Beautiful place to be! The backyard with the pool resort style gives you such a great vibe. The…read morestaff is amazing and Mikel is very good treating the residents as his own family. I had lunch there and very good food!

My mother is living here and she really likes it. They have a formal dining room or she go into…read morethe "bistro" to grab a quick bite. She also has a full kitchen in her apartment to make a meal if she wants to. They have activities and events to keep her busy if she wants to socialize. She has made lots of friends and is enjoying her time. I like that they have the residents call in each morning to let them know if they are all right. My mom loves chair volleyball and is a great player and I love her passion. It's very clean and the staff is nice! I would definitely recommend Valencia Terrace

My mother had the unfortunate experience of staying at this facility in the assisted living side…read more The first week she was there she was abused by a care staff on the midnight shift. She was so traumatized by this experience her demeanor drastically changed. After complaining, I thought it would get better, but it didn't. Quite often the staff would not respond to the call button even though the policy is to respond within twenty minutes. Often it would be hours. My mother would call me and ask me to call the facility and ask that they go to her room. My family decided to put a video camera in her room. I discussed it with the Executive Director Julie and she tried to intimidate me and talk me out of it saying the care staff would not go into my mother's room because of the camera. The other staff told me I have a right to place a camera in her room. I thought the camera would deter the staff from bad behavior but she was abused again by a care staff on the midnight shift. She was cold hearted and completely disinterested in caring for my mother. What kind of sick twisted person treats a senior like this? The midnight shift does not have any supervision. They can do what ever they want. My mother was at the highest level of care to include two hours checks whether she presses her call button or not. My mother constantly called me for help because they were not responding. The facility will tell you that they can handle a resident at a high level of care but they can't. Forty two residents and two care staff. They are not staffed properly on any shift to care for residence that need more care. It's just impossible, although they will tell you they can. A few of the care staff confided in me about the poor management. Seeing her abused on video was horrific for my family. After two months of this I decided to move my mother to another care facility. The Executive Director Julie never reached out to me at all during this two month stay until she found out I was moving my mother to another facility. At that time, she came to my mother's room to talk me out of it. All she cares about is resident head count and profits. She has no business working in this capacity or running any facility that cares for senior. I do not recommend this facility. I was naïve in choosing this facility when I visited and didn't know how to do my research. It's too bad I made this mistake, and I want to help you make better decisions for your loved ones. No matter which facility you are considering I have two suggestions. 1. You can research any facility on the state website at: ccld.dss.ca.gov/carefacilitysearch. I was surprised how many people did not know about this site. Any complaints about the facility will be listed. Even if an allegation was not substantiated someone still saw a problem and filed a complaint. They just may not have had adequate evidence. Which leads me to my next suggestion. 2. In the state of California, you are legally allowed to place a video camera in your loved one's room. A facility might try to talk you out of it or be strongly against it. If they are, that is probably not the right place for any loved one. My mother and my family have been so traumatized by this experience. My hope is that no other person goes through this same experience.

Our Mom moved to Pacifica in Chino Hills in November of 2021 and thrived under their outstanding…read moreMemory Care unit until she passed this January. We experienced the care provided by Assisted Living/Memory Care in two other facilities that were woefully and heartbreakingly substandard until we were blessed to find Pacifica in Chino Hills. Everyone we interacted with at Chino Hills was top shelf and sincere in their care for the residents. We cannot emphasize enough how important this is. They truly care. We did extensive research and visited several other senior living facilities in the area before selecting Pacifica and were impressed with their leadership, their memory care director (Vida), their med techs, their caregivers, their activity directors, and their receptionists. The facility is always kept clean and welcoming. It felt like home. We will eternally be grateful to everyone there for the loving care they provided to our Mom in the last years of her life.

