professional and courteous. fixed my husbands truck shifting issue that another mechanic would not…read moreattempt.

Had my 2016 Silverado (41.000 miles) transmission replaced here and they were great…read more Good price repaired in a timely manner. Pete and his folks are very good.

Frank is an excellent mechanic- absolutely excellent. I'd recommend him hands down no matter what,…read morehe's fixed several of my cars & they ALWAYS drove brand new afterward.

We have been using Tony's Auto Repair for a little over 20 years. Tony has *always* been friendly,…read morehonest, and only completed the work necessary. He takes the time to explain and show you the problem(s), is up front with the cost(s), and fixes the issue in a reasonable amount of time. Finding a good auto mechanic is like finding a good doctor or dentist -- Once you find one, you hang on for dear life. In my book, Tony's Auto Repair is as good as it gets for auto mechanics in the Richfield/Brecksville area.

Excellent service. Fast efficient and great prices. Will recommend to all. Upfront with pricing. No…read moreup selling Staff very professional.

My brother in law referred them and i'm telling you the…read morequality and customer service i have came across have been top tier. Thanks you guys

since I didn't buy a car there, but took mine in for service on two occasions I was very…read moreimpressed with the way they handled things. My first trip was having them inspect my vehicle since it was bought used. They provided me a full video detailing everything and didn't charge me at all for it. That was clue number one that this dealer was a class act. My most recent visit was inspection, oil change, typical routine maintenance. Appointment was easy to make staff, incredibly friendly, accommodations were clean and comfortable in the waiting room. They finished me up, reasonably fast and at a fair price. Based on what I've seen so far, they would be my first choice to go to for my next vehicle purchase. Most every review I've read online echos similar feelings and highlights them as a great dealership.,

I'm writing this after multiple negative experiences that have led me to find a new Mazda…read moredealership. My issues began when a technician forgot to reinstall the under-car shield after an oil change, forcing me to return and miss an appointment I had right after my oil change. The service manager, Alex, offered a free oil change for the trouble after I asked to speak with him, but when I returned for my next visit, they did not honor it. During that same visit, my car was with them for over 5 hours just for them to tell me a thermostat I needed for a check engine light was backordered for months, which didn't fix the problem and left me wondering what took them 5 hours. To make matters worse, I sat in the waiting area for an hour watching what I thought was my car parked outside before anyone told me it was ready, further adding to my frustration once I realized it was my car. After being told for almost three months the part was still unavailable, I called another local Mazda dealer who had the part in stock and fixed it the next day under warranty. Between the poor communication and the lack of follow-through, I cannot recommend this service department. While my primary issues are with Service, my experience with Sales (specifically Nick) was equally disappointing. After expressing interest in a vehicle, I received no follow-up, further cementing my decision to move on from this location. I do want to highlight that Jaz and Corey have consistently been professional, friendly, and efficient. They are clearly assets to the team, and I appreciated their help despite the systemic issues within the department.

An incredible team and service all around…read more You can trust Bruce's to get the job done the right way.

Honesty, fair pricing and communicative. I don't even think…read moreabout taking my car elsewhere.

Cannot thank Jake, Jason and Alice enough for their service and attentiveness to helping me get…read moreinto a new car after losing my old one due to old age/maintenance suddenly. They helped me sort down to the trim that compared to my old car and worked with me on making sure it was financially doable - never once putting any pressure on if I didn't do anything same day I would regret it. Their kindness has gone the mile and am looking forward to enjoying my new car.

Absolutely blown away by my car buying experience here with Chase Raymond. From the first time that…read morehe sent me a personal text message to closing the deal there were so many times that he went above and beyond for us. For example, I had to wait for my bank to wire the funds and it took a couple more hours than I had planned. He went out and bought me lunch! He also brought his manager to give a detailed explanation of direct injection engines and the ticking sounds that they make. When it comes to service level, honesty and personability, Chase was second to none. I had quite a few hesitations about working with a dealership because of the stories other people told me, but after this experience with Chase and Spitzer I would do it all over again. Definitely planning on buying my next vehicle there.

Transmission Engine Pros exceeded all my expectations! From doing thorough research to discussing…read morethe details with Todd and scheduling service for my truck, it was evident that they prioritized outstanding communication and top-notch workmanship. I recently had a thorough transmission overhaul, and the results were impeccable. I truly appreciated the respectful treatment towards my vehicle and the high level of professionalism and expertise displayed by the auto and transmission specialists, Nick and Sal. It's clear that Transmission Engine Pros is the ultimate destination for any auto repair or diagnostic needs. A huge thank you to the team for a fantastic experience and for getting my truck back on the road in great shape!

Very BAD people and they SCAM their customers!!! I honestly do not recommend this place they will…read moretake thousands of dollars and don't even get the job right!! I was very disappointed when they changed my transmission and it still makes a noise and they can not do anything about it. Nobody was trying to help and everyone is putting blames on the other guy. The owner his name is Nick is very unprofessional with his customers. after me paying almost 5 thousand dollars and the transmission still makes a noise and they can't do ANYTHING about it. Very unprofessional and very bad service!!!

When I took my vehicle in, I had no idea of the journey ahead of me to get it repaired. I have…read morenever needed so much mechanical work done on any vehicle I ever owned. Just the list of what was needed was a full page. But Todd and his staff were very attentive to my needs. They kept me informed at every step. The quality of the work was excellent and thorough. And the value was incomparable. I have already scheduled work to be done on my other car. Thank you for everything Todd!

Todd was amazing. I highly recommend. He was very easy to book. He was honest and even showed me my…read morebroken part.