Went in to have a noise checked out. Turned out the front…read morebrakes and rotors needed attention and that job was done at a fair price. The repair approval process is straightforward and swift. The price for basic auto shop parts is severely inflated to the point of being gouge! Hence a couple stars penalty.

Needed a tire repaired or replaced, had a blow out and was in the spare. They were booked but took…read morea look at the schedule and worked me in the next day! I had a wedding to go to so really appreciated their extra effort! Not saying this will always happen, but I sure recommend them!

Beware, Customers be careful as I found that this beautiful clean friendly shop that promised to do…read morethe right job, charged over 2/3's the National suggested cost of the job for a 2005 Ford Explorer needing a Rear Wheel Bearing. To start, they refused to list a complete parts list to justify their $908 in parts, when Ford OEM was $350, we were merely told we weren't comparing the same products (but then why not tell me what products you purchased). "The Invoice didn't allow for such an entity", but it did have room for 18 NECESSARY suggestions of repair and 17 additional minor needs; items like car needs an oil change, hello a brand new Oil change was done 600 miles ago, or to clean my battery terminals or to replace the rear dried wiper, the thread depth in brand new tires, etc.... listed way down on page 2, Rear wheel bearing $1500 THATS WHAT ITS THERE FOR. I asked, what are your Labor Fees? Well this job called for what I had to calculate to the nice bookkeeper on the phone who couldn't or refused do the math, as I explained it to her three times, anyway it was $207+ labor per hour fee. Mercedes Benz, BMW, Audi doesn't charge that much in central Ohio no less NY. The calculation of hours was also interesting, how do you configured 2.01 hours? What is that 2 hours and 2 or 3 minutes, point is added FLUFF to support and confuse the customer. Murphy's took advantage of a out of state customer who's sons go to the local University. (ironically I'd like to say this is my first review of service of any kind, due to the fact I feel People need to earn a living and deserve a second chance, but not this place). The job was done its fixed, its not as difficult repair. Nationally said to take 45 mins and possibly be $850, ok not every job is the same, I get it, but why not express such difficulties. Why not get a little annoyed or bothered when you are being told that I will be filing complaints to the BBB. BBB, Carfax and Kelly's Blue book will be having reports filed against Murphy's of Centerville Ohio, as well as the University chat line(s) where by Parents share needs to assist their children from afar. Nice looking business on the surface. My take never again, stay away.

Both staff and management were super friendly. Fixed my problem at my convenience when they could…read morehave made me wait. When I asked to pay they said not to worry about it and they were happy they could help. 10/10 would recommend. I will definitely go back with any auto care I need

I've used them two times now. Both times for a slow leak in a tire. They did the repair (a screw…read morein my tire) with professionalism and I would use them again. UPDATE: I'm adding to this review because I've used them again. Let me add integrity and customer oriented thinking to the list of qualities I like about Grismer. They offered (without me asking) to take a big financial hit that occurred as a result of an unusual set of events. They could've easily and reasonably passed the cost on to me. I offered to share the cost of the problem, but they refused. They insisted on covering it themselves. You can trust their work and their dedication to customers.

Great customer service. Easy to work with in scheduling my vehicle and went as far as to pick me up…read moreafter it was completed, now that is service!

Made an appointment and they were kind enough to squeeze me in on a busy day. Got my oil changed…read moreand the staff were nice. The only thing was, they forgot to call me after my car was ready. I checked back with them an hour before closing and told me my car was ready long time ago. If not, would have been without the car over the weekend. I hope the crazy year end was the reason they forgot to call me. But otherwise I had a good experience.

I bought the off brand Bridgestone truck tires they had. LT rated tires are phenomenal for the…read moreprice. Very little road noise and look great. I am not a off-roader and this is not my DD ! They have serviced my truck as well and seemed to be inline with everyone else on pricing.

I am traveling from out of town and my brake fluid light and alarm kept on going off so I thought…read moreit might be serious. Found Centerville Auto and he was so nice topped off my brake fluid right away and sent me on my way! Complimentary! So nice and he smiled and super nice guy! Thanks so much ! I wish they were closer to me always need a good mechanic!