Citrus Place is amazing. My mother-in-law has been there going on 3 years. From Kathy at the front…read moredesk to Caroline in charge of the Caregivers to Megan the Director to June the Activities Gal and EVERYONE who works there, these people genuinely care about the residents. Mom has dementia so she is in Assisted Living with enhanced care. We looked at other places and we (and mom) liked this one the best. The food is great too! Mom has even said on multiple occasions "You sure picked a nice place for me."

We moved my Father in March 2025. From day one, we knew he would have great care here. The staff…read morefrom the very beginning was so welcoming, warm and friendly. My Father took to this place immediately . He really felt at home here. He was there a little over a year before he passed away 4-16-26. I can't say enough about the amazing staff there. From the top of management to all the staff . Kathy at the front desk to greet you to all the caregivers , med techs, house cleaning and all the staff. I wish I could name all of them but I would feel bad if I left anyone out. Thank you all for being my extended family and giving so much love and care to my father. We all felt the love and if you need someone to care for your elderly loved one. This is in my opinion the absolute best place for care!

Caring and attentive staff - would definitely recommend this facility…read more My good friend had to move their recently and is very happy there

My mother spent the last 7 months at Atria del Rey, Rancho Cucamonga. She had Alzheimer's, but was…read moreable to live in the Assisted Living area with staff supports. Sadly, my mom passed away in April 2024. I'm sharing the thank you letter to the Atria staff and some pictures from her time there. I hope this helps anyone thinking of moving their loved one to Atria del Rey. Dear Atria Del Rey Family "Staff," As we mourn the passing of our beloved mother, we can't help but think of the time she spent at Atria the past 7 months. Moving her out of our home into Assisted Living and entrusting her care to you was one of the most difficult decisions we've had to make. We would have loved to have kept her close to us, in our homes. But if you knew mom, you knew how much she enjoyed talking to people and keeping busy. It was that reason that we tried something different in our family - it was for her. As we struggled to let go of her care and learned to trust your staff with it, we saw her smile, laugh, and dance again. Because of her love of Atria and your acceptance of her, we kept her there. On behalf of our family, thank you for accepting her with her declining memory, for making her feel welcomed, and for loving her in each of your own ways. Thank you for feeding her, giving her meds, helping her with toileting, assisting her with dressing and showers, and all of the other million ways you helped her. Whether you realize it or not, God has a hand in your work. He is working through his angels on Earth, the caregivers. Don't ever doubt that what you do at Atria matters. It matters more than you know. To honor my mom's memory at Atria, please think of her when that music starts and the dancing begins. Because she is dancing there beside you.

Having worked in the aging care field, I have been in many assisted living and memory care…read morecommunities. Claremont Place truly stands out because of one thing: the people. The staff here have genuine heart. They are kind, attentive, and consistently go above and beyond for their residents. Our loved one resides in memory care, and while this stage of life can be emotional, the Claremont Place team has made the journey feel lighter. The caregivers, Med Techs, administrative staff, dining staff, maintenance, laundry, and everyone in between are intuitive, patient, and treat residents with the dignity and warmth you hope for when you entrust someone you love to another persons care. Management is honest, respectful, and responsive. Any concern is met with clear communication and prompt follow through, and their experience working with older adults is evident in the way they anticipate needs before they become issues. It feels like a true partnership. They also bring joy to daily life. Holidays and celebrations are handled with thoughtful intention, and the food and activities create a sense of home and community. We visit often, but it brings real peace knowing we do not have to. Our loved one is in very good hands. We are genuinely grateful for the team at Claremont Place and the care they continue to provide.

My mom moved into assisted living at Claremont Place about two and a half months ago. She has her…read moreown room, kitchenette, and bathroom and two closets. In her room, she has a single bed, a large recliner, a dresser, two large chairs and a small desk for her computer with a chair. She has a nice big window with a view of the garden that she can see from her chair. With all this in the room, she still has lots of space to maneuver her walker safely and get to the window and her air handler to make herself comfortable. The food is very good. We eat there often with my mom. Most of the servers make an effort to remember my mom's preferences and they bring her what she wants before she even asks. Staff is attentive, concerned and proactive. The front desk is a hub for all information and if they don't know the answer, they follow up. I will post more updates in the months to come. Overall we made the right choice.

