spark plug job March 13 2026 called and talked to a human,…read morewas not asked 15 irrelevant questions about my vehicle before receiving a quote. The quote was reasonable and the price in the end was as quoted. I didn't get a report how it went, or a receipt showing parts used and labor etc. The work took a little longer than anticipated. The main thing for me was not talking to an AI phone system at any point, and getting a quote without being hassled for vin, plate number, etc.

My suburbans transmission died Corey gave a fair price and now i have my vehicle up and running…read morevery friendly and helpful staff.

Me and my family have been going here for years. They're amazing. They do wonderful work, they're…read moreaffordable, and their customer service is top notch. 10/10 recommend. I can't say enough good things about them

I've had a problem with my check engine light coming on and going off for over 1 1/2 years. I was…read moretaking it to my dealership but they were no help. On my first visit to Tas Chet explained to me what he thought I should do as a first step to solving this problem. Not saying this will solve my problem but I never received any suggestions from my dealership. I will continue to go to Chet and his staff at Tas and would highly recommend them to anyone and everyone

I'll save you the long story of car issues, after using another mechanic. But just know Chad and…read moreKeith at Arnold auto won't give up on you or your car. They were fantastic to work with and truly cared about getting me taken care of. I can't recommend them enough!

These guys are straight up, they didn't do any work on my car. But it was because they sent us to…read morethe Kia dealership to get the work done under warranty. They seemed knowledgeable and were helpful in getting us where we needed to go to get it fixed. They were all personable and friendly. I don't imagine I'll ever find myself in a spot where I'm here again. But if I do I won't hesitate to take my business here.

Mario is honest and does excellent work. Premium is the only place I will take my car for anything,…read morerepairs, tires or just an oil change.

Update! Mario Called me after I posted. It started out cordial, but turned hostile. He said we have…read morea failure to communicate. He said we could of solved this issue. I said I emailed you twice, and called you once. He said we could solve this at the dealership. I said I can still take down the Yelp review if you want, and I haven't charged back. Mario then says we have a failure to communicate. I said we'll were communicating right now. What solutions do you have to offer. Mario said that you do what you gotta do. I said I am willing to communicate do you have any solutions to bring to the table? Mario said "your going to charge back on your credit card, and that you don't lose disputes. I don't like being intimidated, and you said to call you back so I am calling you back." So Mario just called me to yell at me I guess?

Took my 350z here to get a starter replaced. I told Mike and Jake the symptoms and they both…read morelistened closely. I admitted to not being the best auto mechanic, even though I attempted fault diagnosis. They got the car on the lift quick, and diagnosed it even quicker. Starter was bad. This was around noon... Jake said it would be repaired before 5pm. I got a call around 2pm advising it was fixed! Way to go guys! The team ROCKS, and I highly recommend this shop for their professionalism and expertise!

They were working on my car for 2 1/2 hours and didn't charge me anything. That is a little suspect…read moreFor a mechanic shop. Any mechanic would know if the compressor was working when the A/C turns on. They said that they filled the A/C and than emptied my A/C line. For what if the compressor wasn't working? I'm obviously not a mechanic. But 2 1/2 hours after they had stated that it would be 30 minutes. I work Graves so I'm very unhappy with this service.

Just wanted to add a quick update since my first review -- we finally got our car back after two…read moredays, and once again, the A.B. Hadley team came through! On day one, Julie kindly gave us a ride from work to the shop and back (such a lifesaver), and when the repair took a little longer than expected, they set us up with a loaner car. My son and I nicknamed it "Babushka Honda" -- that's "G-ma Honda" in Russian -- because it felt like a cozy little time machine straight to the '90s. We had fun with it! When we picked up our car, everything was done perfectly. They used original or top-quality parts, and the rotors and brake pads even come with a 3-year / 100K-mile warranty -- seriously, who can beat that? Every interaction -- from Trent to Julie and the whole crew -- was professional, kind, and genuine. They treat you like a person, not a number, which is exactly what you want after (or before) a long day at work. Thank you, A.B. Hadley team, for making car care something I can actually feel good about. You guys really are the best!

I'm honestly surprised by the number of 5-star reviews. After my experience, I have a hard time…read morereconciling them with the service I received. I brought my Jeep Grand Cherokee to A.B. Hadley for a major repair. The estimate exceeded $10,000--more than $3,000 higher than the quote I received from the dealership. I was told the repair would take approximately two weeks after the necessary parts were ordered. After several follow-ups, I specifically asked for a firm completion date because my family needed the vehicle for an upcoming wedding. I was assured multiple times that the vehicle would be completed no later than July 9. The staff was aware that this deadline was important to us, and I relied on their commitment when making plans. On July 9--the date I was told the vehicle would be finished "at the absolute latest"--I stopped by the shop expecting to pick up my Jeep or at least receive an update on the final stages of the repair. Instead, I was informed that the vehicle had not even been looked at. No work had been started. After weeks of waiting and repeated assurances, I learned that the repair might not be completed until the end of the following day, if then. Delays happen. Parts issues happen. Staffing issues happen. What is unacceptable is making promises you have no intention--or ability--to keep. Had I been given an honest timeline from the beginning, I could have planned accordingly. Instead, I was repeatedly assured that my vehicle would be completed by a specific date, only to discover that no work had even begun. The difference between a good business and a mediocre one is not whether problems arise; it's how honestly they communicate with their customers. In my business, I don't make commitments unless I intend to keep them. If circumstances change, I communicate that immediately. That's the level of professionalism I expect when I'm spending more than $10,000 on a repair. My advice: get multiple estimates and carefully consider your options. There are plenty of mechanics in the valley. Based on my experience, A.B. Hadley did not deliver on the commitments they made to me, and I would not use them again.

Absolutely the best Saab repair in Salt Lake Valley, located in Ogden, UT…read more Took my 1995 Saab 900 in for an AC issue I had the part ordered online. Marvin did not mind. Miguel did the work. Finished an hour later; I was shocked. I started with Boyd's and Charlie...Saab repair in Salt Lake...they ghosted me. New Sheriff in town. Waiting room was clean and comfortable. What a blessing, no more 100 mile rt to Boyd's. Pay with cash, use your CC, you pay a 3% service charge if not I noticed BMWs and a Porsche being serviced. My next post: YP and Google. Mack Foss South Ogden UT

Great service and professionalism by Marvin and Miguel. They were able to accommodate us and fix…read moreour car with very short notice. We will definitely make this our preferred auto shop.

They won't communicate with you. They will smoke cigarettes in your car leave trash in it. Your car…read morewill break down a few weeks later after you get it back. Good luck if you want the worst shop in Ogden to have your car for 6 months and have it still break down this place is for you. Second car with this company it's great let me tell ya.

Horrible service didn't show me proof of what they fixed. they gave me no information while they…read morewere working on my car. Charged me $600 just to find out my vehicle was low on transmission fluid