we have community mailboxes which have larger boxes to put large items in. They put a key in your mailbox to open the one. Unfortunately, the postman never checks to see if these keys work or not. In the last three weeks, I've had two keys that would not open the large so I could not get my packages. One was a birthday gift for my which I had to give to him later. read more

Worst post office in the world! Nobody there wants to work or ship packages. If you live more than 30 mins they won't drive to you and make you come all the way to their nasty location to pick up. Someone needs to shutdown this place FORREAL! read more

I have a priority mail package that was due Thursday and it is now Saturday with no end in sight. Tracking shows it has been to Davenport post office twice and shipped to mulberry post office twice! It just has been going back and forth! I wish I could have given negative stars!!!!! read more

A great post office location and they were quick to resolve an issue I ran into with temporary mail forwarding.

Exceptional customer service. Management took the time to understand my mail issue. Management summarized a resolution with an immediate correct. I appreciate the assistance provided. Thanks to the team at the Davenport, Florida location . read more

It's actually negative 5 stars. they completely suck. Misdeliveries, no attempts, delivery not where scan says. I am waiting on a package right now, watching it since it came from California. It arrived at Ybor City, their distribution hub, and from there it went to Davenport office. Looks like it'll make it on time. NOPE!! For some odd stupid reason, rather than placing it on route for delivery, it was sent south to Lake Wales office. You had it in your possession and you screwed up. How does UPS trust you for last mile delivery packages as well, ill never understand. As for your clueless lazy clerks and Postmaster, look for new jobs, this isn't for you. Here's that tracking... Processing at USPS Facility LAKE WALES, FL 33853 January 15, 2025, 9:48 am Processing at USPS Facility LAKE WALES, FL 33853 January 15, 2025, 8:33 am Processing at USPS Facility LAKE WALES, FL 33853 January 15, 2025, 7:42 am Arrived at USPS Facility DAVENPORT, FL 33837 January 15, 2025, 5:58 am Departed USPS Regional Facility YBOR CITY FL DISTRIBUTION CENTER January 15, 2025, 3:52 am read more

As far as Post Offices go, this one seems to run smoothly and as quickly as they can. I overheard one of the employees behind the counter explaining the best possible option to another customer in order to save him some money. That's not something you hear much anymore. Although it was hard to find parking when I stopped, I chalked it up to the season. With the line, I expected to wait for quite awhile before making my way to the front, but I was really only in line for about 10 minutes. Not too bad at all. read more

Always misdelivered mail, never answer the phone! It's my post office, I'm 40 minutes away!

Misdelivered package despite having a mail forward on file, attempted to make contact 15 separate times with no response and even filed a service request and had made sure to have them contact me back by phone and they never did. read more

I am putting a star because the system force me to but if I could I wouldn't put any in the contrary I would put minus. I would not trust any postal services at all. Please, don't spend your time and money . Specially when you paid insurance for three boxes that you are supposed to receive on Saturday and you just received one and destroyed. By the way, the other two got destroyed as well even though it's written fragile! read more

Davenport Post Office USPS - Post Offices Near Me - Davenport, Florida

Friendly people there and fast working. Awesome post office . First time time there. Very clean

I had two packages listed as available for pickup online so I drove to the post office to pick them up. When I got to the customer service desk, they essentially told me that was not a thing. Before I could even finish my question, I was told my package would be delivered the next day and to leave, or I could schedule a redelivery. I told them I tried that, and told them it was scheduled for delivery two days prior. Then they claimed it was put on the wrong truck originally. They told me I needed to check my mail box for a key. I said I had checked that prior to driving 30 minutes to the post office, so they directed me to stand aside while they searched. Multiple times they took my id to "search". An hour later, a manager told me they couldn't find it, but took the tracking numbers and my phone number and promised to call with an update. It's been two weeks and no call. I understand this happens, but the customer service is lacking. I wish they just assisted me with what to do with a lost package instead of giving me the run around. read more

Disgusting customer service. No one picks up the phone and when speaking to the usps help line I was told there was nothing they could do and I'd have to keep calling this location. Can't believe this gross mistreatment of customers is allowed but the bar couldn't be lower for government workers. Just have to smile and take it on the chin with these lazy workers read more

I have two houses, one of which is not covered by the post office network because it is a vacation house. However, I had an international package sent to that address by mistake, so I came to this post office several times for advice. The first few times I met the postal staff were very friendly. An employee taught me how to intercept packages online. Unfortunately, the interception service only applies to domestic packages, so it failed. I followed it up a few more times, all with friendly help and advice. So the day I found out that the package had arrived at the post office, I bought a dozen doughnuts and wrote a thank-you note on the box to show my appreciation for their help. To my surprise, I met a very rude employee. He kept me waiting for nearly thirty minutes before he listened impatiently to my situation. When he found my package, he very rudely accused me of abusing the post office and did not listen to my explanation that it was just a mistake. In the end, he took my gift without saying a word. It made me very sad. He ruined the good impression I had of the post office. read more

