I've been seeing Taelor consistently for about 3 years now. I've followed her from one salon to…read moreanother and now to here! Taelor is so sweet and easy to talk to. She is willing to work with you to get you exactly what you want. She's great with product recommendations if you need new shampoo/conditioner/ other product. The location is easy to find and get to. There is a lot out back you can park in. She's also easy to find within the loft space, once you enter she is immediately to your right in loft 3. I've had color, bleaching, styles, and cuts done by Taelor in the past. I always love what I get and if something is ever a little "off" is she so willing to help fix it to your liking. Try her out! Her instagram is full of proof of how wonderful she is at her job!

Love love love this salon! Hospitality is flawless. I was looking for a new hair style to spice…read morethings up and Jay absolutely delivered. He is super talented and definitely knows how to make a lady feel beautiful! Keep up the great work! I will definitely be going back very soon. Highly recommend checking this amazing establishment out if you haven't already!

I purchased a wig on Saturday! My receipt was in my hand! I signed the copy for the store also…read more Then I asked for the lace to be cut. The owner then says I did not pay enough for the wig and REFUSED to give me the wig I purchased that I had a receipt in my hand for and demanded I pay more money because HER employee was new and tagged the wig wrong. Mind you I frequent this store and have bought at least 5 wigs this year! I spotted the wig I tried to purchase on Saturday the last time I came in to buy a wig and the price tag also said $123 3 weeks ago when I came in. I called the police and was told I would receive a refund. I have the refund receipt but no refund as of yet! This is horrible customer service and I fee violated! I will be pursuing civil charges and disputing the charge with my bank because I was charged $101 for a wig I don't have! I was humiliated in front of other customers and violated!

I love this hair store...great service and good quality weaving hair....I have been a customer for…read moreyears now....I have a human hair wig no glue and the owner adjusted it to fit. She showed me how to take care of it too! People cannot even figure its not my own hair since its undetectable even I tell them its a wig...unbelivable!

Kendra was so amazing! I was in desperate need of a trim and she was able to get me in last minute!…read moreSo personable, passionate about healthy hair! I will definitely be returning for additional services!

I wish I could attach a picture of what I asked for vs what I got. If u want braids she may can do…read moreit. Just not crochets cuz they fall out the next day. I asked for a short molded style and it was a hit job! I told her I didnt like her, she said she would fix upon her return. I had to reach out again and was told to schedule myself. Her schedule is so limited that I needed to schedule a month out for her to fix the problem. And that was unacceptable. Her customer service is horrible and unprofessional. She doesnt answer texts til days later. This had been an awful experience

