Echols remains our ONLY choice for HVAC service! Today Josiah was our maintenance tech, and he was…read morepurely a delight! Efficient, knowledgeable, showed me exactly what was done and why, was courteous and respectful, and has a great sense of humor. He was able to solve a mystery with our old thermostat, and replaced it in no time at all! I will ask for him next time. On a scale of 1 to 5 stars, Echols and Josiah are both a 10!!

10 stars! Outstanding service. Highly recommend the Echols team for new product installation. As…read morecustomer friendly all involved in our new Carrier Infinity furnace and A/C installation we would assume their repair team is as good as it gets too! Thank you for surpassing our expectations.

Cody called ahead of time and was very prompt. Was very professional and worked quickly and did a…read moregreat job. I love Quality's $49.00 specials in this time of inflation. Explained everything he did and changed the filter. Thanks, Quality!

Had our furnace out go, called and left message with someone that answered the phone, left details…read moreand was told someone would call me, Never did call! Called back the next day asked about a blower motor that was needed and repairs. Didn't really seem too helpful. Maybe someone else might have better luck.

I have had A & L service and repair my furnace and replace my old central air conditioning. They…read moreare always prompt, professional, and priced fair (and below the other area companies I have used in the past).

I have used A&L for over 25 years! They installed my central air, a new furnace, central air and a…read morefurnace for my apartment, as well as converted my mother's old fuel oil furnace to electric. They are dependable, on time, courteous and fair. Jim has been the same tech to come to our rescue many many times!!! Kudos to Virgil, Chuck, and their entire crew that "keeps the heating and cooling" on in our house!! I would, and I have, recommended A&L to friends and family.

Professional, fast service to update furnace and AC in home. Went above and beyond to ensure the…read morejob was done right. Appreciated the speedy help as it was cold outside. Highly recommend Custom Comfort!

when my furnace went out, I called Custom in Norton to come out It was 120 dollars the blower was…read morenot kicking on it was probably the capacitor or a stuck blower fan it is an older furnace that has always worked great the two men came out looked it over and said it was the motor or something else did not even try to find the problem all they did was try to sell me a new on for 3,600 dollars they could install it the next day it was 20 degrees outside I asked them to try to get going they tapped something it came on the next day it quit again called them and the manager said it could not be fixed and offered the 120 dollars off on a new one I went online which told me to spin the fan to loosen any obstruction it might have working perfectly for a month now they basically just sent out the two men as sales people which cost me 120 dollars to try to sell me a new furnace What a SCAM

A+++ for service and professionalism for Saulic's Heating and Cooling . Thank you for a great job…read moreon installation of AC and Heater. I contacted Saulic Heating and Cooling and was able to schedule an appointment to receive an estimate very easily the same day which was Wednesday. Steve the owner came out the same day even after hours to give me an estimate.. I found his quote to be the reasonable. However the thing they offered was 10 years parts and 10 years labor warranty on the Amana units. He was the only one to offer 10 years labor. After discussion with my wife we decided to proceed forward with the installation. Since our unit was broken, we needed installed asap due to hot july weather. I contacted Steve and he said they can be out same Friday to install. He was the only one who was able to do it right away while everybody else was telling us to wait 2 weeks. When you have two small kids waiting is not an option. Once again kudos to Saulic's for prompt installation The installers who worked on our home were very professional and friendly. The installers spe nd time explaining everything what they were doing. He even point out why our other unit failed. The final result was a triumphant installation and a great new AC/Furnace combo. Saulic's definitely earn my business and would not be ashamed to highly recommend to my friends and family.

Reliable did a tremendous job for us on a mini split. Their…read morework is excellent and they clean up after themselves. They also cleaned our air ducts.

Don't use them. Their techs do not know what they are doing. They won't fix it correctly the…read morefirst time, then have to come back and fix it again, then you get charged twice. They had a good tech years ago, but he passed away and now they have kids employed acting like they know what they are doing. Before Rod passed away, I had used them for years and years, and now I have had this happen at a couple different locations where it wasn't fixed the first time. I had to file a bbb complaint against them after I left four or five messages as the service manager and owner would not return my call to at least talk to me about adjusting my bill. They told me to never contact them again, and that is no problem. I'd freeze to death before I called them. The office clerk who answers the phone is rude as well.

I have used Summit heating before for some minor repairs and they were great. So when it came time…read moreto replace my furnace and A/C unit I went with them again. The owner Dean is great and laid it my options and was very responsive with call backs. The guys he sent were right on time, which never happens. They were professional and cleaned up all the trash and took all the old stuff with them. The units look great and work great. They also have great warranties with the work and the units. I wouldn't go to anyone else and I wouldn't tell anyone else to go anywhere else. Great pricing and great work.

Last winter, my furnace was making noises I wasn't used to and being the worrier I am, I feared my…read morefurnace was on its last leg. I called the big name, highly advertised, HVAC company for a tune up and they told me not to "waste money on any more maintenance, because it's on borrowed time." That company quoted me a price to replace it and that forced me to shop around... and I'm so glad I did. A buddy of mine gave me Bobby's (owner/operator of East End) number. I called him out to my home to get a quote for a new furnace and ac unit. He was on time, polite, and genuine. He took a genuine interest in our life and our needs (became obvious on his next visit 5mths later when he came to upkeep our old unit we almost replaced. He asked for updates on life events we shared on his last visit ) He looked at our set up and was very reassuring as we had more life out of our furnace! He didn't scare us into a sale, he only sold us on himself, his work, and his price ($1k+ cheaper than his competitors) Overall, I recommend East End and Bobby very highly. It's hard to find someone who is honest AND provides exceptional work. Your search stops with East End.

Great company! Fast service, went the extra mile to make sure that my furnace was properly working…read moreand heating! Very knowledgeable asked questions and he took the time to show me the ins and outs of how my boiler works. Prices are extremely fair and was there within a few hours of contacting will being using East End in the future!