This is how incompetent they are. They literally left our mailboxes open. There's something very suspicious going on with this post office, the severe incompetence in mailing packages correctly that go "missing" and now this. read more

Davenport Post Office USPS - Post Offices Near Me - Davenport, Florida

I received an alert stating that my packages had been delivered at 10:00pm SMH but, nothing in my mailbox. I look at the cameras, and there were no packages put in my mailbox from USPS or at my front door. Once again another expensive package is missing and it's always only with USPS and no one else. This is getting ridiculous and I hate we purchased this house it's been happening on and off for some time. First it was blamed on the coronavirus outbreak there's no excuse for bad service. I don't know if they're stealing or what but something's not right, and it needs to be investigated. My Father's Day 14kt ring it's gone my coach purse is gone. Holidays are the times mail seems to go missing the most with USPS and that's strange to me. Last time something had gone missing and it was actually my son's ADHD medication. I spoke to the manager and was told that they mail out a lot of mail throughout the day, so for only one package to go missing that day they considered that they have done a great job. So I had to change the pharmacy closer to home, and start picking up the medication from the pharmacy. When you try to let them know something is missing or file a complaint your told to try again later after you've took the time out to do the forms online over and over again until u have given up. read more

With all the rumors of the American postal service going out of business, my husband and I try to give our local postal office the business it needs. Though this particular location has not been a great experience. I shipped a package out to Hawaii only to have it shipped directly back to me. TWICE. When confronting the office with this error there were no accountabilities taken. Their staff isn't the friendliest either. Today, my husband went up to the office to inquire about a package that seemed to be stuck in the Memphis location. The teller was not helpful at all. He wouldn't even provide a number or e-mail to contact the proper location to insure the location of our package. To my amazement, we managed to google and find the correct number and the gentleman in Memphis was polite and explained all that was needed to know, for ensuring our package was on its way. I'd would be specific on the employees however, this is a lack of management running their establishment with proper customer service. Hopefully they are able to overcome the simplicities of customer service and bring back that wonderful service that keeps Americans coming back to the postal service. read more

I have written on a letter..REFUSED and RETURN to SENDER. I put it in the out going mail. The next day it is back in my box...been going on for a week. I took it up to the Post Office and dropped it in the mail slot. Well it is back in my box again. I have put in several complaints via usps site. I get email with case number and never hear a dang thing from them. I have tried calling and they pick up then hang up right away. Very Bad Customer Service read more

terrible customer service, constant failure to deliver packages (On my third failure now after living here for 6 months) and packages are mistreated in the back, getting thrown across the ware house very visibly in the back. I wish that an investigation could be done at this branch specifically read more

I have been trying to call for a week and I keep getting a this number is disconnected message. So I have no one I can physically talk to and have to drive 20 minutes to this shady location to hopes that they can help me. This is unacceptable. They need to get it together or get rid of this particular franchise. read more

Carrier keeps stuffing packages in my box that are too big for the box destroying my mail and contents of the packages because he is too lazy to bring to my door. damaging my stuff is far more efficient than actually delivering the package correctly read more

Worse service ever, some package missing and they gave the wrong key locker, no one take responsibility in this place, they don't care nothing, my package still missing, my locker still lock. read more

The worst service in the United States is offering by us postal services in Tuscan Ridge, Davenport FL. Terrible, horrible

Showed up 10 minutes before closing (4:20 pm) rushing to send a package before it's too late and they we're already closed door locked and lights off like the left way before i got there. The other reviews are clearly spot on, this location is unprofessional as hell. read more

Stopped in to pick up a package after a delivery attempt was made and to also buy stamps. There was a line of about 8 people waiting for assistance and 3 people at the counter, 2 of whom were taking customers while the 3rd appeared to be working on issues with people's packages. While I was in line the line grew, so a gentleman came from the back area and asked if anyone was picking up a package or mail, he saw my delivery attempt slip and called me to him. Once he found my package and gave it to me, it was then my turn in the line. I headed over to Dolly. She was so polite. She showed me all of my stamp options and helped me with my questions about mailing a Christmas card to international destinations. read more

If I could give it no stars I would. The staff is ridiculously rude. They aren't helpful at all. Do yourself a favor and pay a little extra to ship through UPS instead of getting a headache dealing with these people. read more

This place sucks and that is an understatement. I've had a package sent to me and everything I check the tracking number it adds a day. I've been waiting weeks for this package and it's never delivered and always say it'll be delivered the next day. I try calling the post office Goodluck getting in contact with them. Horrible place no responsibility and integrity in this USPS. read more

The building itself needs Abit of work but the people working inside are friendly and efficient. We were there on this most recent visit dealing with part of the Christmas rush. The line was not too long when we arrived but it got very long pretty quick. They took care of most everyone in great time. We had to speak to a manager and he was very nice for someone that was trying to accomplish so much so fast. This is one of the locations I don't mind going to. Just a bit of a drive for us. read more

Terrible service...this is a busy place but poorly managed. I have a nearby vacation home, and all of sudden my mail stopped being delivered. This location doesn't answer the phone so if you want answers you have to go there. Be prepared to wait as I guarantee someone else will also be there complaining. They listen to complaints, and we will see if they do anything about the issue. read more