Unfortunately my experience here has been so freaking terrible that I have to take it to Yelp…read more The first time I made an appointment at this salon my hair turned out great from the stylist I spoke with but when I got there she had forgotten that we even made an appt. which showed me that they are very unorganized. Since I loved my hair so much I decided to try them again to get the same exact style I got the last time. I had another appt but something came up and who knew it would be such an awful experience to simply reschedule. I texted. I called. No answers. Called again, during business hours and the stylist I had initially wasn't even in her salon on when it opened And said she would call back when she got there... which she never did. Since I don't have any other stylist in the area I tried again by walking into the salon. They were busy for the next couple of hours which I understood since I walked in. I come back, and they are both working on another woman's hair and the other stylist (not my original stylist) starts on my hair. I show her the picture, explain exactly how it was done the first time and she says okay. We go to wash my hair which she only shampooed and did not condition. Then she blew my hair out (not conducive to the style I want) and proceeds to begin twisting. From the beginning I can tell the twists were way too small but I wait to see if they expand at all... they don't. I mention to her that they are too small, ( WHICH I SHOULDNT EVEN HAVE TO BECAUSE SHE SAW THE PICTURES!!!!) and she continues twisting.. Then! She begins to add hair to the front twists, because I told her I had that the last time to make the front match the fullness of the back. HOWEVER, reminder: the back twists are tiny... micro... and now the front twists are huge in comparison. I go to the bathroom because every time I try to look at it in front of her she looks annoyed. And I see that my hair indeed looks a mess. I came back out and asked to pay for the services I've gotten so far so that I could just leave and take the mess out of my head. And my stylist from the last time tells me that the twists are small because my hair was blown out before she twisted... BUT SHE WAS WATCHING THE ENTIRE TIME MY HAIR WAS BEING BLOWN OUT!!! And she said nothing. And she knew what I was getting because I spoke with her earlier when I walked-in!!! I proceed to try and leave and she tells me it can be redone. I ask if she (my initial stylist) can do it and she tells me the other lady can... They then take a half an hour to finish up another client together and at this point I've been here for 2 hours and have only had my hair half washed and blown out. While they are doing her hair my initial stylist tells the other that messed up my hair AGAIN that the reason I don't like it is because it was blown out before twisting and to fully wet it before twisting again... They finish the other girl and the other stylist comes back to take down my twists. With that, she is now very annoyed and pulling out my twists from the root knowing that will cause knots and breakage. THEN, she sprays my hair literally less than 5 times with a spray bottle and begins to try and twist again. The original stylist sees this and says AGAIN!!! "You have to fully wet the hair before you twist"... AND SHE CONTINUES TWISTING!!! And then sees my face... in actual awe of the audacity and looks at my initial stylist and says... "so you want me to wash it again?" At that point . I am completely done. I left and didn't pay them anything. If anything they owe me for the 2 and a half hours I won't get back and the gas to get to them TWICE!! And I promise I'm not trying to being mean. This is the first negative review I've ever left. I hate saying anything about what I don't like about peoples services but this was just out of control. Typically I can look past bad service if I love the outcome but I wasn't getting either and my time was wasted. So here we are.

Wow love this place! Fantastic service, the gentleman who cut my hair and shaved my face was…read moregreat, very fast and perfect in everything, use all sorts of oils, lotions, got the hot towels and the works! I'd really highly recommend this place as top caliber! HIGHLY RECOMMENDED!!

I remember when I used my haircuts from the Great Clips when they were in Victorian Village, the…read morelocation closed and moved to 1004 North High Street on Thurber and High in the Short North area of Columbus. Renee, the stylist who did a great cutting my hair remembered me from the former location in Victorian Village. She was great, but will take any stylist when they are available. I enjoy checking in on the Great Clips app. It is very easy to do and choose your location closest to you. I normally go to the Graceland location, but they did not take the coupon at that location. I was so happy that Great Clips on Thurber and High took my online coupon and will be going back to that location soon.

I have short hair now but had long hair for many years. Anyway, I get my hair trimmed or cut with a…read morerequest for a different style possibly every 3 to 4 months. The last few visits to Great Clips have been fine! Not over the top life changing but fine and I liked the way my haircut looked! Until yesterday I had the worst experience ever in Great Clips and I hope none of you have to go through this experience as I did! Beware! I entered the salon on a busy Friday afternoon and was immediately taken care of by a person who was supposed to be a stylist but was not! I appreciate that he took care of me right away but when I explained what I wanted done he rolled his eyes and shook his head as if to say he couldn't believe it! And didn't agree! I was stunned to silence and sat there dumb founded! I explained again he nodded No again! And then did nothing with my hair! I asked for layers on top he said you have layers. I said I don't have layers I would like layers. You have layers. I don't have layers I want them! He combed my hair and sent me away! I did not get his name but he is an older man with glasses by the back wall thin and stoic. Cold and unpleasant! Please beware! I don't know maybe he can't cut hair?! Which is fine but just let me know and I'll find something else! He was really unpleasant and I won't be back to Great Clips Ever Again! Ever! He trimmed my hair in back with the clippers and sent me away! Ok! See ya! Never Again I am going back Ever!

Taylor is always professional and actually LISTENS to what her clients want to have done with their…read morehair. With that being said, she is also honest about whether or not what you want is possible with the uniqueness of your individual hair. My whole family - my husband with thick curly hair, my teenaged daughter with hair like the princess Mirada, and myself with thin but long hair - have all had nothing but amazing experiences for the last 2 years. I can easily say I will follow this stylist until she chooses to retire.

Great place and service I always get my wife and daughter hair done here, the best place is such an…read moreintimate place you always feel welcomed