This is probably the best shop I've found since ive been living in Centerville. We had a problem…read morewith my wife's car and these guys fixed it for less than half of what Grismer Tire Would have charged us. This is a good honest shop

To be honest, I was a bit over due for an oil change but with a busy schedule and not s lot of…read moreextra cash I hadn't had the chance to get it done. I saw a Groupon so I jumped! When you go to this location pull directly in front of an open bay. Someone pointed out one to me and immediately came to my car to ask what services I needed. I explained that it was my first time there and I needed an oil change and the guy instructed me to turn off my car and guided me to the waiting area while explaining they would be right in to check me in. After a quick check of the car the same man came in and explained the different types of oil they offer and showed me my engine air filter which was pretty gross. He told me that Ford recommends changing them every 30k miles which I verified online. He did not balk when I explained I would be using a Groupon and did not try to pressure me at all. I felt confident that he was giving me facts and choices and was ok with whatever my choices were. (I did get the filter for $20 because I don't know when it was changed last, it's a new to me used car) After a 20 minute wait (if that) my tires had been rotated, my oil changed and my car completely vacuumed out, a nice bonus! The staff was friendly and made me feel very comfortable. I will definitely return.

Very professional, new management seems to be doing a much better job. Quick and no issues.read more

WARNING!!!! Do NOT USE THIS MAN!!!!…read more Lorenz came to my home and told me I had a simple oil leak and towed my car to the "shop" on a Friday. We had some bad weather and he stated that they needed until Wednesday to complete the job. I paid him $40 for diagnostics and then $150 for the tow. Then sent $550 for parts. I also got a rental for 5 days through budget rent a car which cost me 500$ Wednesday came and it wasn't done. He said it would be done Thursday. I got the rental another day. Another $68 and $15 extension fee. Friday came and he said it's still not done. So after a week I have paid over 1k and it's not done. He promised it would be done the following Tuesday by 8pm. I returned rental that morning. At 9pm when he didn't show up he texted that he was done but there was still an oil leak. WHAT!!!!! He said he had parts and needed until Monday. Monday morning I asked him if it was going to be completed as promised and he said no. He needed til Wednesday. So 13 days he has had my car and it's in the same condition. I just had enough and sent a tow truck to their shop to get my car. When tow truck arrived it was at someone's house. They told me it was a mechanic shop. It's a random house on a sketchy neighborhood and my car sitting in front untouched with snow covering it still. He misled me as he had a shop. He just paid google bc he was the first to pop up. I trusted him and he lied several times. I am now at a mechanic shop hats legit and have had to get ANOTHER rental car for the week. This guy has lied and set me back almost 1500 and my car is in the same condition as it was 13 days ago. Do not trust him

Great. These guys are wonderful. They came to my house and fixed my car that I had already paid…read moreover one thousand dollars to another place. I can't. They were nice and answered all my questions. Any service my car needs in the future will be taken care of by Reno motor work.

Update 1/21/21 friendliest people ever meet. Fast expert care. While you wait.Took me same day dead…read morebattery cold day old fart now. Outstanding service and very reasonable prices. Took me in without appointment and very quickly repaired a tire. Great guys. I went back recently for new tires. They did their best with my old dry rots. They were out of the Pumpkin Spice, but gave me nice round ones that roll at a very good price. Sadly lacking in different flavors.

Summers made thousands of dollars of me when I was driving around in my craptastic Chevy Blazer…read more Yes, you can get your tires here - included are your rotations btw. But they also repair just about anything. I bonded with most of the guys here because we were all truck drivers in the army. They always think its cool since I am a girl. Even without that fact they were always nice and never tried to get me to fix something that didn't need it. One time I came in and said "Jack, its leaking oil but I don't have any money yet, please don't let it cost too much". When I picked it up he said "I fixed the leak for now, just keep it topped off, but if you don't get a new tire you are going to die". How's that for honesty? My truck sucked and I was there often. They would drive me home, to work, or just give me one of their personal cars to drive. Jack let me haggle a little bit over cost, and would offer me a shot or a beer from his secret stash in the back to soften the blow. Once, after I practically dropped my paycheck to fix my ride he threw in a 6-pack of tall boys. That is service my friends. When I told them I was moving to Cali in my heap they were worried and checked it out for me. They did "just enough" work on it so I could make it there but told me to ditch the thing once I made it. I got to Cali with no problems. I only wish I had sold it sooner - it broke down within a few months and cost $700 just so I could then trade it in. Oh well. Thanks to everyone at Summers - you guys rock! HIGHLY recommend.