Davenport Post Office USPS - USPS is terrible - Post Offices Near Me - Davenport, Florida

I had a delivery problem and customer service and carrier rectified it the very next day. That is the PO I remember and love. Thank you again for your timely response. Bill Zilberman Davenport, FL read more

Recently I was called out of town for a family emergency. My son had to have surgery for cancer. I went to help him after surgery for his care and the care of his children. That being said, I did not know I was going to be away and did not ask to stop my mail. I do not get a lot delivered to my box any way, but did have a few packages that had already been ordered and could not stop them. I have traveled a lot for work and pleasure and have never put in a hold mail request... ever. Imagine my surprise when I returned to my mailbox and found a form showing I had vacated and for the new people to list there names... I immediately drove to post office and asked about my mail and got told everything was returned to sender! That I had not filled out the required form and if the mail accumulates in your box they take it out and send it all back! I went to the USPS web site and read that if you are going to be away for a period of time, you may WANT TO fill out the hold mail form . No where did it say it was mandatory... yet the clerk in the post office said it is...maybe Just in Davenport! I had about $400.00 in items that got returned supposedly, though the vendors are saying different... No one made a record of these packages, and no one asked my name or address.. Just if you did not fill out form.. everything( whatever that was) is returned to sender. . No one answers the phone there and there does not seem to be a way of discussing why this occurred! I have friends who go to their mail box once or twice a month... I do not get it and am not a very happy resident being serviced by the Davenport Post Office If there was a minus star category they would get it read more

I am visiting from Canada and rented a vacation home in Champions Gate. I did not realize that USPS parcels or mail could not be delivered to this address until my package went missing. I went to the post office, filed a report and in less than a hour I received a call from the manager to let me know the parcel was being retrieved and delivered to my door. This all happened in less than an hour. Very impressive to say the least!!!! read more

went to Davenport Post office today Monday Dec 7 to mail a package knew i would have a wait but 45 minutes with only two windows open and line of about 35 people and the third window was closed was a little too much also clerk was complaining out loud she hadn't received her break yet what about giving a break to the 35 people in line and having enough help to open third window read more

A package was not able to get picked up by me from my mailbox due to I did not get a key to get into a larger lockbox to retrieve it. The package tracking says delivered in 12/27/23. I have not gotten a key yet. Today, 1/2/23 was my first available time to go to the post office to inquire. I spoke with a supervisor who said the lockbox my package was in has a jammed key and I would get a key today to get my package since the mail carrier has a master key. I did not get a key today and I am unable to call to inquire since there is only a toll free number listed. I asked if the letter carrier can deliver my package to my home in the development since I cannot get at it. This is when I was told I would get a key today. I did not get my key. The mail is not always delivered at the same time so I will need to sit out there or go back to the post office (which means taking another day of work) to speak to a person. read more

Very unfriendly and rude staff Jose. Their unhelpful attitude is why I give this place a one star.

I believe we may have a dishonest mail person. our community is a new community ( Astoria ) not even 50 homes as yet and not all occupied ( home still been built ) and already packages are posted delivered but not in our mailboxes. I have been here less than 2 months and this my second packaged they posted as delivered and missing from my box that is a locked box only the mail person can get in to put mail. I'm so pissed at this moment because I woUlsan think the mail is something you don't mess with. I want my mail and I'm going to file a formal complaint with the relevant authorities about this as this is unacceptable !!! I do hope someone is reading these reviews and plan on making some changes because as more new communities are been built there's going to be more people and it sure would be helpful not only to customers but to employees of this thief is caught and fired !!! Btw I want my missing package that they claimed they delivered!!! I only gave 1 star as the post office is not dirty read more

The man working the phones today is obviously still bitter about where he is in life. Maybe he'd feel like a real man if he was capable of doing his very simple job of answering phones and helping people. read more

This is the worst post office, they are lazy and full of excuses... I had a package being delivered on Saturday, because it is a rural area my mailbox is across the street. They did not bother to get out of their car and put it over a secure fence... Their excuse was there was no secure area, when I called they said it could get stolen, or rained on.... UM it did not rain all weekend and I was home. Then he said if they dropped it over the fence, if there were cameras there it could be damaged...UM its a 4 foot fence drop it not throw it DUH read more

This is the worst post office I have dealt with. Tracked a package that was supposed to be delivered 2 months prior (gift sent to me) and lo and behold, it shows up at my door the next day after being shown as delivered 2 months prior. They don't hold mail when they are supposed to and don't answer the phone. Now I need to find out who to report it to since this PO is useless. read more

They are horrible!!! Never pick up their phone, too lazy to check if your package is in the pack and will make any excuse not to look!!! Drove there and wasted my time (ugh). I've been getting the round around and still haven't received my package. I called today; I still can't get through to the post office...This place needs to be looked into by higher authority... Alternatively, just shut it down! One word: Unbelievable!!!!!!!! read more