Benvenuto's is hands down the best jeweler around! Lauren was extremely helpful, knowledgeable and…read morehelped me find exactly what I was looking for. They went above and beyond what any other chain jeweler would do. We came back multiple times after ordering different rings to find the right one for me. That being said, they genuinely care about their customers satisfaction and I would recommend them to anyone I know who is as picky as I am! So thankful to have this wonderful team as a local gem.

First class service! Great experience and great prices. I will be back in the future and highly…read morerecommend for anyone looking to buy jewelry or needing a repair.

Eddie helped me pick out a watch for my fiancé and was so helpful & didn't rush me. They had a…read moregreat selection of watches, a lot more in store than listed online. Eddie is the best.

My repaired earrings were assembled backward - the only way to insert them is from the back of the…read moreear.

This watchmaker is a quiet, friendly man and does the work well. He has not been able to put…read morebatteries in all my watches, but has done an excellent job on several of them. Thank you!

I took a cuckoo clock here to get an estimate for repair. The clock worked but would occasionally…read morestop running so it likely just needed to be oiled or adjusted. An older gentleman took the clock and told me to come back in twenty minutes. Exactly twenty minutes later I went back to the store and I asked him what the story was. He took one look at me and the expensive handbag I carry and said "$450." I was shocked. I asked him what was wrong with the clock. He was unable to provide me with an explanation other than "the guts need to be replaced." This is not an antique clock that is a 100 years old. It is a German Hubert Herr clock that was purchased brand new, eight years ago. Anyone that works on clocks that knows what they are doing will be skilled in taking the clock apart and only replacing what is necessary. Because the clock was running and he failed to provide me with any sort of explanation as to what was wrong and why the price was $450, I felt he assessed me as a person who has unlimited means and therefore was likely to pay the $450 without further scrutiny. The clock cost $400 eight years ago, brand new, when I purchased it. For what he wanted to charge me I could purchase a brand new clock from Hubert Herr in Germany! Upon taking the clock back home, I did not see any signs of the dust on the clock top being very disturbed from handling and examination. I question whether this man even opened up the clock at all! He also did not remove the weights from the bags I had put them in, which tells me he did not hang up the clock and test it, either. The bottom line is that I felt this person saw this as an opportunity to take advantage of a woman and there is no way I would take anything to this business for repair!

I had an issue with one of my items that I had purchased through the online zale's store but it was…read morecancelled accidentally and I was really upset because I found the item at a great price so what I did was called into customer service and the lady directed my call to an actual Zale's location and I believe this may be the spot because of the description that the woman gave me after she helped me resolve my problem. I want to personally thank the kind young woman, I think her name is Candy? - oh well it doesn't matter whether she sees this or not but I told her I would write up a review for her because she not only provided a solution to the problem - she also went through the trouble of gift wrapping the special present that was meant for my partner. I know that it probably won't get here in time but it's the fact that she went out of her way and above and beyond in a retail setting which is very difficult to find these days. She was not only friendly and polite, but she also made it very comfortable for me to wait because she was a great communicator as well. I think she knows how important the gift was going to be and I imagine that I would probably do the same for someone else if I was in her shoes and everyone was getting ready for Christmas. A+ on customer service A+ on interpersonal skills A+ on making it easy for me to get what I needed A+ on going the extra mile by having the item shipped out on such short notice A+++ Human Being!

I thought the 2 young ladies behind the counter were pleasant and helpful. I had an issue with a…read morewatch and they were great. I'd go there just to shop because of the good vibes they give off.

This is a very cute shop. It is pretty small, but jam packed with all sorts of cool finds. You…read morereally need a good amount of time to look through everything and decide on what to purchase because you could easily rack up a hefty bill. They have all sorts of crystals, essential oils, natural lotions, clothing and jewelry. I have been into home fragrances lately, and their wax melts have some very great winter/holiday scents. Staff were helpful in finding things and explaining. I recommend coming on week day to explore, as it was a bit crowded on the weekend and the line waiting outside in the cold kept me from taking my time to browse.

Owner is knowledgeable and helpful when looking at stones. Everything was reasonably priced and has…read moregifts for every occasion. Thank you again!!!

Decent price on putting rain and winning band very knowledgeable and helpful. had a check in a few…read moreminutes and was. out the door.

Folks are very nice and friendly. Took my wedding band there to be resized. Fantastic job! And, it…read morewasn't very costly at all.

One of my favorite stores in Maryland. This wonderful business offers such unique clothing finds…read morefor great prices. Owner and staff is super helpful and always welcoming. Definitely a place worth checking out!

Guys: I know, I know. Women's wear and gifts... Your…read moregirlfriend will want to tow you along while she shops. You expect to settle in next to some strange mannequin and wait it out. Trust me, I've been there. Fear not, dearest dudes. There are bar tools, glassware, and some pretty sweet prints here as well. There's plenty to look at here while she shops. Your phone will even stay in your pocket, I guarantee it.* *Not an actual guarantee. Do not attempt to hold me to anything. I get nervous when strangers hold me.

Quick repair process for my beloved gold monogram necklace!…read more Was repaired perfectly within 24HRs and cleaned to shine like new. I am very happy and found the pricing reasonable. Street parking is very easy to find near here, or if you live in nearby canton/brewers hill/Highlandtown, you can walk! They are fluent in English and Spanish, too.

With hesitation, I left my favorite watch with them because they couldn't do an on site battery…read morechange. They told me it would be ready tomorrow for 3 days. They are not responding to my calls or texts. I went to the store in person 2 days in a row because they told be "tomorrow" I am getting frustrated and worried about my watch. If they would have given me an honest answer to begin with, I would have accepted that and taken my business elsewhere. Now my watch is nowhere to be found and no response. I texted them in English and Spanish. It indicates my text has been "read", but no response or call. I just want my watch back and I don't care if they changed the battery!!!!!!!! Update: watch is ready and they added a new band similar to my old one at no charge. I'll add 2 stars for their effort.