For few years I received a phone call every quarter to make an appointment for pest control…read more Billiot would charge my credit card then come treat my property.I also had termite contract with them. The pest control office has never had a problem reaching me. About a week ago I walk outside and see their truck so I went over to say hello. The man in the truck said he wasn't there to say hello he was coming to remove my termite bait traps. I was shocked. He said they had been trying to call me for my renewal but I was avoiding them so they were there to remove my traps. Wow. They have reached me every quarter for a few years and charged my credit card every time without problem. But for some reason they couldn't reach me for termite. Not true. The owner Steve was so rude. Now I have purchased my own traps so as they pick up their trap I will drop the same plastic trap back in its place. In other words if this happens to you, go online and buy your own very inexpensive traps. Pretty crazy.

Prompt...Professional...Effective. Billiot Pest Control is a great value, bringing peace of mind…read morethat the termite scourge isn't munching away undetected.

Horrible service....they will randomly just make appointments out of nowhere to come out and give…read moreyou 48 hours notice if they even come out at all and honestly their pest control is horrific, I called a commercial service that took care of the issue.

Just sad. I called them for ants in every eol They gave me…read morea good price over the phone, But when the tech arrived he discovered I had two types of ants plus past termites and he would not be able to do even the basic spray job. The only option was to spend thousands more. So I sprayed them myself with a produce I purchased from True value hardware locally. They're gone (ants)

There is no substitute for an owner-led small business…read more After Orkin failed miserably to identify the source of a pesky biting pest, and washed their hands clean of the job (while keeping their $100+ inspection fee - see my Orkin Yelp review for details) my wife and I decided to call LaJaunie's pest control. Thank God. Within the first 5 minutes of site visit their inspector pointed out that the insect we were dealing with was the poultry mite from European starling birds nesting in our walls. These lovely creatures had drilled holes above our porch columns and shacked up with us. That would have been fine, I guess, except for the fact that THEY WERE INFESTED WITH POULTRY MITES. For the love of all things holy. It was quite the marathon - head to toe (literally the instructions were to sleep with this cream on from neck to bottom of your soles) lice treatment. Twice! And twice because until LaJaunie came - we had NO IDEA where these poppy seed - sized buggers were originating from. Enter LaJaunie's... 1) Insect (excuse me, arachnid) identified. 2) treatment applied. I had one issue that needed sorting and the owner personally called me and made sure his best team visited my home. 3) follow up from the best of the best wildlife squad JOBIE and SHANE. They shut the poultry mite operation down. Permanently. Then they offered to help me unload my vehicle of groceries and help set up my 8 year old daughters birthday party. What? That exists? Maybe I'm biased because I live in New Orleans and these professionals are based in Thibodaux. Thank you small town USA. LaJaunie's - exceptional

**WARNING TO FUTURE CUSTOMERS -- PLEASE READ THE REVIEWS CAREFULLY AND EXPECT A REBUTTAL BELOW THIS…read morePOST. In my opinion, do NOT automatically believe the company's response without reviewing the actual facts and documentation yourself.** My experience with LaJaunie's Pest Control was extremely disappointing and financially stressful. I was sold a very expensive rodent package, including approximately **$18,000 in exclusion work** that was supposed to help prevent rats from entering the home, in addition to attic cleaning and ongoing pest services. Despite all of this work and money spent, I STILL had rodent activity afterward and was repeatedly told to "just wait, it takes a while." **PLEASE READ THE CONTRACT CAREFULLY.** From my understanding, the cancellation terms heavily favored the company and included major financial penalties tied to the remaining balance of the agreement. The billing issues became even more concerning: * After already making **11 out of 12 payments**, I was told I could cancel and would not owe additional payments. * I later continued receiving charge notifications and attempted charges to my card. * I spoke with **Shelly twice** and was specifically told there would NOT be an additional **$49 charge** because they were "just picking up bait boxes." * Another charge was still processed anyway. * When I called back, management stated I still needed to pay. I was also told the company "records everything," yet the information later being described as part of my alleged agreement was NOT what I stated during the conversations. I requested copies of the recordings they referenced and am still waiting. Fortunately, I also keep my own records of conversations. When I raised concerns, I was told the employee involved "no longer works for the company." Again: PLEASE document everything in writing, save screenshots, review every clause carefully, and get multiple opinions before committing to any large pest-control contract.

