Rockacres is the Best collection of doctors and staff. They're loving,compassionate when it comes…read moreto our animals care. Rockacres is by far the Best Veterinary Hospital in the area. My wife and I just love Dr.Sheri, she is one of a kind.

Do not recommend. Rude and off putting. Did not like their energy or the way they interacted with…read moreme. Definitely needs work on customer service skills. 0/10 go someplace else.

I wasn't sure I was going to write this review but I just wanted potential boarders to have all the…read moreinfo. We did day care for years at this location without a single incident but as far as grooming and boarding those are another story. The first time I tried to get my dog groomed there as a puppy I was told she wad too aggressive and she needed sedatives to be groomed and though they didn't groom her they still charged me. For perspective she now goes to a groomer with no sedation and has no problem. I just kind of figured this was a one off or a personality issue then we boarded her for the first time. She came home with a hacking cough and we rushed her to the emergency vet. After 8 hours and $500 she was diagnosed with kennel cough and we were instructed to let the facility she was staying at know. When I did that they said well she didn't get it here. I advised them she had not been around any other dogs and the er said to notify the facility so other owners could take precaution. They still didn't believe me and never notified other boarders. We didn't board for three or four years after that but when we lost our dog sitter close to a vacation we decided to try again since a lot of time had passed. About three days after we picked her up I noticed her licking a spot on her leg so I looked at it and found a hole. A red wound that the inside looked like a puncture. My dog is very fluffy and I didn't know how long it had been there. I made an appointment with the vet and reached out asking if anything had happened while she was at boarding. I wasn't rude, accusatory, or asking for a refund but I knew the vet would ask so I figured I would get ahead of it. The owner responded very defensively saying they do a full inspection and watch the dogs 24/7 so nothing could have happened and to let her know what the vet said. The vet said it was likely a cyst that ruptured and looked like it had been open for a while. She was given antibiotics and I let the boarder know again not accusing them of anything or asking for a refund. She again came back very defensively and said she did not feel comfortable caring for my dog again. I was so taken aback as we had done day care loyally for years and never accused any one of anything but had the right to ask questions. I had about 5 day care days and 3 boarding days left on my account. I told her fine if she feels that way then she can refund the days on my account. That was on 4/11 and it took three more emails and almost a month for her to actually mail me the refund.

Our dogs love going there. Staff is very personable. Prices have risen over the years, but that is…read moreprobably normal. Would recommend.

Great staff and took amazing care of my pup. Thank you all for the help! I would recommend.read more

This corporate practice only cares for money and is run by a passive aggressive, rude manager who…read moretreats their staff like they are idiots. Their website claims to be the "Best Vet in Manlius" which is a lie and shows how they care to take your money than actually care for your pet. Inexperienced support staff who are unlicensed and cliquey. I have never seen more anxious energy from pets but that is not shocking as the environment there is unstable and chaotic. You can hear the staff yelling at each other in the back or giggling behind the very thin doors. Great veterinarians, but the practice management and staff need a huge makeover, and it shows how you shouldn't trust corporate veterinary medicine.

A super friendly and comfortable pet clinic where we have been taking our dogs for 13 years now…read more Always very good with our pets and the vets themselves are excellent with animals. They've prescribed medications for our dog which has prolonged his life by years.

We've been going to Nottingham for 8 years and the care they provide is top notch. They get you in…read morequickly if there's any problem. And they even follow up and check in after any issues.

I've been taking my GSD's to Southern Hills for several years now, and for everything from annual…read morephysicals to most recently a surgical procedure. The staff are always kind, attentive, knowledgeable, and professional. I'm grateful for all Dr. Aris and her support team have done for my pups over the years.

If you are in the need for pet care, look no further, the team at Southern Hills actually cares…read morefor you and your animals like they were their own. They are professional, enthusiastic and accommodating. You won't find any other Vetwrinary Hospital willing to make you feel like family!

The ANIMAL ARK staff and DR. SPINDELL keep us coming back. hands down the best vet i have ever had…read morethe pleasure of working with. we will never change. Raven is extremely happy with all her girls ( Amber,Lisa, Miranda and JEN)! thank you all for reading my review.

My dog had come down with kidney issues and My vet was out of town .no other veterinary service…read morewould take him but animal ark did and I'm grateful for there help when I needed it.

Dr. Jeremy Prosser is, without a doubt, the best veterinarian in town. I would trust him with my…read morepets any day. He is an incredibly honest, compassionate veterinarian with the highest level of integrity. When our 10-year-old Goldendoodle, Franklin, became very sick, Dr. Prosser stepped in to help my family navigate one of the hardest decisions we've ever had to make. His kindness, patience, and genuine compassion made an unbearable situation just a little easier. Today, he cares for my black cat, Reggie, who is happy and healthy thanks to his excellent care. Knowing my pets are in such capable and caring hands gives me complete peace of mind. If you're looking for a veterinarian who truly puts animals and their families first, I can't recommend Dr. Jeremy Prosser highly enough.

I've been going here for probably 10 years. I have nothing but good things to say about their…read moreveterinarians and staff. One of our dogs passed about 4 years ago, and their handling and kindness during that process was so appreciated. Our new puppy is a bit of a handful, but they all help to calm him down and are so patient with him. I also found their cost to be very reasonable compared to what we had been paying at our previous vet. Very happy to put our trust in these guys.

They scheduled an appointment with less than 24 hours notice that I stated I might not be able to…read moremake. I stated I would call later that day to confirm. Their hours on maps states they are open until 7pm. I called at 530pm they were already closed with no voicemail options. I called the next morning when they were open to connect. Since it was the same day they dropped us. This place is very unprofessional, and they do not state accurate hours on all sites. Would not recommend to anyone. (Their hours are wrong on this site as well)