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    Daniel's Jewelers

    5.0 (1 review)
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    Services - Daniel's Jewelers

    Jewelry repair

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    9 years ago

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    ROP Shop - Key Way that was supposed to be .25" doesn't work motor just spins over it.

    ROP Shop

    (13 reviews)

    I have utilized The ROP Shop online services a few times over the last year or so. Each time the…read morepart was correct and exceeded quality expectations. On top of that, the parts actually shipped same day! Extremely competitive pricing, outstanding customer service, what more can be said? In these days where customer service seems to be a thing of the past ROP delivers! Then I took the time to read about the company. Such community service is exceptional in our country today when BIG BOX stores are taking over everything and profit is the master. TRULY IMPRESSIVE!!!!!

    I did get a response from ROP shop here is part of the email. "I'm sorry to hear that…read moreyou've had a problem with that key. We actually only carry one key for pressure washers, so we couldn't have accidentally sent the wrong one. It is unusual that the longer side (which you measured as .21") was too small. The industry standard is 3/16" x 3/16" (.1875" x .1875"). We have ours made slightly longer on one edge than the other to help account for worn down key slots on older, heavily used engines. Can I ask if you flipped the key on the other side (rotate 90-degree) to see if that works for you? " If you look at this answer you can see that they have no clue on how things work. They tell me they send the standard key 3/16 x 3/16 and did I turn it around, well of course I did and it didn't work, but if they were 3/16x3/16 it wouldn't have mattered turning it around. Unfortunately the groove is 3/16 but the height is 1/4" anything less and it just spins over the shaft.

    Daniel's Jewelers - jewelry - Updated September 2026

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