Great service. Knowledgeable and friendly employees. Worked on all of my vehicles. I will continue…read moreto go back.

Great service. New engine installation on a 2012 Dodge Ram. Took longer than expected but some of…read morethat was shipping. Professional. Ask for Sean.

Great people & great service! We have purchased our last 3 vehicles from this dealership. Anytime…read morewe have had to have repairs or oil changes, they are always on the ball with the customer service.

I had heard nothing but negative things in regards to this Take 5 so naturally I had to go!…read moreI have been to the Norman location several times and it was very good but wanted to spend my money locally this time.All the negative things I had heard were disproven. I was greeted by a friendly trio of guys that were friendly and took good care of me and had me on my way in 15 minutes. If there was a negative,they didn't know how to reset my maintenance after the oil change and that would be a petty complaint. I will definitely be back and hopefully these Gentleman are still there.

From the owner: Take 5 is your go-to for fast and simple oil changes in Purcell - we get you back on the road fast…read moreso you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

Fixed my son's 2013 Kia Optima to a "t". Seem like honest mechanics and were able to get it do very…read moretimely. Would definitely use them again.

Communicated for weeks about my truck build, once it had been in their shop for about a week they…read morecalled me and told me they "dont know what to do pick it up now" and repeatedly said another guy with a Silverado was in the process of suing them. I sent the truck in with nothing but a dead battery and 10 grand worth of parts and got it back broken down. They told me there was metal in the transmission and they didn't know how to delete the DOD (weeks were spent discussing the build) which didn't matter either way given I gave them every part to rebuild and bullet proof the transmission had the truck sent straight to Chevy and the transmission had 0 metal in it and nobody has been able to figure out why my truck is broken down a week later, absolute unprofessional bums.

Closed new owner won't except any of the warranties from Zach Ford. They have left us on a empty…read moretree.

We purchased the vehicle after a VERY long day at this dealership on January 2, 2021. I saw some…read moretable tents on desks at the dealership that talked about the "Zecksperience." I read several 5-star reviews on Google, and wondering what we did to deserve such terrible customer service. Despite having picked out a single vehicle to drive ahead of time and setting an appointment, it took nearly SIX hours to get through the process. This is on top of a 2.5 hour drive each direction from Dallas. I set an appointment for 12:30pm on Saturday. My son and I left home at 10am and reached the dealership at 12:30pm. When we went in, there were several people in a waiting area, and a few people milling around, and it was not clear who was on staff. My son and I stood in the lobby area for at least 10 minutes without anyone acknowledging us. A couple came in a side door, moved in front of us and Nick (who ended up being our salesperson) stood up and greeted them. They said they wanted to look at a truck and he took them straight to his desk. If you don't have a greeter, you should invest in a "take a number" machine, online check-in or sign-in sheet. Another gentleman came by a few minutes later and asked if anyone was helping us. I said no and that I wasn't sure who to talk to, but that we had an appointment to look at the truck. He had us sit with "Allie" who said she couldn't really help us but she could get us keys. Dave, who said he was the General Sales Manager, then took our insurance info and a copy of my son's license. Allie and Dave were both very friendly, and Dave apologized for the lengthy wait. But at this point, nobody was helping us. We took the truck out for a drive, then walked around the lot and looked at several other trucks. by this time, it's pushing 2:30-2:45pm and we have yet to speak with a salesperson - even though we had an appointment. We finally went back inside and told Dave that we needed to speak with someone. Eventually, Nick came out to talk to us. Nick was friendly but, to be honest, could not answer many questions about the truck. There was a "whine" coming from the truck we purchased and Nick tried to start a couple of other trucks to see if it was normal. The sound was not there in other trucks, but my son, who is a mechanic with Park Place Jaguar/Land Rover in Dallas, felt confident that it is a vacuum leak and would not be a major issue to correct. We made the decision to purchase the truck and went with Nick to start filling out paperwork, at around 3:45pm. I have a picture of my son about midway, taken at 3:54pm. Then we were told we would need to wait for the finance guy. We were told that the finance guy was with someone, but we were next. He finally finished with them, then took back two men who were behind us! I went to ask Dave what was going on. He said it was a cash deal and would take 5 minutes, but it was much longer than that. We finally were taken back at 5:45pm, a full two hours after we filled out paperwork, and more than 5 hours after we arrived. We finally wrapped up at 6:20pm. While Dave acknowledged our wait, I don't know that he realized how long we were actually there. 12:30pm to 6:20pm to buy a vehicle we had already picked out is excessive. He did make sure there was a full tank of gas in the truck, which was appreciated, but I was surprised that this isn't the norm at this dealership. While we were at Nick's desk late in the day, he asked if anyone had explained the "Zecksperience" and that this was something that they normally talk about first thing. He focused on wanting good reviews for word-of-mouth advertising, and that there was no negotiating. Honestly, the $499 admin fee was a big rub for me, only because of the terrible service we received. The website goes into great detail about how the Zecksperience saves me time... https://www.zeckfordokc.com/zecksperience/ ... This all sounds great, but this was not at all our experience. Quite the opposite. Also, I had to order replacement keys for the locking lugs. Nick and Dave committed to getting this taken care of, which is in writing, but to date, they haven't sent me a check for $38. (And some friendly advice... Nick should dress the part of a professional. The casual shorts and headband did not represent Zeck well.) Buying a car is always stressful, but when you drive off the lot, you should be happy and excited about your new purchase. Our experience yesterday sucked all the joy out of the experience and we were just thankful to be leaving. Leaving a car dealership in a foul mood in your new vehicle is just wrong. I tried to contact some people in corporate, but never heard anything. I will say that Whitney, the internet manager, is AWESOME and was very apologetic. I wanted to like Zeck, but at this point, I would recommend you go elsewhere until these amateurs figure things out.

Very friendly customer service. I brought my Diesel truck in to have the fuel filters changed. I…read morenormally donit myself but i am on the road working and dont have anywhere to do it or dispose of the diesel or filters. They used the filters i already had and only charged me for the 1 hour labor. I also got a military discount for being a veteran. Definitely recommend this place.

Great service. I had a lot of problems with my truck. They were very knowledgeable, and turn…read morearound was just a couple of days. I was very pleased. Nick will take care of you.