After a disastrous experience with my home owners insurance dealing with a broken shower pan,…read moreleading to a leak on the first floor, I was finally able to work with ATI on getting the shower and ceiling from the leak repaired. Jeff F. and Jeff D. were both an absolute pleasure to work with. They communicated effectively, helped work with the insurance company adjustor on getting things moving, and made sure that everything was up to the standard we wanted. Special shout out to Luiz, who reconstructed the shower. He is meticulous and worked very long days to get the job done. Did an absolutely beautiful job.

I did not make it easy on these guys and yet they came through for me with flying colors!read more

BluSky Restoration started remediation in our apartment after a biohazard leak, then walked away…read moreand abandoned us mid-project. They left containment half-done, ignored safety concerns, and never followed through -- leaving our family displaced and at risk.

1 star because there is no lower ! Absolutely the most dishonest business you can imagine ! A fire…read moreis a terrible experience but then you trust a company to come in and "supposedly " help clean up , lists of missing items repeatedly get ignored , their standby answer is ALWAYS "I don't know "! I could go on and on , 1instance : they told us they had an inspection for asbestos , long story short , when asked for a copy of the report , they had to admit they never had it done ! Their reply " we don't know "! But , they took the 500 charge off our bill , how great was that ??? The list of things they did wrong could fill this page , don't let it happen to you or your business !

I had a fire in crawl space under the floor of our master bath After disaster contacted the work…read morefrom heating and air to gutting the whole house and electrical the house was completed in about 14 months they left things unfinished our water pickets outside don't work they cut the tile short in several places then top of they have been harassing us over a 1,000 detuctible which should have been collected in thebeginlong before the work ever started and they have been rude

While the company responded timely and, with one exception, did a good job of handling an…read moreunforeseen disaster - they have refused to resolve damage they did while in my home. Now this is a rental so the landlord handled calling them out and has been fantastic through the process. When an estimate of at least 2 to 3 months before re-entry to the property was given he did it in a month and over two holidays. The gist of it is that the piece of property was obviously not damaged prior to them arriving. I explained to them exactly how the damage occurred. They provided a couple of pictures and gave me an alternate theory as to how it happened and that what that they could not have caused the damage. Their theory didn't support H2O as the photos did not show the actual area where the damage occurred. I then provided them with photos of the actual damage. I also questioned why, if they were obviously concerned enough to take photos of the damage two hours after arrival, why they didn't feel it necessary to tell me when I was still there. At any rate, after some review they came back and advised that they were not going to repair or replace the damaged property. I could talk to my landlord about the damage. This decision, according to the person on the phone, included input all the way to the owner. Well I'm not doing that. The landlord has always been very responsive to issues, resolved problems and beat the companies estimate by nearly 2 months. And he didn't do the damage. So I'm left with telling this story and moving on. I am considering small claims litigation among other legal actions. But certainly my next complaint will be with the Chamber of Commerce/Better Business Bureau. Again, had this not occurred the rest of their work would have generated a much better review. However, they damaged something and refuse to set a positive corporate example of taking care of the damage they are responsible for.

4/2018prepaid for service.....unable to reach services not…read moreprovided even after 90 days. litigation probably 6/2018.

From the owner: Elevated Environmental Corporation is woman owned business, that was founded by industry veterans…read morewho shared a profound understanding and the demands of the environmental, demolition, and industrial services industry. The goal is to provide the highest-quality services along with superior customer service in the most cost effective manner. Our services include: Asbestos, Mold and Lead Abatement Air Duct Cleaning Indoor Air Quality Site and Selective Demolition Moisture Control Industrial Cleaning Hazardous Material Management

Susan, Carlos and the entire crew are Godsends! When my hot water tank exploded and ruined…read moreeverything in my kitchen and living room, I was devastated. SERVPRO was out to my house 2 HOURS after I called them. Every member assured me that I was going to be okay and they would help me get through this. They even were able to restore some of my grandbabies photos that I thought were ruined forever. I cannot possibly thank the SERVPRO team enough and if you ever find yourself facing a devastating mess from water or fire damage or if you think you have mold from old water damage...give SERVPRO a call today. You'll be so glad that you did!

Our water heater burst in our High Point home resulting in tremendous water damage to our condo and…read moremany of the surrounding units in our building. What a nightmare for anyone to go through but in this case the shining star for us was Servpro of High Point! Carlos was called in and immediately, we all were taken by his professionalism and follow through from start to finish! He worked tirelessly and very closely with our building board members and the insurance companies on the details from the early estimates, to reviews and right on through construction. He and his staff were simple the very best....he and his contractors exceeded our expectations in every way! Jerry Dunton

I was quoted a price and the work was completed. The bill came in at 62% higher than the original…read moreagreed upon price. I called and they said that they needed more materials for the job. I can understand some incurred cost, but this was excessive. I felt blindsided by the bill. The roofers covered up our skylight on the job as well, so we had to schedule them to come back and fix it. We spent days picking up nails around the yard to protect our dog from stepping on loose materials. I would not ever recommend this company. Please find another company.

While replacing a nieghbor's roof, the sales people with 5 Star Roofing came knocking and offering…read moreto check my roof to see if it would qualify for a free replacement. I was a bit skeptical to let strangers on the roof, but they explained that they were able to get my neighbors roof covered by their home owners insurance at no cost UL other than their deductible. I let them take a look, and sure enough there was storm damage from hail and wind over the years. From there they took the reins, contacted my insurance on my behalf, incited the insurance adjuster out and met with him to show the areas of concern. And like that, I was approved for a new roof, minus my deductible. They ordered the r materials, arranged the work crew to come out, even had a dumpster delivered with a port-a-potty attached so they didn't have to come in the house. The whole process was painless and effortless on my behalf, other than having to listen to a day of banging and nailing on my roof, they were in and out in less than 2 days, leaving a beautiful new roof. My only complaint, and I should have checked is I still find roofing nails in the near the down spots when it rains. When cleaning the gutters I realized there were a lot of old pulled nails from tearing the old roof off. They could certainly work in their clean up procedure and check the gutters. But all in all I was very pleased with their work and their communication with the insurance company's, one less headache for me, and now I don't have to worry about an impending leak. I would recommend

UPDATE: I recently used AREM for gutter cleaning as well and remained a satisfied customer. Robert…read moreand his team were not only able to clear our gutters of leaves and debris but also got some of our upper siding looking like new. They are experienced pros adept at everything from patching a hole to building a deck, and they have been great to work with.

From the owner: We work for our customers we work to make them happy ! And make sure the work we do is what they…read morewant and need.