Awesome repair of a broken clasp on a heavy solid silver bracelet. The owners are supercool.read more

Excellent and professioanl service It was fast, well done…read moreand on time. I highly Recommend this place.

This is a trustworthy Mom and Pop jewelry business that I completely trust with all my jewelry…read morerepairs and appraisals. They also have beautiful jewelry in their cases!

They are priced great and I love what they did with my ring! I had them size up my ring and polish…read moreit!

I received a call from the business after providing a lower rating earlier. The situation was…read moreclarified and my opinion of the business was changed for the better. The fact that someone cared enough to call and explain circumstances spoke well of their staff and customer service.

18 years ago my now husband bought my Roberto Coin cento engagement ring and eventually wedding…read morering from Geiss. We have since moved across the country and my beautiful engagement ring was broken and the main diamond stone was lost. We contacted Oksana at Geiss to see if a repair was possible given the uniqueness of the stone and how far we now live from Greenville. Oksana was amazing. She worked with Roberto Coin to get my ring completely repaired with a virtually identical stone and got our insurance adjuster to understand that a cento diamond is not one that can be replaced by anyone other than Roberto Coin. I really cannot express how thankful I am to Oksana & Geiss. There is a reason they have been in business for so long!

The service here is impeccable and patient. I have purchased a few watches from here for each…read morecollege graduation. My sons decided to buy a Christmas watch/retirement watch for me this past holiday. They made the selection and were treated to a celebratory Champaign toast. I then took the watch to be sized for my wrist and they took care of this on the spot. Russ was very helpful with that in addition to working with me on another watch for resizing and new batteries. We have had jewelry repaired here too and the work is quality and trustworthy work.and

Another story of the Rolex "wait list." I've been waiting on a Submariner for 4 years and…read morenothing. It's hit or miss on whether a sales person will even talk to me when I visit. Should've went to DavidSW and paid the premium. That seems to be the only way to get a Rolex these days because the AD's only sell to people buying thousands of dollars worth of jewelry.

I know every rock and gem shop within 50 miles and this is one of my favorites! Interesting pieces,…read morea wide variety in all price ranges, and the brothers who run it are both knowledgeable and entertaining!

The owner was friendly and helpful. The selection of items was great, beautiful and probably anyone…read morecould find something there. I feel like the value was good although I am not an expert buy any means!

Extremely Rude Staff! I normally don't leave reviews, unless it is totally intolerable. My…read moreexperience at REEDS Jewelers in Greenville, SC was so unprofessional that I feel I have to speak up, and I'll sign my real name here for credibility: Yuchen Yan, newly graduated Ph.D. from Clemson University. Here is my LinkedIn profile: https://www.linkedin.com/in/yuchen-yan-ph-d-230a5890/ It all started very simply. I had placed a deposit on an Omega Seamaster, and I sent a friendly reminder in an email: I would highly appreciate it if you could address me by Dr. Yan or Mr. Yan, instead of "hey". That's it. Nothing more. (By the way, I am well-known to my friends and colleagues as a kind and well-mannered person) Instead of a simple "Sure, no problem," the associate completely lost his temper. He literally told me, "I've never served anyone like this in my life!" and then went on with a series of offensive remarks. When I tried to clarify my point, he escalated, became increasingly rude, and then hung up the phone on me. I was shocked, this is supposed to be a luxury retailer representing Omega. I immediately reported the issue to REEDS customer care. And here's where things got even worse. The response from upper management was basically a coordinated effort to deny everything and protect their associate. They claimed there was "no disrespect intended" and tried to spin it as if I was the one overreacting, even hinting that I was "using my PhD title to demand special treatment." That's not only insulting, it's gaslighting. To make it worse, they even brought up that their staff are "Clemson graduates and diehard fans" -- as if being loyal to a university somehow excuses rudeness and disrespect. That's not an explanation, that's an excuse. The bottom line: from the associate at the counter to the director of store operations, the entire culture is one of denial, excuse-making, and zero accountability. Instead of taking customer respect seriously, they mocked me, trivialized my concern, and made me feel like the problem was me, when all I asked for was to be addressed properly in writing. If this is how REEDS trains and manages its staff, I honestly cannot recommend anyone to shop here, especially if you're expecting the level of professionalism and respect that should come with luxury purchases like Omega or Rolex. There are far better authorized dealers out there who actually understand customer service and professionalism. Now I am reporting this to Omega's official customer service team and let them know how their authorized retailers treat their customers. I'll also try reporting this on BBB. Finally I will make a video and post it onto Youtube to warn everyone not to visit REEDS. Like I said above, I have attached my real name and Linkedin profile, I held what I said accountable at any circumstances.

Bought my wife a silver bracelet for our tenth anniversary. Salespeople were nice and I went away…read morehappy!

Super fast and great at repairs conveniently close . Really great customer service . As soon as…read moreyour item is ready they call you .

We were very pleased to have this jewelry store recommended when my ring needed to be cut off, then…read morerepaired and resized. I had a spider bite on my finger which caused it to swell so we came here and had them cut it off. Four weeks later we came back and they had repaired it, and at my request, made it a size bigger to get over an arthritic knuckle. No evidence of the repair is visible whatsoever, and now the ring fit smoothly and comfortably. They have a lovely selection of jewelry and the staff is very helpful. This will now be our jewelry store for South Carolina.

I can not recommend Diamond's Choice more! Took the reviews and the drive and will never go…read moreanywhere else. The owner was so amazing! Even had me look at my stone under the scope to point out the characteristics and note them, had the gold replaced and enlarged and was $75 less than quoted at a previous store AND done in 3 days!

I found a few items here for my wife and have returned several times. They have got something for…read moreeveryone and every budget. Great family run business I will continue buying with Diamonds Choice. Thanks!

Went to Pace Jewelers to have my watch repaired. All it needed was a simple spring bar as my last…read moreone broke. I was greeted the moment I walked in and was treated like family. The repair itself took less than 10 minutes and the price was extremely reasonable. This is a great family run establishment that has not been run out of town by one of the big names. They have a great selection of rings, necklaces, watches and other jewelry.

Outstanding attention & service to each and every Customer. I loved their family orientation and…read moreChristian beliefs.