They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Brought my laptop to have a new USB port installed. Did a great job and on time. I recommend this…read moreplace.

My battery in my macbook pro needed replacing. Mr. Fix was affordable and decently communicative…read more There was an issue with pick-up where Em texted me that it was ready for pick up, but then when I arrived the part was defective and the laptop was not ready. He made it right by apologizing and hand delivering it all the way to my house, several miles away, that evening. To me, that's above and beyond, so even though it was frustrating to not be able to pick up my laptop when I thought I could, I'm giving 5 stars.

Once again Laptop Repair Geeks of DC came through with flying colors....this time they my son's…read moredesktop got the Blue Screen of Death and Darnell came to the rescue and fixed the issue promptly. They truly are the best of the best! Can't say enough good things about them! THANK YOU!

Great service and kept me updated daily about my computer! Picked up and dropped off my computer…read morewhich made things way easier. Darnell was extremely funny and felt safe around him as a woman in the city.

I had a problem with my computer overheating. I did some research and most places were quoting me…read more$100+ just for a diagnostic and estimating weeks to repair. I found My Computer Tech and was able to make an appointment about 30 minutes later. I arrived early but Nico was able to start the repair immediately. He took apart my computer, diagnosed the issue, and repaired it in about 45 minutes for a reasonable cost. I cannot recommend his services highly enough.

My child broke my MacBook Pro track pad and I was getting quoted $500+ to get it fixed by Apple,…read moreuBreakIFix, and other repair services. Niko fixed it for less than half that and in a day while also replacing yet another part that he saw was having issues! The track pad feels better than when I first purchased! I will be using Niko exclusively for fixing future tech issues. I am grateful I found him to help me with my computer issues!

BEWARE. If you have $100-250 dollars to throw in the trash and an abundance of free time, then this…read moreis the place for you. Called in advance to ask about how I needed to prepare my computer for servicing and took appropriate steps. Typed up and printed out my contact information should the technician need to ask any questions along the way along with explicit services I needed done: (1) annoying malware removal (2) hard drive memory reallocation. Neither was done. To be clear, the malware was pretty minor - limited to Chrome web browser - I just didn't have the time to hunt down the source myself. Also, the company lists "PC & Mac Virus Removal-Data Recovery-Repair Service" AS PART OF THEIR TAGLINE (google: "computerplus georgetown dc") but couldn't remove even a minor browser malware. The sad part was when I came to pick up my laptop, the person at the register just took my money without blinking an eye and no attempt was made to rectify or refund the $200 I donated to their business. At least a "sorry, we couldn't fix your machine" and I would've respected their integrity - but I have little evidence of that from my own personal experience. My advice, is that if they quote you anything above $125 dollars and there is nothing critical on your machine you need to retrieve, you should seriously consider just buying an old refurbished or desktop computer for $200-300 instead and starting fresh. That is ultimately the path I took. Computers these days are pretty cheap as long as you're open-minded to the brand, device, and model.

Computer Plus fixed my custom PC twice in two years. Both times the wait time was reasonable, and…read morethe noted problems were 100% gone. Both times they told me the price before working on it and it was completely fair for the services rendered. I say that as someone with some experience in repair rates - the price is reflective of a repair technician with over twenty years' experience, and not an over-charge. Best Buy is going to give you the customer service a national chain provides - none. Other smaller shops handle primarily tablets and phones, sometimes laptops. This shop is going to fix your computer, laptop or Apple product to the highest standard.

My laptop would not charge. I called for them to fix it. As of today and every day since I called,…read moremy laptop doesn't charge! I am sorry. I wrote a review 3 weeks ago and I dont know how to edit or remove it, but my laptop does not work. Now I have money that isn't a problem, but good quality service is hard to find. I called tecky multiple times telling them my laptop was working for a few minutes and then died completely. I've used 2 different new chargers and it still doesn't work. They want to Charge me again, I already paid $200 for what they said was just plugging it in and it worked for them. When I first called back they didn't try to come and look at the laptop again. And today when I called they basically said it was my fault and hung up on me. They hung up on me. I gave them a chance, wasted $200 dollars and now they want me to pay more for the same problem. Unless you have a degree in computers, even if you do, don't waste your time with them. Unprofessional and a Waste of Time. I even gave them a $18 tip!! Don't waste your time!!!