They have a great chef... Joanne Ochoa..... We just had a delicious Father's Day lunch.. The best…read moreever!!

I absolutely can't say enough good things about ICH!! My 96 y/o mom was there for almost 5 weeks…read more While our family was genuinely happy with the care she received from the entire staff, it was as the PT and OT department that we will be eternally grateful to. Nick, Brent, Tim (PTs) and Dave (OT) were EXCEPTIONAL. They were kind, compassionate, and truly caring. Their professionalism was above and beyond. They worked daily to help her regain her strength and mobility. Even when my mom was out of the therapy sessions , they went out of their way to check in on her and have conversations with her when she was in her room or the activity room. I could observe how they treated all of their patients with respect and genuine concern for their progress. For patients that are well enough to participate, the Activities Team had daily activities to help them pass the time. I can only pray that if my mom is in need of skilled nursing again that I could get her into ICH. I know having your loved ones in a rehab or skilled nursing facility can be scary but don't hesitate to put your trust in ICH!!

We've had a really positive experience with this care home. They are patient, kind, and treat the…read moreresidents with real respect and compassion. The facility is clean and well kept, and there's always someone available if we have questions or concerns. We're very thankful for the support they provide.

I recently toured Estancia Del Sol with my sister as we're looking for a possible place for our…read moremom, and we were very impressed. Chris in the front office was extremely helpful and welcoming--great first impression. The entire community felt friendly, clean, and well-organized. One thing that really stood out was the clear communication about meals, activities, and scheduled events. They offer a lot of amenities that really matter, including on-site physical therapy, a visiting doctor, a library, craft room, movie area, and a sit-down style dining room with three meals a day. It truly feels like a supportive and engaging environment rather than just a facility. Based on what we saw, we would feel very comfortable having our mom here and look forward to hopefully making this her new home. Highly recommend a tour if you're considering senior living options.

If I could give Avery Garden 10 stars I would. My brother has lived at two of the facilites;…read moreRiverside and Jurupa Valley, which he currently resides. The owners Linda and Erick have gone over and above anything I could have imagined regarding my brother's care and needs. The caliber of care providers Linda and Erick hire are excellent; they are compassionate, and genuinely caring individuals. The facilities are very well maintained and provide an environment that is welcoming and enjoyable not only for the residents but also for the families when they come to visit. I wish I would have found them sooner but, fortunately we found each other, and I would highly recommend any of their facilities if you are looking for a HOME for a loved one.

My mother was so well taken care of and loved here at Avery Garden. Linda the owner and her staff…read morewere professional and listened to our concerns. When we called to talk to mom they had to hold the phone for her due to her declining health. We were comfortable when we could visit. My siblings and I felt very supported by the staff.

Highly Recommend!! What a Godsend! If I could give 10 Stars I would, without hesitation! GREAT…read moreService and it didn't cost us (or our loved one) a dime! Mark Warm was such a tremendous guide in helping us evaluate & find the best independent care community for our brother. Before Mark started to help us, our brother's health was slipping away from all the stresses of owning a home & being alone. Mark & his team showed us communities in the right price range in a city closer to us. I'm sure it wasn't easy working with all of us, but Mark was so kind & patient, yet showed the right amount of firmness when needed, and it really paid off! Our brother is Happy and so are we! So much so, that his health has improved tremendously and he is THRIVING in his new home community almost a year later!!! Thank you Care Patrol! May God bless you as you bless others!

"Care Patrol" helped me find a nice Board & Care home for my mom. I highly recommend them. They…read morepersonally went with me to see what places were available according to my budget. Unlike "A Place for mom" that sent me an email & that's about it. "Care Patrol" always answered all my questions. They helped me every step of the way to find my mom a great place. Thank you Carey!