the contract through the closing. He made the home buying process so easy. I will refer everyone I know to Mark!!

From the moment I met Ashley when she was visiting NYC on vacation I knew she would be the right…read morerealtor for me. My journey to new construction was a foreign experience and she helped me navigate this process while being out of state. From finding me an inspector, to giving me home insurance referrals and lender suggestions. She was eyes and ears when I could not see the house physically. She updated weekly taking photos and communicated with the listing agent diligently. She brought it all the way home till that home became my home.

Judy was incredibly responsive and walked me through every step of the process.As a first-time…read moreseller, I had a lot of questions, and she answered all of them with patience and clarity.

Having worked with the Burkhalter's on numerous real estate closings in the past, I can attest to…read moretheir dedication and persistence in getting their clients to the closing table. Brenna and Josh have deep concern for each of their clients and treat them like family. As a lender it is a upmost importance to me to have real estate agents that care about their clients and understand the process from beginning to end. They allow me to do my job and we have a mutual respect for each other. I can assure you a wonderful experience if you work with the Burkhalter team!

Brenna Burkhalter was extremely helpful in guiding our family through the process of selling our…read moremother's house. She was there to help us set up the home to maximize appeal to potential buyers, determine the right homes in the area to develop a pricing strategy, and finally negotiate with the eventual buyer. The area where Brenna excels is constant communication. We were always told where we were at in the process and how it was going. Highly recommend Brenna for your real estate needs.

We had an excellent experience using Debbie Jones-Kelly as our realtor!! Debbie was very patient…read moreand helpful throughout the very stressful home buying process.

We rented a home from this company for three years in a beautiful gated community. It was a…read morepleasure to call this place home. Any problem that came up were handled quickly and efficiently. Yearly inspection were done, and we always passed with flying colors. We were always complimented on the cleanliness and up keep of the property. Upon moving out it was a breeze with RPM. I believe if you maintain a home properly move out will be easier. A move out list was given to us; move day came and went. Move out Inspection was done by RPM without any problems. My encounters with TC were always pleasurable as well as professional. We did our part which allowed them to do their part. Which leaves both parties happy and satisfied. Try renting from this company; you'll be glad you did.

My husband, daughter and I viewed a property on 2002 Smith Dr in Kennesaw and wow! We had a…read morehorrible experience. The driveway needs to be replaced before renting. The smell was absolutely horrid, my toddler cried and wanted to leave because of the stench and my husband couldn't even finish the tour! I cannot believe you all are allowing showings of the property with such a pungent odor and the driveway being the way that it is. After speaking with Tammy she informed us the driveway will not be repaired "...it's not in the budget..." for them to fix and the smell will not be eliminated until the property "...does not rent..." my family and I will be looking elsewhere. This house is 100% not ready to rent, especially not for the $1,400.

I am writing this to warn anyone considering working with Rachel Patel and John Bailey. In a recent…read moretransaction, I believe Patel committed fraud, and her broker (Bailey) refused to make it right. While I am filing a lawsuit and plan to eventually recoup the money, to date, this has cost me over $1800. On December 8, 2024, I toured 3338 Peachtree Rd NE, Apt 1905 with Rachel Patel. I asked if there were any fees outside the rent. Rachel explicitly stated there were none. Based on this information, I filled out the application agreement on December 9, and was approved with a move-in date of January 1, 2025. There was a $1750 "reservation fee" and a $75 application fee required to submit the application. The $75 was non-refundable, but the $1750 was refundable unless I failed to execute the standard lease. When I finally received the lease on 12/17, it was materially different and not a standard lease. First, it included multiple undisclosed fees that directly conflicted with her verbal representation and the listing itself. These fees included a $350 pet fee, a move-in fee, and a rekey fee. Additionally, the lease contained an entire page at the end of "special stipulations" that were absurd and non-standard, essentially obligating me to repaint the entire apartment after one year of tenancy. I also found out by a little digging Patel lied about her involvement in the property. She was not just the broker; she was the owner (she is connected with the LLC listed as seller on the lease). Because the lease was non-standard and did not match up to her verbal representation, I had the right to refuse to sign and get the $1750 back. When I brought this up, Patel responded dismissively. She claimed the fees were normal and gave me 24 hours to agree to the lease or she would relist the property. This ultimatum directly contradicted the terms of the agreement, which provided until January 1 to finalize the lease. I then escalated my concerns to her broker, John Bailey, on December 22, outlining the non-standard terms and requesting either the removal of the special stipulations or a refund of my deposit. While he initially responded by waiving the move-in fee, he ignored my follow-up communications addressing my concerns with the non-standard special stipulations on the lease. As a result, I filed an ethics complaint with the Georgia Real Estate Commission regarding this experience. I strongly advise against working with Rachel Patel or John Bailey. Similar complaints can be found online, including a Yelp review describing a comparable situation where another individual lost $3,500. Patel is a nasty person who will get more and more demanding as the process goes on. In my opinion, she tries to take advantage of people. For example, she tried to get me to move my move-in date forward simply because she was leaving town and wanted more money. It was laughably unprofessional and I told her no. My advice is to not do business with either of these people.

These people are thieves and crooks. They literally stole my money. Do not apply for any rentals…read morewith this company. They use trickery to get you to pay a reservation fee that's NOT required then try to force you to sign the lease earlier than you want. I started to dislike the fact that they were trying to force her to sign the lease as if the owners was desperate And couldn't afford their own mortgage. The Atlantic building is old and not worth it. It literally needs a lot of work inside. There are better apartments or condos to rent that are modern. After you pay a hefty fee as a deposit, you still have to pay an ADDITIONAL deposit to the building to use the amenities that should already be included in the rent. I do not recommend this company at all. They refuse to refund my $3500 knowing they are in the wrong.