I've had a couple of great laptop repair experiences with Techy. In both cases they were upfront…read moreabout pricing, fast, and communicative. For my most recent repair, they picked up my macbook from my home, replaced the battery, and delivered it back to me in, no exaggeration, 2 hours start to finish. (I didn't pay any extra rush charge or even say I was in a hurry or anything.) I don't think I've had a repair anywhere else that was faster than like 2-3 days before I got the computer back. Another time I asked about a very specialized problem that they don't deal with, and they were totally upfront about not doing it and directed me to someone who could help. Also a great sign. And both repairs are still working great, so good quality as well. I'm going to be sticking with Techy for any future repairs!

They fix computers. So far replacement of a fan and addressed a memory issue…read more Great techs and good customer service. Highly recommend

Really great customer service and communication. I brought a dead computer and iPod and he was very…read morehelpful and realistic with me about what I could do.

Service operator called stating someone would call the next day @ 12:00 noon to touch base but no…read moreone ever called as promised with technician making surprise visit circa 4:00 pm catching me off guard. Service technician sent not knowledgeable in sound softwares that she failed to fix despite my describing problem before visit. Only benefit out of whole visit was determinations made but no repairs and no improvement shade in software performances. Overall not impressed and disappointed with hoe visit and not worth $275 paid. Technician sent not trained in problems I had therefore did not seem qualified to tackle issues.

From the owner: Geeks on Site is dedicated to providing high-quality, fast audio video installation, computer…read morerepair, smart home installation, home theater installations, security camera installation services, and more for homes & businesses nationwide. Your device health is important to us! We want to provide a seamless computer repair service with your satisfaction guaranteed. When you work with Geeks on Site for fast computer repair and TV mounting installations in your area, you are choosing expert services only Geeks on Site can provide. We have the computer repair you need anywhere you are, so you'll always find us when looking for computer repair near me or TV mounting installation near me in Washington D.C.

My girlfriend took her computer here to get fixed. Weekly, they promised they would either have it…read morefixed, or they would call her each Friday. For two months they never contacted her once, and would make excuses for why they have not. Completely unprofessional and would not even give a full refund. There are plenty of better options in DC.

Customers Beware: Unsafe Behavior and Unresolved Damage…read more This has been the most disturbing and unprofessional experience I have ever had with any service provider. My daughter hired On the Go PC Repairs to fix a cracked screen on her $2,000+ computer. What should have been a routine repair turned into months of silence, additional damage, and ultimately an assault inside my own office building. After the initial repair, my daughter discovered that the camera -- which had been working perfectly -- was now broken. The company first quoted around $500 to fix the issue, then later agreed to $200. She has initially paid about $400 to fix the cracked screen, and we later discovered that the camera ( which is attached to the new screen replacement was defective. In both cases, fees were fully paid because service. On the 2nd repair, they kept the computer for over five months, ignoring repeated calls and emails. On the day of delivery for the 2nd repair, we were informed that the USB port was now broken, even though it had been fully functional before we handed the computer over. Again, the owner vehemently denied any wrong doing, and stated that these things happen" , but that he can repair for $300. Of course, I informed the owner that we were not interested in doing any more business and questioned how is it that this port is not damaged. I also want to mentioned that this is a high-end Apple computer and recently purchased a couple years ago. When I met with him to received that the computer after paid services. When I refused to sign a document stating that I was satisfied with the service -- especially given the new damage and the months of unresponsiveness -- the owner became physically aggressive. He grabbed me and restrained me from walking away because I would not sign a paper saying I agreed with the service, despite the fact that we had already paid in full. This happened inside an office building lobby and in full view. Police were called, and assault charges have been filed. Building management documented the incident as well. I ultimately needed a police escort because I no longer felt safe in my own workplace. When the police questioned his justification for his action, he admitted that he gets customers all the time who are unhappy with his service and they reverse credit card charges. This company's conduct was unprofessional, damaging, and ultimately dangerous. I strongly urge anyone considering their services to look elsewhere. I wish that my daughter had done her research to read the previous online reviews. Another note : This company does not have a physical location at the office on the website. They use this address to deceive people into thinking that this is their established store front, The owner only uses this address for customers to drop-off PCs and pick-up their PCs. They fill in their form for service at the front desk, but will never speak with a real consultant in person. He does not have an office there, it is just an address and the receptionist working a the desk does not work for him. No customer should ever be physically assaulted over a repair -- especially one that was already paid for. Lastly: I wish that I could give a negative zero stars

I'm very happy with the customer service in this store. I like their honesty. I trust the staff to…read moredo their job very well.

Went to get my laptop fixed they gave me a quote on Wednesday and a time frame. Everything was done…read moreand ready within that frame and cheaper than other places I tried. Candice helped me out and did amazing!