We broke down on a four day trip north, AZ to OR. A /c quit working and a truck was making a…read moreterrible noise. We called Sutherlin Auto care from our hotel and they had us come right down. Benton assessed the problem and we needed a new compressor. He personally made a trip to the next town to get the part. About an hour and a half later, we were repaired and on the road again. The staff was friendly and very helpful. I couldn't say enough Nice complimentary things about the service that we received at Sutherlin auto care! We would highly recommend them to anyone in need of auto repair.

Excellent, prompt and professional service. We had an emergency with our vehicle driving through…read morethe area and were taken care of very efficiently and the pricing was well within reasonable. Thanks a bunch!

Service was great, price was lower than other places, done faster than expected, very pleased with…read moreoverall performance

Great place to take your car. Honest prices and friendly owner and staff. It's so nice to have an…read morehonest auto shop close to home.

Phenomenal family run shop with friendly and thorough service. Came in for an oil change and they…read moreworked on my Subaru with care, will definitely come back here for my next service.

Great service. Everyone is friendly and professional. They went above and beyond to work around my…read moreschedule. I highly recommend.

We had a problem as we were towing our fifth wheel into Oregon…read more We got a hold the Bill's Towing, and they sent out Brandon truck 35 and he took care of us like family. He was friendly, concerned, kind, and answered any questions. But most importantly very Professional. If you ever are in need of a tow do not hesitate to use Bills Towing and maybe you'll be lucky enough to also have Brandon. He really helped keep us calm in this situation. Thank you again

I like Bill's customer service and quality of repairs. Prices are good. They do need new chairs.read more

On a Sunday they met me at the shop to repair my valve stem on my 5th wheel. I definitely didn't…read morewant to tow on my spare for another 400 miles. While all other places were closed they still gave an honest price for coming in while the shop was closed. I'm was very appreciative.

Super friendly and great service! No one around was open on a Sunday and they helped us fix a fire…read moreand ent us at there shop! Wonderful people ! Huge help ! Highly recommend!

Amazing, friendly, caring service ! I went again this year. My 2 experiences with the staff have…read morebeen great! Would recommend them to anybody. Many people in the Sutherlin and Umpqua areas share about their positive experiences at this location. Thank you for giving me advice on my brakes, tires, and other car issues. I feel I can trust you guys.

Wanted to charge to inspect and check out a vibration on a new vehicle as well as charge for tire…read morerotation to on said new vehicle I have been a customer of this company for years and the nickel and dime bs for me is done. talked to the manager he explained that it doesn't matter that I've been a customer for the bet 20 years doesn't make a difference time to find a company it does ‍ next sucks for a good shop to go down hill but it's in the water now car even has a bent internal valve stem causing a leak and warning light but they sent me in the road ‍ being a mechanic myself do better

had my van towed to his with a no start problem they said it was fixed not fixed same problem this…read moreserves a warning to other's not to take there car's truck's or van's there they clearly do not know what they are doing

Walk the walk I was…read morequoted a price of "$30 - $40" for a tire swap on my truck. I took it in and was told the charge would be $55. I reminded DJ that I had been quoted $40 (the top of his range) on the phone. He wouldn't honor the price quoted. I told him I would take my business elsewhere and had it done at Les Schwab for $36. To clear up any misunderstanding I phoned back later and explained my reticence to pay 40% above his quoted price. DJ sarcastically apologized for "charging $5 over the quote". I reminded him that the quote was "$30 - $40". His response was "whatever!" and he reminded me that after he made the quote I had mentioned a higher bid I had gotten from a competitor. Then it clicked -- he had raised the price because he thought I was clueless and he could get it. It had nothing to do with their labor or costs but was purely opportunistic. A rip-off, in other words. Roseburg could use a good independent mechanic shop with high values. Unfortunately, HIS Automotive services is not that. Very disappointing. They know how to talk the talk, but they don't walk the walk.

We stayed at Seven Feathers for the night on our way home...When we were ready to leave, the RV…read morewould not start. We called half a dozen mobile auto and RV services... Some wouldn't come out at all... Others prioritized other work ahead of our issue. All AAA wanted to do is was provide a Tow. This "guy" (his name is actually Guy) was AMAZING! He came out, diagnosed the issue (starter... Which is what we thought as well), brought the parts with him and had us up and on our way home in no time... 1 hr labor, service fee and parts... All VERY reasonably priced. I fully expected for all this to cost twice as much... It was a very pleasant surprise after all the stress of being stuck. I highly recommend Guy and Mobile Mechanic Service out of Roseberg OR. I took several of his cards to pass around to my RV'in friends.

The water pump on our f-150 disintegrated on I-5 in heavy weather on a Sunday. Threw the serpentine…read morein the process. Limped off the freeway to safety. Discovered MMSC, who was ready to roll first thing Monday morning when parts stores opened for business. They got the parts, got the job done, and got us back on the road by lunchtime. Saved our bacon. These things aren't cheap, but MMSC was a value for us.

He price gouged then suddenly wanted to charge for $50 more for labor and whatever he wanted for…read moremiles and when I shared my truthful opinion he talked crap so here it is the entire conversation. Make up your own mind. Thank you.

Landon the owner, Talk me out of spending more money than I needed to.Gave me a great deal.I was…read morereal happy with his service, Highly recommend him.