My guy was Roberto. Extremely helpful, transparent, reasonable prices. Thanks for the help.read more

The right front tire on my car blew out this morning. I needed assistance jacking up the vehicle,…read moreremoving the affected wheel and tire and putting the spare tire on. Roberto was quick to respond arriving within minutes. He has a great attitude and friendly personality. It didn't take long for Roberto to finish his work. The price? Very respectable.

Competent. Good location. Easy in and out. Nice facility. Fair pricing. Friendly staffread more

These people don't sound trustworthy!…read more They said it was too tight to load the vehicle. It was a WIDE OPEN AREA. They just had to go down a PAVED driveway to get back there. Little Mexican man refused and just drove away. When I called them, the rude woman said "Call Someone Else". I was flabbergasted. This company is probably some type of SCAM (gov contracts) where they take everything to their yard. They don't really want point A to point B tow jobs. Now I'm concerned that they have my address!

Mobile Mechanic CnJ responded quickly and was helpful diagnosing my car problems and replacing them…read morewith care and attention all in my driveway. Highly recommend!

I started initially giving him a 4-star rating but after reading this you will see why I dropped…read morehim down to 3 stars. I feel this was generous. He had a fast reply after I inquired about a mobile mechanic here last Monday. Stayed in contact but was forgetful even with text messages. Flexible hours. I paid for my parts ahead of visit. That was my decision. He offered to pick one up. He was very quick replacing the alternator and knowledgeable. After replacing alternator we discovered that we needed a new battery. He offered to pick it up. I chose to buy the battery online and then had it brought to the car for us (I'm under doctors orders to not lift anything over 5 pounds or else I would have done the entire repair). We agreed that he would return to replace the battery for me. I texted him telling him we received the battery and we are ready for him when he's done with a quick fix on the next all. Well, he never showed up! There goes his Yelp rating and recommendation.

501 Towing & Roadside scraped my truck against a road sign…read more Once they're guys dropped me and the truck off at a Firestone in Benton Arkansas (I believe it was) they told there drivers to leave. Hence, I didn't get a receipt. When I freaked out and tried to claim it, progressive said that said they never towed me and I was just talking non sense. Jason (owner who agreed to pay damages) +1 (501) 249-8855 Anita Williams (who I was told to send my quotes to & that they'd take care of me outside of insurance) +1 (501) 451-2151 & +1 (501) 424-5367 The driver who damaged my truck & took me to Firestone +1 (501) 304-0599

From the owner: We are a towing provider located in Benton, AR. We also offer roadside assistance. We serve all…read moreareas of Arkansas.

I quess this is a mixed review. On January 30 in that ice storm in Little Rock , I got a flat…read moretire while leaving a restuarant. The tire went flat almost immediately and i pulled into a parking lot nearby. I am 70+ and I had my 95 yr old uncle with me and I was from out of town. I had AAA. Called them and they said East End would provide a tire change. I could have done it but it was cold and I have AAA for a reason. The guy showed up pretty soon and was friendly (nice guy really). Turns out his floor jack was not operable, hummmm? He asked to use my Jeep's sissor jack. So okay and he changed the tire. fast forward to about 10 days ago and I got another flat while on the highway in Waco. Beautiful day and I was in a safe location so I was just going to change my tire. NO JACK HANDLE! Didn't realize the missing handle since I hadn't needed it in the interium. Another call to AAA. They sent a guy from Waco and he was great too. He'll get his own review. I called AAA to report the mising Jack handle that the guy from East End must have left in his truck. I mean he used it and it worked for him but now it is not with my SUV. I don't suspect any bad behavior, Shit happens from time to time. AAA called East End and the guy there called me. He was NOT defensive, perhaps he found the jack handle still rolling around in the floor of the tow truck. At any rate he said he would send me the missing pieces. And he did. I got them today. Bottom line is East End should take better care of their tools. They were friendly and they did replace the missing parts But it also COST me a service call to AAA and as anyone who uses them know you only have limited number of calls before they charge you. So I lost a service call to the issue in Little Rock. Not too happy about that and I don't know if it can be corrected. We'll see. So kudos for showing up right away in the cold and solving the problem, Shame for not having the proper tools and needing to use mine. And some points for quickly solving the missing handle issue without any pushback. So end of story, If I need a tow in Little Rock, I'll call them, I'll just be careful about the tools used.

1 Star -- Predatory, Unprofessional, and Dangerous…read more This was one of the worst experiences my family has ever had with a tow company. First, they made us wait FIVE HOURS on the side of the highway and still had the audacity to try to charge $900 for a tow that should have cost around $600. Waiting that long on the side of a highway is already stressful and unsafe, and instead of helping the situation they tried to take advantage of it. To make things even worse, they refused to accept any payment method other than cash, which is a huge red flag for any legitimate business. I called them multiple times asking them to drop the truck off, and they repeatedly refused. After several attempts, they finally said they would drop the vehicle only if I paid $657 in cash. They also threatened that if I didn't pay them in cash, they would impound the vehicle. At that point it felt like they were holding the truck hostage. The only reason the situation changed was because I threatened to take them to court, which is something no customer should have to do just to resolve a basic towing situation. The most disturbing part of the entire experience involved my father. My dad was inside the tow truck while they started driving away, yelling at the driver to stop, and they continued driving anyway. That situation alone was extremely alarming. On top of that, they drove onto the highway without the trailer lights properly on, which caused a large truck to almost collide with them. It created a very dangerous situation that could have resulted in a serious accident. My father is Hispanic and the way they spoke to him throughout the entire situation was extremely disrespectful and unprofessional. Between the five-hour wait on the highway, the attempted $900 charge, the cash-only demand, refusing to drop the vehicle off, threatening to impound it, unsafe driving, and the way they treated my father, this felt like a completely predatory operation. Avoid this company at all costs. There are plenty of towing companies that operate honestly and professionally -- unfortunately this is not one of them.

As a client, AnnMarie is wonderful to work with. She is very efficient and ensures that all…read morepaperwork and updates are accurate so we are all on the same page.

Was driving home and got t boned by a uninsured motorist, legacy was quick and responsive to get…read morethe vehicle towed and go. Very punctual and efficient. Will update on how it does at they're tow yard.