I have been a customer for a fee months. They are extremely professional. Friendly, responsive…read moreand no pests at home!

I had an issue with a possum and sent out a project request via Yelp. Spidexx did respond within 24…read morehours. Although this company was unable to help me with my request, they were able to recommend another company that could.

I called NOLA Pest Control about 11 AM today, as I was dealing with a foul odor in the general area…read moreof my bathroom and was desperate for help! I called 3 companies prior to this one, only to be told, that the earliest they could come out, was tomorrow! Well, I kept dialing, determined to get help today, and lo and behold, Andrew called and said he would be here 3-5 pm. He was here at 2:45 and didn't leave till he was able to find the culprit, being a dead rat in my attic!!! He checked everything up, down and literally all around, including underneath my house which wasn't pretty! I could go on for days about the work ethic, and admirable character of this young man, but I think you get the message...... AWESOME, SIMPLY AWESOME And the price was so affordable. I really believe the Lord heard my prayer and sent me my guardian angel Andrew! It was the most delightful and professional encounter I have had in many years. By the time he addressed my situation, solved my problem, and put a plan in place to prevent this from happening again, I felt like I made a new friend. He is a wonderful young Christian family man and a true servant of the Lord! I will never use or recommend anyone ever again EXCEPT NOLA PEST CONTROL!!! Tank you Andrew for a job well done

Amazing work done by the very professional Jonathan! He also provided us with advice and answered…read moreall of our questions regarding the chemicals used. This awful pest experience no longer seems insurmountable.

Leonard came all the way to Metairie to help me out and was on time, able to come out that day for…read morean emergency flea control, and was super kind! If you have an infestation, call Leonard!! Thanks First Choice

Leonard was responsive, honest, thorough, and I recommend his services. I actually hired him for…read moreongoing pest control services after receiving his inspection report.

We have been using Pied Piper Pest Control for years for termite protection. Very satisfiedread more

Impossible to get out of the contract, I wanted out within the first few months, kept changing me…read morelong after the service contract, service wasn't that effective. I'd tell anyone to just run the other way.

So at my last apartment I felt like Job from the bible. I endured two years of my front door knob…read morefalling off (fortunately I had a back door), the heater not working during winter (they finally called a professional), and finally the kitchen cabinet literally falling off the wall!. But the last straw was when a stray neighborhood cat ran into my apartment and then I had a flea problem. The first time I had fleas I bombed it and they stayed away. Then they came back 5 months later and when I told my landlady she told me "it was my fault for letting that stray cat into my apartment" and she refused to get someone to spray. So, I took matters in my own hands and asked my co-workers what they do with pest problems. Two of my co-workers recommded Pestop and said the guy there (Mr. Lee Ware) is the best. I can attest that they are right. Mr. Ware listened to my tearful explanation of my flea problem and showed me which spray I should get and what pellets I can put under the house (half of a shot gun) to make sure the fleas don't come back through the floorboards. Mr. Ware was so patient and understanding, I truly felt like he cared about my problem and was very knowledgeable about what the products he carries. He showed me what he used when he had fleas in his place which was the same stuff I bought. I actually came back to thank him and got to meet his wife. They commute all the way from the Northshore which I think is some serious commitment to his job! This sounds corny but he really is passionate about his work. Happy Pest Ridding!

Pestop again for the win! This is the second time they've helped me out big time. As someone with…read moreno knowledge they help to explain everything and offer such great advice along with the products you need to solve your worst problems! Can't recommend this place enough!